Discover the Charm of Reindeer Court in Worcester
Nestled in the heart of Worcester, Reindeer Court is a hidden gem full of thriving independent and locally owned businesses. Whether you enter from New Street, Mealcheapen Street, or The Shambles, you’ll find yourself immersed in a community that prides itself on offering unique products and services, fostering a delightful shopping and dining experience.
A haven for locally run and family-owned businesses, Reindeer Court is home to an eclectic mix of shops you won’t want to miss, including:
- Hugo and Ted: Offering a handmade selection of doggie goods that you won’t find elsewhere.
- The Wildling Collective: Perfect for those seeking a family-friendly café and play space.
- Ware: A must-visit for stylish and mid-century homeware.
- Bottles Wine Shop: Ideal for wine enthusiasts looking to explore a wide range of quality wines.
- Gem’s Traditional Thai Massage & Beauty Therapy: A sanctuary for relaxation and rejuvenation, offering authentic Thai massage and treatments.
- Jaks Coffee Shop: A cosy spot to enjoy a delicious cup of coffee and a snack.
- Paw & Co: Pet lovers will adore this shop and café which caters to the needs of their furry friends.
- Plantamamita: For those with a green thumb, this store offers a variety of plants and gifts.
- Fuel Clothing: A fashion haven offering curated stylish apparel for women.
- Embrace Boutique: A boutique offering a specialist service to women affected by cancer, those undergoing chemotherapy and radiotherapy, and women experiencing hair loss.
- Elgars Coffee Shop: An excellent spot for a relaxing coffee break with a warm, inviting atmosphere.
- Hangar CAFE: Known for its delicious food, cakes and courtyard seating.
- David Jon Hairdressing: Professional hairdressing services to keep you looking your best.
- Ian Quartermaine Jewellers: A reputable jeweller offering exquisite pieces and expert craftsmanship.
- Reindeer Court Dental: Providing comprehensive dental care in a friendly setting, opening soon!
- Natural Definition: Specialising in beauty treatments and beauty services.
- SJ Footcare: Providing professional foot care services.
- Dragons Barbershop: Traditional barber services with a modern twist.
- Starseed Kitchen: A unique dining experience with a focus on fresh, all-vegan ingredients.
- About You: A gorgeous beauty and aesthetics venue.
- Fox and Fortune Tattoo: A professional tattoo studio known for its artistry and attention to detail.
- Fashion Nails & Spa: Offering top-notch nail and spa services.
Next time you’re in Worcester, make sure to wander through Reindeer Court. Whether you’re looking for a special gift, a relaxing beauty treatment, or simply a great cup of coffee, you’ll find it all here.
Don’t forget to share your finds and experiences using the hashtag #reindeercourt!
Worcester News Article: Independents make us tick
Worcester’s independents are the heartbeat of our city and should be celebrated! With a whopping 67% of businesses flying the independent flag, it’s no wonder we’re making waves. Recently, The Telegraph even ranked us as the ninth-best city in the UK, and it’s not hard to see why.
The city’s ranking was determined by various factors, including its rich culture and heritage, where Worcester proudly secured fourth place. This cultural tapestry is woven by the multitude of independent businesses that line its streets, offering everything from artisanal crafts to culinary delights. We’ve got a bit of everything here and our independent businesses play a big part in that. They bring a unique offering to our streets, whether you’re after a quirky gift or a cosy café to unwind in.
But beyond their offerings, independent businesses play a crucial role in supporting our community. When you choose to shop locally, you’re not just making a transaction; you’re investing in the prosperity of our city. Many of our indie heroes are deeply committed to giving back, whether through fundraisers or collaborations with other local businesses to support community initiatives.
We caught up with a few of our Worcester BID member indie retailers to hear what they love about doing business in Worcester and why they chose the city to trade in.
