The recent release of the 2023 Retail Crime Survey by the British Retail Consortium (BRC) has illuminated a national picture of a concerning surge in violence against staff and retail theft. The BRC are urging government intervention to safeguard retail workers, underscoring the pressing need for nationwide investment in deterrents, coupled with comprehensive training and support networks. Aligning with these findings, Policing Minister Chris Philp has initiated a national action plan to combat shoplifting, urging retailers to swiftly provide CCTV footage and shoplifters’ images for identification through facial recognition technology. The introduction of the Pegasus police program further seeks to gather intelligence on organised crime gangs involved in shoplifting, aiming to enhance collaboration between retailers and law enforcement.
Remarkably, Worcester has been ahead of the curve, already implementing very similar strategies for some time. The city’s resilience against the rising trend of retail theft is evident. Worcester BID is taking action to help local businesses reduce theft by providing comprehensive training courses, increasing the use of the 24/7 CCTV-connected CityNet radio system, and using GDPR-compliant DISC information sharing systems, working to strengthen the understanding and adoption of effective theft reduction schemes. Tailored Safer City meetings have evolved into essential platforms for businesses to unite against the shared challenge of retail theft, receiving insights directly from crucial partners like West Mercia Police, providing a helpful support network.
Worcester’s success in combatting retail theft is backed by tangible statistics. From June 20th, 2023, to January 19th, 2024, Worcester BID’s Safer Streets Officer reported 57 instances of asset and monetary recovery and 87 cases of deterrence within the business district. This dedicated officer actively addresses anti-social behaviour, particularly in hot-spot areas, and supports staff in reporting crimes, contributing to a substantial recovery of £12,755.15 in just seven months.
Through collaborative efforts and heightened awareness, Worcester’s partners have effectively intensified the targeting of retail theft, working towards safer streets for everyone. It is great to see that there is a national push to reduce retail theft, and even better to see that Worcester’s endeavours have already yielded success in combatting retail theft. The city is committed to further cultivating partnerships and providing ongoing efforts that support businesses to flourish.
