Helpful Contacts
Locate key contacts at the City Council, County Council, and more, simplifying your search for the right person to address your inquiry.
Worcester City Council
Email: customer.services@worcester.gov.uk
Phone: 01905 722233
Website: worcester.gov.uk
Worcester City Council Economic Development Team
Email: economy@worcester.gov.uk
Phone: 01905 722106
Website: worcester.gov.uk/business
Worcestershire Growth Hub
Email: info@worcestershiregrowthhub.co.uk
Phone: 01905 677 888
Website: worcestershiregrowthhub.co.uk
Worcestershire Regulatory Services
Email: enquiries@worcsregservices.gov.uk
Phone: 01905 822799
Website: worcsregservices.gov.uk
West Mercia Police Business Watch
Email: citizensinpolicing@westmercia.police.uk
Non-emergency: 101
Website: westmercia.police.uk
Worcester City Council Licencing Team
Email: wrsenquiries@worcsregservices.gov.uk
Phone: 01905 822799
Website: worcester.gov.uk/business/licensing
Business Rates
Email: worcesterbrates@southworcestershirerevenues.gov.uk
Phone: 03004 560 560
Website: worcester.gov.uk/business
Worcester City Waste
Email: info@worcestercitywaste.co.uk
Phone: 01905 752982
Website: worcestercitywaste.co.uk
Hereford and Worcester Chamber
Email: enquiries@hwchamber.co.uk
Phone: 01905 67360
Website: hwchamber.co.uk
Councillor Lynn Denham - Leader of the Council
Email: lynn.denham@worcester.gov.uk
Phone: 07828 971146
Website: worcester.gov.uk/councillors
Worcester Tourist Information Centre
Email: tourism@worcester.gov.uk
Phone: 01905 726311
Website: worcestertouristinformation.co.uk
Police and Crime Commissioner: John Campion
Email: opcc@westmercia.police.uk
Phone: 01905 726311
Website: westmercia-pcc.gov.uk
Business Energy Advice Service (BEAS)
Email: netzero@worcestershire.gov.uk
Phone:+443456461352
Website: worcestershire.gov.uk/beas
Worcester BID
Email: info@worcesterbid.com
Phone: 01905 731612
Website: worcesterbid.com
Common Questions
What is a BID?
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest.
As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops.
We are a Company limited by guarantee Registration No. 07188738 and operate under The Business Improvement Districts (England) Regulations 2004.
How long does a BID last?
A BID operates on fixed five-year terms.
What BID Term are we in?
Worcester BID is in it's 4th term. The current five-year BID term started on 1 April 2025 after a successful renewal ballot receiving 94% backing by total number of votes and 98% support by Rateable Value.
Who pays the BID levy?
All businesses with a rateable value of £7,500 or more in the BID area pay the levy to support shared initiatives.
How much is the levy?
The levy currently stands at 1.85% of a property’s rateable value, or 1.6% for businesses in managed shopping centres. Businesses below this threshold are exempt but may join as a voluntary member. The cap on contributions from one hereditament is £20,000. The below is a helpful to estimate your levy.
| Rateable Value | 1.85% BID Levy (Standard Rate) |
1.6% BID Levy (Managed Shopping Centre) |
|---|---|---|
| £7,500.00 | £138.75 | £120.00 |
| £10,000.00 | £185.00 | £160.00 |
| £15,000.00 | £277.50 | £240.00 |
| £20,000.00 | £370.00 | £320.00 |
| £40,000.00 | £740.00 | £640.00 |
| £80,000.00 | £1,480.00 | £1,280.00 |
| £150,000.00 | £2,775.00 | £2,400.00 |
| £300,000.00 | £5,550.00 | £4,800.00 |
| £600,000.00 | £11,100.00 | £9,600.00 |
| £1,000,000.00 | £18,500.00 | £16,000.00 |
Isn't this what I pay my business rates for?
No. Business rates are collected by Worcester City Council and redistributed at a national level. BIDs differ as the money is collected locally, ring-fenced, and managed by you, ensuring it is spent on initiatives detailed in the business plan.
How do I know if it is working?
Each year the BID will produce an annual performance report to show what the BID is delivering and the Return on Investment for levy payers.
Which Streets are in the BID Area
Press here to open a list of street names in the BID area
- All Saints Road
- Angel Place
- Angel Row
- Angel Street
- Bank Street
- Bridge Street
- Broad Street
- Bull Entry
- Castle Place
- Castle Street
- Cathedral Square
- Chapel Walk
- Charles Street (West of City Walls Road)
- Cherry Tree Walk
- Cheshire Cheese Entry
- Church Street
- City Arcade
- City Walls Road (part)
- Clare Street
- College Green
- College Precincts
- College Street
- College Yard
- Copenhagen Street
- Cornmarket
- Croft Road
- Croft Walk
- Crown Passage
- Deansway
- Dolday
- Edgar Street
- Farrier Street
- Fish Street
- Foregate Street
- Friar Street
- Friary Walk
- Grandstand Road
- High Street
- Hood Street
- Hopmarket Yard
- Infirmary Walk
- Inglethorpe Court
- King Street
- Kleve Walk (Riverside)
- Lychgate
- Malthouse Place
- Mealcheapen Street
- Moreton Place
- Nash’s Passage
- Netherton Court (Arches)
- Netherton Lane
- New Road (South side only and not West beyond WCCC)
- New Street
- Newport Street
- North Parade
- North Quay
If businesses vote no, are they still expected to pay?
Yes. If a majority votes in favour, the levy becomes mandatory, and payment is enforceable just like business rates.
How else can I get involved?
Attend our regular events and networking sessions, subscribe to weekly emails, or join as a Voluntary Member if you fall outside eligibility.