Anja Potze, proprietor of Anja Potze Fine Jewellery nestled on the historic Tudor Street of Friar Street, extolled Worcester’s virtues, stating, ‘With its vibrant history, fantastic transport, and infrastructure, Worcester is a fantastic location for my business to thrive.’ Anja has recently celebrated 30 years of business and we look forward to 30 more on Friar Street!
And then there’s the talented team at Trio, which offers high-quality beauty treatments, from manicures to dermaplaning also situated on Friar Street, who emphasised the significance of community: “It was an easy choice for us to have this beautiful, historic city by the river as TRIO’s home. The community feel is one of the many reasons to visit and reside in Worcester, we wouldn’t be anywhere else!”
Julie Reilly, Owner of Perfections Bridal Studio echoed these sentiments, describing “Worcester is a beautiful location full of history, character, and a thriving business community”. Adding, “it’s a privilege to be located on Friar Street”.
So, here’s to Worcester’s independents who make our city a little more unique every day. Let’s remember to support these local businesses that make Worcester the unique and thriving place that it is. By choosing to shop local, we can all play a part in keeping our high street ticking for generations to come.
The city is Purple: What does Purple Flag mean for Worcester
While Worcester may be clad in blue for its historic football team, its nighttime economy is undeniably purple. For the past two years, Worcester has proudly achieved the Purple Flag accreditation, with plans underway to secure a third consecutive year.
Presented by the Association of Town & City Management (ATCM), the Purple Flag is a prestigious international recognition that celebrates cities’ efforts in enriching their urban centres during evening hours. It’s not just a badge of honour; it’s a testament to Worcester’s commitment to creating vibrant and safe nighttime spaces that draw visitors, boost spending, and ease crime.
The success of this initiative in the city owes much to the collaborative efforts of Worcester BID, West Mercia Police, Worcester City Council, Worcester Street Pastors, and Worcestershire Regulatory Services. Recently, Worcester BID members, in conjunction with city partners, undertook a thorough evaluation of the nighttime economy’s amenities, ambience, and safety measures. From 5 PM to 5 AM, they scoured every corner of the city, identifying areas for enhancement and gauging the public’s perception of safety.
This proactive approach not only goes towards the lengthy application that allows Worcester to maintain its Purple Flag status but also fosters ongoing improvement and growth. Moreover, Purple Flag accreditation has been shown to attract more visitors, increase spending, and even stimulate investment in the city, making it an attractive destination for residents and newcomer businesses alike.
Crucially, the Purple Flag accreditation is more than just a symbolic gesture—it’s a catalyst for tangible change that takes place through findings from pre-assessments as well as the collaborative efforts and heightened awareness it brings. Worcester is not only curbing crime but also nurturing inclusive and secure spaces for all residents and visitors.
Worcester is now gearing up to renew its Purple Flag accreditation this summer. With each passing year, the city’s purple glow shines ever brighter, with the evolution of projects such as Safe Space, we are signalling an unwavering commitment to fostering a dynamic and safe nighttime environment for all.
Activating the city of Worcester: why do Worcester BID do it?
Worcester boasts a diverse array of urban spaces, ranging from Tudor housing and cobbled paths to the modern design of the Hive building. Yet, amidst this diversity, there is a common thread—activation of space. This concept lies at the heart of a thriving city. But what exactly does it entail?
In recent years, Worcester BID has led transformative initiatives across the cityscape. From captivating aerial displays on New Street, Friar Street, and the Shambles to the addition of extra festive lighting on Broad Street, street art on wayfinding signs, and the introduction of vibrant city planters and year-round floral displays, these endeavours are examples of activation of space. Looking ahead, Worcester BID plans to further invigorate neglected areas, transforming a neglected overgrown area at the base of Broad Street into a green space teeming with biodiversity and increasing the number of striking city artworks. Such initiatives not only enhance the visual appeal of the city but also serve to increase dwell time and footfall, cultivating a vibrant and dynamic urban environment for all to enjoy.
