Below listed are some of the locations within Worcester city centre where a defibrillator is housed.

If you are a business with a defibrillator and you are not on this list, please get in touch and we’ll ensure that your details are added.


Business Name Location of Defibrillator
Crowngate Shopping Centre (Chapel Walk) AED defibrillator is in a fire exit corridor next to Warhammer.


The door has an AED sign on it for fast and easy recognition.


The door is external to the Centre and not completely in view of CCTV.


Please ring the 24/7 Security Team on 01905 610065, explain who you are, where you are and request use of the AED.


They will quickly despatch a team member to give you access.


Crowngate Shopping Centre (Friary Walk) AED defibrillator is in the fire exit corridor next to Rymans.


The door has an AED sign on it for fast and easy recognition.


To open the door, push the bar, the AED is in a wall mounted box on the right- hand side of the corridor.


Simply open the box to access it.


Cathedral Square Management office

(alert Cathedral Square Security to gain access)

Fitness for Less Behind the Fitness for Less Reception Desk
Guildhall Bottom of Main Staircase
Heart of Worcestershire College Main Reception of All Saint’s Building
Marks & Spencer Bureau de Change, First Floor next to the Café
Museum and Art Gallery Reception
The Hive Inside the main entrance, on the left



Take part in 2020’s Worcester Festival!

Are you hosting an event this August? Are you a local business who would love to get more involved in the local community? Are you a charity or organisation who would love to be part of something amazing this summer? Then the Worcester Festival is for you!
Worcester Festival 2020 is the 18th annual festival and it is shaping up to be the biggest, most eclectic, most eco-friendly, most diverse Worcester Festival ever.

Online registration for this year’s Worcester Festival is now open and it couldn’t be more simple: fill out the registration form here.

There are so many advantages to being part of the Worcester Festival, including the huge amount of generic advertising and hype from which you can benefit, and you will be taking part in one of the largest events in Worcestershire.
When you have registered your event it will be listed in the Worcester Festival Event Guide (25,000 copies printed) and on the website (thousands of hits during July and August). All free of charge!It is a genuine opportunity to market or publicise your company to a large number of people and to be a part of the Worcester community.

This is an opportunity to put on something new, or excitingly different, to be innovative, to think outside the box. For example, if you are a restaurant, why not put on a special ‘Worcester Festival’ menu, or cocktail, or a special Worcester Festival deal? If you are pub, why not put on a quiz or a music night or a talent, especially if you don’t normally do those things! Don’t forget to brand it too for extra coverage e.g. Worcester Festival Jazz Night… the possibilities are endless!
2019’s Worcester Festival contained over 500 events, 58 venues and 46 participating organisations. Over 350 of the events were free at point of contact. We estimate that over 200,000 people saw an event. We want the 2020 Festival to be even bigger and better, so get those thinking caps on and come and join the biggest event in Worcester this summer!

If you any questions, please contact the Worcester Festival Director, Chris Jaeger on 07594 230268 or

New Training Dates for 2020


Due to popular demand, we have booked a further two ‘Emergency First Aid at Work’ training courses for the new year!
They will be held on Friday 28th February 2020 and Friday 6th March 2020.
These training courses are extremely popular and are offered to BID businesses on a first come, first served basis so, if you’d like to book on to one of the above courses, get in touch with Shelly or one of the BID team asap!
At a cost of only £20 + VAT per person, it’s a fantastic saving for our BID members!



We are delighted to be offering Level 2 and Level 3 Food Hygiene training courses in the new year.
At a cost of just £20 + VAT, which is a potential saving of around £350 per person for the Level 3 course!
Due to the popularity of these courses, please get in touch with Shelly asap for more information and to book your slot!



  • ACT Awareness Counter Terrorism
  • Fire Safety Awareness
  • Food Hygiene (Levels 2 and 3)
  • Social Media (Getting to Grips with Facebook, Instagram and Twitter)
  • Social Media (Advanced Facebook, Instagram and Twitter)
  • Visual Merchandising

We have many more training opportunities available to our BID members, details of which can be found on the attached Training Needs Analysis form.



