Worcester Cares: Helping People Off the Street

If you visit, live or work in Worcester City, you will sometimes see people on the street. Some sleeping rough, in shop doorways or along the river, some are drinking excessively in the City centre, and others are begging – occasionally aggressively. Each needs help, whether they belong to only one or all three of these groups.

Our city does not want to demonise people on the street for the situation the find themselves in. Now charities and services from across the City have come together to help people you see on the street.

We know many who live and work in Worcester City, as well as many tourists and visitors, are compassionate people who want to help but are not sure how to. Worcester Cares is a united umbrella approach, which helps all the charities, and support services coordinate their work.

Worcester Cares FAQs

Tell us

Tell us about someone by using Street Link. By using the Street Link app, you can note down the place or street a person is and we can send someone to see him or her. www.streetlink.org.uk or by calling 0300 500 09145

Tell them

Explain to the person that there are charities, churches and services in the City where they can get help. Magg’s Day Centre, St Paul’s Hostel and Caring for Communities (CCP) have experienced and trained staff who know what to do. Tell them to visit The Hive and the City Council staff will help them make the connection.

Volunteer for one of the Worcester Cares charities or services.

The charities in Worcester who work with people on the street have many different opportunities to volunteer time to help. Visit the websites of Maggs Day Centre, CCP or St Paul’s Hostel to find out more.


Any further questions, please email info@worcesterbid.com

Remember “Tell them: Tell us”. There is already help in the city at Maggs Day Centre, St Paul’s and CCP. These organisations know what to do to help and will make sure a person accesses the right help. Use the Streetlink service (download the app) to tell us about someone. Go to the website www.streetlink.co.uk or call 0300 500 09145.

Homelessness is more than rooflessness, it’s about the lack of stable, secure and affordable accommodation. Providing tents might seem like an easy solution but it rarely leads to someone accessing the help they really need. Local homeless charities do not advise members of the public to give out tents.

Yes, please. And it’s even better if you can also take the opportunity to tell the person where they can get help.

Busking and street artists are not usually sleeping rough, homeless or classed as beggars. In general, if someone is providing something in return for a donation, for example singing, playing an instrument or has created a chalk drawing on the pavement, then there is nothing wrong with a donation.

The money donated through Worcester Cares goes to the front-line charities who are working with rough sleepers, the homeless and people who are addicted to drink or drugs. There is a 5% administrative commission by the Justgiving scheme. But 95p of every pound you give will go directly to work with rough sleepers, the homeless, and those with addictions.

This is your choice, but Worcester Cares wants you to know that cash is very unlikely to be spent on the things people say they need help with: food, clothing or accommodation. The hard-won experience of those who work with people on the street is that money nearly always goes on hard drugs or alcohol. That’s why we have introduced texted donations under the Worcester Cares umbrella: to give you a way of ensuring your donation can make a difference.

If you can buy a copy of the Big Issue, please do so. The Big Issue is a long established and well-run national scheme. The city vendors are registered and approved, and they purchase the magazines from the local distributor at cost price and then sell to the public. The Big Issue is also a good way of understanding more about homelessness. Big Issue vendors like to talk to people and if you have time stop for a chat and get to know the person. Please note that Big Issue sellers are not allowed to ask for additional money. A key point of the scheme is to reintroduce people to working and help them away from begging.

St Paul’s Hostel and Magg’s Day Centre have over 70 years of experience between them. They know how important it is for people to be able to access their services and suspending someone from accessing services is the last resort. It is also important for the public to understand why someone might be suspended from services for a short period. The three principle reasons are; the dealing of illegal drugs, threatening violence or being violent to others in the service.

All the evidence shows sleeping on the street is dangerous and bad for the person’s health and well-being. The police are compassionate people and local police officers work very closely with the City Homeless charities and the City Council to find people the help they need. The public and local business also expect the Police to enforce the law when a crime is committed. Only as a last resort, when a person has committed a criminal offence, or to keep a person safe, do they take action.

If you have any further questions, please feel free to contact us.

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