Dwell time, the duration individuals spend in a specific location, holds significance for businesses and communities alike. By transforming city spaces—such as converting neglected corners into lush green areas with seating—Worcester can create inviting environments that encourage prolonged engagement.
The activation of spaces naturally leads to an upsurge in footfall. When areas undergo revitalisation through attractive enhancements, people are drawn to explore and discover. This surge in pedestrian traffic translates into tangible benefits for local businesses, offering fresh marketing opportunities and ultimately driving sales. An example is The Big Spring Window Trail, featuring 50 beautifully hand-drawn floral business windows. Visitors can download a map for this free floral trail from Worcester BID’s website (www.worcesterbid.com/2024/04/02/thebigspring) and share their experiences using the hashtag #TheBigSpring.
Beyond the economic benefits, activating spaces also enhances Worcester’s aesthetic appeal. Beautifying neglected areas through greening and rewilding, public art, and creative lighting not only makes the city more visually appealing but also instils a sense of pride among residents whilst creating memorable experiences for both locals and visitors.
In conclusion, activating Worcester’s spaces is not just about improving aesthetics; it’s about creating dynamic, inclusive, and thriving urban environments. By enhancing dwell time, increasing footfall, and improving the city’s appearance, Worcester can unlock its full potential as a vibrant and welcoming place to live, work, and visit.
Funding the Future: What do you want to see Worcester do next?
Worcester’s transformation owes much to effective city centre management and strategic funding allocation. Four primary funding streams are driving Worcester’s progress: the Future High Streets Fund (£17.9 million), UK Shared Prosperity Fund (£2.96 million), Cultural Development Fund (£3 million), and Levelling Up Funding, with recent news of an additional £5 million injection into Worcester’s cultural landscape, bringing total capital funding over five years to £46 million for Levelling up funding alone.
Since 2019, Levelling Up Funding has been used to revitalise unused spaces like the train arches into vibrant venues for dining, arts, and activities, contributing to Worcester’s cultural growth. The recent £5 million boost will sustain this momentum, facilitating more art projects and community initiatives.
In 2019, Worcester City Council secured £3 million from the Cultural Development Fund to enhance Worcester’s profile as a visitor destination, foster festivals like Light Night, and support local businesses. Festivals such as the Victorian Fayre and Paint Festival have become integral to Worcester’s cultural tapestry, drawing diverse crowds.
To ensure continued funding, collaboration with entities like Arts Council England is essential for sustaining Worcester’s festival momentum and visitor influx.
Worcester BID is seeking ways to sustain the momentum by creating dedicated spaces for youth engagement and promoting discussions on implementation tailored to residents, visitors, and students between city partners. The success of initiatives like Teenage Markets in other regions underscores the potential for similar models in Worcester. Championed by Councillor Joe Bennett, Teenage Markets empower young entrepreneurs to showcase their talents and sell goods at public markets run by teenagers for the community.
As we contemplate Worcester’s future, community input is invaluable. What are your thoughts on providing dedicated spaces for young people in Worcester? What other initiatives would you like to see?
Let’s envision a Worcester that thrives for all its residents.
Worcester BID's Safer Streets Officer: Making a Difference
In the bustling heart of Worcester, the Worcester BID’s Safer Streets officer is working diligently to ensure safety and security for businesses and visitors alike. Since June 20th, 2023, the Worcester Business Improvement District’s (BID) Safer Streets Officer has been patrolling and intervening, making a significant impact on the community.
The officer’s efforts have not only prevented losses but also led to the recovery of significant amounts of stolen stock and money, providing much-needed relief to affected businesses and individuals, with the total stolen stock and money recovered now totalling £15,803.14!
The successes of the Worcester BIDs Safer Streets Officer stem from great partnership working. Collaborating with West Merica Police, central security teams such as Crowngate and Cathedral Square and various stakeholders, their efforts are emblematic of a collective resolve to foster safer shared spaces in Worcester. By pooling resources, knowledge, and expertise, all parties have been working hard to address community safety comprehensively, deploying proactive strategies and interventions to mitigate risks, prevent incidents, and ensure the well-being of residents and visitors alike.