We are currently putting together a list of defibrillators within Worcester city centre.
If you are a business with a defibrillator, please do get in touch and we’ll ensure that your details are added!



VACANCY: Chief Executive c£45k

Worcester Business Improvement District (BID) has just secured another term, following its most successful ballot result in its history. Building on this success, we are now seeking a dynamic and motivated leader with considerable experience in stakeholder engagement, programme and project management, managing a team as well as an understanding and perhaps experience of running Business Improvement Districts, to help take the organisation in to its ambitious third-term and continue the great work that is already in place.

The BID brings together a wide cross section of businesses from national retailers and independent shops to heritage facilities and the regional and head offices of some renowned corporate services. The main aim is to cement Worcester’s position as a key regional destination, ensuring a great visitor experience, and working with key partners to successfully deliver the next stage of the city’s growth and evolution. Worcester has an exciting future, and now is a pivotal time for city centre businesses, who are seeking a collaborative and inspiring leader to be part of the success story.

A competitive salary is offered of c.£45,000 dependent on experience.

To apply please send a CV and covering letter, detailing your suitability for the role to by Monday 16th December 2019, 5pm.

For an informal conversation about the role, please contact Phoebe Dawson (CEO) before Tuesday 10th December.

See the full job description by clicking here.

Worcester’s festive parking offer for Christmas shoppers

Festive shoppers are being given a cracking deal by Worcester City Council in the run-up to Christmas.

Shoppers heading into the centre to look for gifts and soak up the yuletide atmosphere during late night opening each Thursday in December before Christmas can take advantage of free parking after 6pm in the council’s car parks.

The deal applies to council-run car parks from 6pm on December 5th, 12th and 19th.

The council is also offering drivers a chance to pay for three hours and get a full day’s parking on Sundays in December up to Christmas. This starts on Sunday December 1st and concludes on Sunday December 22nd.

All of Worcester City Council’s car parks have retained the prestigious ‘Park-Mark’ award that is issued by the British Parking Association and the Association of Chief Police Officers.  That means they are safe, well lit and are well managed.

For a map showing the locations of City Council-run car parks, go to

Please note, drivers coming into the city while the annual Victorian Christmas Fayre is on are being advised that the Cornmarket carpark will be closed from 3pm on Wednesday November 27th until midnight on Sunday December 1st. The four-day fayre starts on Thursday November 28th and finishes on Sunday December 1st.


** Worcester City Council press release received 07/11/2019 **

World Car Free Day

Worcester is officially marking World Car Free Day on 22 September by closing Lowesmoor to cars from midday to 3.00pm to hold a special event.

Instead a giant astro turf play area will take over the road and staff from Freedom Leisure will run free multi sports and tennis sessions.

The Duckworth Worcestershire Trust will also be on hand to offer free play sessions and a chance to ‘pimp your bike’ using scrap resources from the Worcestershire Resource Exchange.

Woo Bikes, a city-wide electric bike share scheme, will also be at the event, giving members of the public the chance to try out the bikes.  The scheme was initially piloted with staff and students at the University of Worcester and is now being offered to other employers in the City.

Let's Waste Less volunteers will be present to offer advice on reducing food waste, recycling, composting, Repair Cafes and cloth nappy schemes.

Cllr Joy Squires, Chair of Worcester City Council’s Environment Committee says:

“We are holding this event to raise awareness of the dangers of toxic air and to encourage everyone living, working or visiting Worcester to look at ways they might cut down on car travel.

“As our prosperous city expands, we are determined to ensure that this does not have a detrimental impact on residents or the environment.”

If you would like to volunteer at the event please contact

Free guides to walking and cycling routes in Worcester can be downloaded at:

'The Times' Christmas Advertising!

'The Times' Christmas Advertising'


This year, we have 4 pages booked in The Times 'EAT' magazine for Christmas!

The edition will be going out on 16th November and will feature our fabulous Worcester independent businesses, explaining why shopping in Worcester is so unique compared to any other city.

We will be putting together a spread creating a 'Worcester Christmas Hamper' made up from our wonderful Worcester independents, ensuring all products are exclusively available in Worcester.

We will then be launching a competition to win the 'Worcester Christmas Hamper', with the winner being announced on Small Business Saturday on 7th December.

All we need from you is a product image and a price; the Worcester BID team will then put the hamper together

Please send images to




Christmas Independent Late Night Shopping Event

Christmas Independent Late Night Shopping Event

The Guildhall : Thursday 5th December, 4pm to 9pm

Late night shopping can sometimes be a struggle in Worcester. This year, Worcester BID is enhancing the customer experience of late night shopping by bringing Worcester’s well-loved independents to the High Street for an evening of Christmas shopping, live music and festive drinks.

Tickets to the shopping event will be £3 and proceeds will go to our Worcester Cares charity.

Guests will be greeted with a festive drink and mince pie and will have the opportunity to shop at many favourite Worcester Independents under one roof on the High Street.


This is a free opportunity for our BID businesses; we just need a yes from you and we will reserve your stall pitch!

The event will form part of our 'Small Business Saturday' campaign with supported media through The Worc Social, The Saturday Times, Birmingham Metro, Live 24 7, Newquest and Gloucester Reach.

We want to give our Independents the best chance to trade this Christmas and make the most of the night time economy in a prominent location.

To register for a free stall, please email  



CityNet event welcomes DISC training and more!

This month saw the inaugural CityNet event for both the day and night-time economies and it was fantastic to see it so well received amongst CityNet members and partners. The meeting covered a variety of hot topics, including a demonstration on DISC, free training courses and workshops and an update on the work we are doing on licensed premises.

DISC is CityNet’s new website and mobile app and the event welcomed Charlie Newman, the app developer, who gave a demonstration on how to use the software and how it can be used to benefit our members. It’s our members one-stop shop for reporting incidents of crime to the scheme, browsing prolific offenders, receiving news and alerts, instant messaging each other and submitting public realm reports. DISC also allows members to report crime directly to the Crime Bureau. With reports ranging from theft, violence to begging and street drinking, this app lets users identify problem areas and authorities to combat these issues.

On top of this exciting app, we are now running weekly Safer Business workshops. The workshops are free for Worcester BID and CityNet members and will go through everything needed to help keep customers, staff and businesses safe. Topics covered will include managing conflict, radio operation, DISC, loss prevention and spotting the signs of suspicious behaviour. The training is perfect for any kind of business, whether you are a retailer, bar, restaurant, salon or office, the workshops will give you and your staff the confidence and tools to effectively handle potential situations.

As well as this, Worcester BID is working alongside the West Midlands Counter Terrorism unit to organise ACT Counter Terrorism training. This one-hour session is free for Worcester BID and CityNet members and comes with an online course which gives attendees a nationally recognised accreditation.

Worcester BID also organises free Customer Service and Social Media courses. The customer service courses cover a range of topics, including ‘Customers with Disabilities’ and ‘Principles of Customer Service’ whilst the social media courses can cater for basic and advanced abilities covering any social media platform out there!

As well as training courses, Worcester BID has been working alongside licensees to improve customer experience and safety through Best Bar None. This accreditation looks to reduce alcohol-related crime and disorder by assessing licensed premises on their responsible management. The assessment period has now begun and, since the CityNet meeting, both Slug & Lettuce and Cote Brasserie have achieved accreditation! Several other businesses will now be looking to follow their lead over the next few weeks, and these venues successes will then be celebrated with a high-profile awards night towards the end of the year!

Thank you to everyone who attended the meeting, to Charlie Newman from DISC for the wonderful training on the system and to the Guildhall for providing such a beautiful venue. We hope that everyone who attended found the event both informative and useful and we will be looking forward to the next one!

If you would like more information on the topics discussed, please contact James Bell on 01905 731 612 or