The Worcester BIDs Safer Streets Officer has attended and accomplished the following during these 9 months:
- 64 theft incidents attended
- 59 stops/recoveries
- 16 first aid interventions
- 88 offences deterred
- 19 counts of intelligence gathering and monitoring
- 5 active interventions ensuring staff safety
- 21 counts of assisting Police and witnessing arrests
- 17 assistances with homeless and welfare checks
- 27 counts of training provision
- 8 counts of combatting fraud and illegal activities
- 6 counts curbing sales of stolen goods
- 2 missing persons cases assisted with
- 21 enforcements of PSPO regulations
The Safer Streets Officer role within Worcester BID has provided an additional layer of protection for the business community, residents, and visitors. By effectively collaborating with partners, they have helped to enhance the city’s security landscape, creating a safer environment for all.
Read more about Worcester BID’s safety measures on their website at www.worcesterbid.com/promote/safer-city.
The Big Spring: Download the Map and take the Trail!
Spring has officially arrived in Worcester! With 50 windows now adorned with festive decorations by local artist Catt Standen, we’re thrilled to present the trail map to everyone. Embark on a city walk and discover the stunning floral displays on our business windows this Easter—a delightful, cost-free adventure for the family. Access the BID trail map below!
Download the map PDF here: Spring Window Art Map 
Remember to share your photos with us by tagging @makeitworc on Instagram, or @worcesterbid on Facebook and Twitter, and use the hashtag #thebigspring!
Safe Space Worcester: From Strength To Strength
Worcester BID has now released the newest Safe Space stats! Safe Space, a moving venue of compassion and care takes to our streets every Friday and Saturday night, as well as during events, providing a safe environment for residents, students, and visitors alike.
Safe Space is an organisation run by a team of dedicated professionals. It’s not just a physical location in the form of a Safe Space vehicle, but a helping hand for anyone in need. Safe Space welcomes everyone with open arms, free of charge, and has already helped nearly 100 city-goers (as of the end of February 2024 since December 15, 2023). The ethos of Safe Space is simple: to offer medical and welfare support without any preconceived notions.
According to the latest statistics, Safe Space has looked after a total of 98 events. Within these events, they have provided care in various categories: welfare (34 cases (35%)), medical (48 cases (49%)), mental health (8 cases (8%)), police assistance (1 case (1%)), and enquiry (7 cases (7%)). These figures underscore the breadth of Safe Space’s reach and the diverse range of support it offers to the community.
Sam McCarthy, Worcester BID CEO said, “We are proud to serve the community via Safe Space Worcester and would like to thank all of our primary and supporting partners for their assistance in making this project possible.”
In addition to ensuring the safety and well-being of 98 individuals in Worcester, the interventions and care delivered by the Safe Space team have resulted in a notable decrease in ambulance callouts, saving the NHS a minimum of £9500. This figure is conservative, denoting the minimum amount saved according to NHS data regarding the cost of an ambulance call-out. However, the actual amount saved may be much higher than the stated figure. This fantastic stat provides an additional layer of justification for the need for Safe Space in Worcester’s nighttime economy, highlighting the tangible impact of Safe Space on both public health, nighttime business operations and financial resources.
Since its inaugural night, the Safe Space team have received fabulous feedback from stakeholders, parents, friends, partners, Police Teams, and Safe Space users. Richard Nash, lead medic at Safe Space Worcester said, “The initiative has certainly shown its worth over the first 3 months of operation and we are looking forward to providing ongoing support and welfare.”
Worcester BID, Safe Space partners and the Safe Space team have collectively expressed commitment to providing sustained support and care to the community moving forward.
For more information and to stay up to date, follow Safe Space on social media on Facebook, Instagram, and Twitter.
Take a look at our latest stats in the below infographic.
Safe Space works to provide operational support for the NTE
Safe Space is operated by a team of dedicated professionals, extending medical support, welfare support or otherwise and offering this without any preconceived notions. Safe Space is free to all, no judgement and is working to promote a positive view of Worcester City Centre as a safe destination for a night out, to live and to study. This is bolstered by our work on becoming Purple Flag accredited.
Take a look at our latest stats in the below infographic.
The Big Spring Has Fully Bloomed in Worcester! 🌸🌻🌼🌷
We are busy installing 50 giant florals around Worcester this spring! There are 5 beautiful designs including daisies, tulips and gorgeous forget-me-nots.
Share your new business window artwork with us by hashtagging #thebigspring and tagging @worcesterbid on Facebook and Twitter or @makeitworc on Instagram.
Find the helpful map with all the flowery locations below!
Worcester BID's Cleaner Streets Initiative: Enhancing Our Spaces
We all share a responsibility to uphold the beauty of our city, taking pride in our municipal spaces. Unfortunately, urban areas often fall victim to graffiti tagging, chewing gum, litter such as cigarette butts, and other forms of damage, detracting from their aesthetic appeal and contributing to urban decay.
To combat these challenges and instil a sense of city pride, Worcester BID is launching the Cleaner Streets project. Beginning in April 2024 and extending through the summer months, this initiative aims to transform neglected, damaged, and graffitied spaces into vibrant works of art for the enjoyment of all.
The Cleaner Streets project encompasses various strategies, including the removal of graffiti from brickwork, improvements in lighting where needed, and the promotion of responsible mural and urban art through converting unloved areas into community and business district reflective works of art.
Over the past two years, Worcester BID has already invested in enhancing the city’s visual landscape through the artwork seen on utility boxes and wayfinding signage, as well as via the organisation of workshops and mural painting events in community hubs.
Looking ahead, Worcester BID is committed to implementing prevention methods such as resistant coatings and ongoing maintenance to ensure a welcoming and fresh street scene for years to come. Throughout the Cleaner Streets campaign, success stories will be shared, showcasing the transformative impact of these efforts on our social media accounts. Additionally, Worcester BID is dedicated to collaborating with and celebrating the contributions of local artists and the community. By involving residents and businesses in the creation of public art we hope to foster a collective sense of ownership and pride.
The ultimate goal of the Cleaner Streets Project is to cultivate more vibrant urban spaces while reducing and repairing damage in the city centre. Worcester BID invites talented local artists to join in this endeavour by reaching out on social media platforms such as Twitter, Facebook, and Instagram if you would like to participate in shaping a brighter future for our city.
Together, let’s make Worcester’s streets cleaner, more attractive and a source of pride for all who call it home. Join us in this transformative journey towards a more vibrant urban environment by following us on Facebook, Twitter and LinkedIn [@WorcesterBID] or on Instagram [@makeitworc].
All Aboard: Foregate Street Station gets a new lease of life
Foregate Street Art is in!
Last Thursday we launched the new partnership artwork at Foregate Street Station with an evening at the fantastic JNCTN.
Over the last six months, we have worked to support The Arts Society Worcester and partners in bringing a new display to the city, enhancing the first appearance of Worcester when arriving by train and showcasing local artist talent. The art also helps with wayfinding with maps positioned by stairwells and promotes our vibrant city to all who pass through.
Find out more by pressing here!
Make sure to pop down to Foregate Street Station to have a look!
Worcester BID's new Safer Streets Role leads to £15,803 recovered
Worcester’s success in combatting retail theft is backed by tangible statistics.
From June 20th, 2023, to March 20th, 2024, Worcester BID’s Safer Streets Officer reported 59 instances of asset and monetary recovery and 88 cases of deterrence within the business district. This dedicated officer actively addresses anti-social behaviour, particularly in hot-spot areas, and supports staff in reporting crimes, contributing to a substantial recovery of £15,803.00 in just over eight months.
Other support given by the Safer Streets Officer is as follows:
- First aid 16
- Intelligence/Monitoring 19
- Staff safety 5 [Where staff members have felt uncomfortable in certain situations so have shown presence or ejected offenders]
- Assistance with authorities/ Witness arrests 21
- Homelessness Advice/Interaction 17
- Fraud 8
- Stolen Goods 6
- Missing & Vulnerable Persons 2
- PSPO [Public Spaces Protection Orders] 21
Through collaborative efforts and heightened awareness, Worcester’s partners have effectively intensified the targeting of retail theft, working towards safer streets for everyone. It is great to see that there is a national push to reduce retail theft, and even better to see that Worcester’s endeavours have already yielded success in combatting retail theft. The city is committed to further cultivating partnerships and providing ongoing efforts that support businesses to flourish.
Resilient Businesses: Navigating Flood Challenges in Worcester
Worcester, situated along the River Severn, faces common flooding due to heavy rains, impacting infrastructure, homes, and businesses alike. The highest recorded flood level at the Worcester measuring station occurred on 26 February 2020, with recent bouts of flooding in January and February causing disruption and damage to local businesses, green spaces, and walkways. Community support is crucial in aiding these resilient businesses to bounce back.
At Worcester BID, we have spoken to some of our local BID businesses that are located on the riverside and are thus often disturbed by flooding.
The effect on businesses can be extensive. Julia Seymour, Director of Diglis House Hotel, said “At the inception of my investment in Diglis House Hotel, the advice concerning flooding at that time, was to expect flooding every 40-50 years. Today flooding is common news.” General Manager of Diglis House Hotel, Debra Jones, added that “the flooding brings disruption to our business from loss of revenue due to access issues, internal flooding, the cost of pump systems as well as clean up to the grounds, the hotel in general and the bedrooms. These must be properly sanitised by special companies each time flooding occurs.”
So, how can we as a community help these resilient businesses to bounce back?
Richard Hill, Manager of Browns at the Quay said “Dealing with the flooding has been an ever-increasing challenge to the business.
One of the main challenges is trying to get across to the public that when we close due to high river levels, we will bounce back very quickly, often in just a couple of days.
There is a perception that once you are affected by flooding you will be closed for many months, whereas we have shown this does not need to be the case. With the correct flood barriers, pumping systems and resilience work it can be managed, preventing serious damage to the building and its interior, enabling us to re-open very quickly and move on with the business.
We think that Worcester as a community has been supportive and hope it continues to be so. Our customers are very understanding when we have to reluctantly close for a period of time. We like to welcome new customers as well as old ones and hope they think of us when deciding where to go after flooding has happened.”
Whilst Worcester has weathered many floods throughout its history, its businesses demonstrate resilience and adaptability, constantly evolving to withstand environmental challenges. It’s crucial to support local businesses by visiting your riverside venues that are open for business, aiding them in minimising the disruptions brought about by flooding incidents.
Worcester Celebrates International Women's Day!
International Women’s Day, which takes place on the 8th of March, is the yearly global celebration of all things women. It’s a day of inspiring talks, worldwide social media buzz, activism, and marches, that look to inspire change and aspire to worldwide gender equality. International Women’s Day was first celebrated in 1911, when women were struggling for their basic rights, seventeen years before they finally earned the right to vote if over the age of 21 in the UK following the Equal Franchise Act of 1928. There is of course still work to be done; according to the World Economic Forum’s Global Gender Gap Report 2023, it will take another 131 years to reach gender equality!
Women encounter various forms of unfair treatment across the world today. As per a 2020 UNICEF report, only 66% of countries worldwide offer equal educational opportunities to both genders. Data from a 2020 United Nations report reveals that, despite constituting half of the global population, women occupy less than 30% of high-ranking governmental roles and senior management positions in the business sector. As well as highlighting social injustices, International Women’s Day serves as a platform to demonstrate the immense strength and capability of women and celebrate their accomplishments.
This year’s International Women’s Day theme is ‘Inspiring Inclusion.’ So, Worcester BID has taken to the streets, inviting Worcester’s women to join in with the international campaign. Worcester BID’s video, released on International Women’s Day, showcases the women in our city and Business Improvement District who keep the city ticking, through the provision of essential services, strong leadership roles, and as business professionals. There will also be video content from some of our city’s female CEOs, who will provide insights into local leadership. You can watch these videos on Instagram by pressing HERE, or on Facebook, HERE.
Did you know many of our city leaders are female?
> The BID team is 75% female!
> Worcester City Council is under joint leadership from 2 women: Councillors Marjory Bisset and Lynn Denham.
> The City Centre Manager for Worcester is also female.
To name but a few…!
Three Choirs Festival is Coming! Download your poster now!
The World’s Longest Running Music Festival is coming to Worcester in Summer 2024
The Three Choirs Festival is the world’s longest-running music festival, rotating between the cathedral cities of Hereford, Worcester and Gloucester. Since its beginnings in 1715, the festival has provided incredible music which has served as the inspiration for thousands.
The Three Choirs Festival is a week-long programme of world-class music making, featuring choral and orchestral concerts, solo and chamber music recitals, talks, cathedral services, theatre, exhibitions, and walks, rotating each summer between the beautiful English cathedral cities of Gloucester, Hereford, and Worcester. One of the elements which makes the festival so special is the Festival Chorus, which is made up of auditioned singers from the local area trained by professional directors, meaning that the Chorus both sings to a high standard and is a real part of the community. Three Choirs is thought to be the longest-standing classical music festival in the world and celebrated its 300th anniversary in 2015.
“A beacon for music making in our region”
At the heart of the festival are large-scale evening concerts featuring the Festival Chorus and the Philharmonia Orchestra (resident at the festival since 2012). Concert programmes feature internationally recognised soloists and combine favourites of the classical choral tradition with the best new music of our time. The Three Choirs Festival Youth Choir performs a major cathedral concert with the Philharmonia Orchestra every year, giving a unique opportunity to young singers in our region to rehearse and perform to a high standard with expert direction.
Next year, the festival is in Worcester. Learn more about what’s in store on their website: Home | Three Choirs Festival (3choirs.org).
If you want to display a poster in your business, please download it here: A3 / A4
If you would like a hard copy, please email us at info@worcesterbid.com to request a drop up or pick up.
Martyn's Law: Ensuring Security for Worcester Businesses
The consultation phase for Martyn’s Law, the Terrorism (Protection of Premises) Bill, is now underway, representing a crucial opportunity for Worcester’s business community to contribute to enhanced security measures.
Named after Martyn Hett, a victim of the Manchester bombing, this legislation aims to mandate venue owners to assess terrorism threats and implement appropriate and robust measures. The legislation ensures readiness and response training for individuals in the event of an attack. Enhanced security systems, staff training, and clearer processes aim to deliver better protection, aligning with government responses to the Manchester Arena Inquiry. The bill will be passed under a tiered framework, meaning different types of businesses will be mandated to undertake different measures.
Under Martyn’s Law, proprietors of standard-tier premises in Worcester, covering sites with capacities ranging from 100
to 799 individuals, must fulfil key requirements. This is the most common business type in Worcester that will be affected by the new bill. Standard-tier businesses will need to notify the Regulator of their responsibility for the premises and namely, implement procedural measures to mitigate the risk of harm to individuals in the event of an attack. Notably, the revised Bill eliminates the need for specified forms, prescribed training, or physical alterations to equipment, reducing disruption to most Worcester city centre local business operations.
Business owners and stakeholders in Worcester are urged to engage in the Government’s consultation process, offering insights to inform the finalisation of this legislation. This initiative strongly resonates with Worcester BID’s dedication to cultivating a safer environment. Through expanded training initiatives, including our Catastrophic Bleed Courses, heightened safety measures, and the improved utilisation of the CCTV-integrated business radio network, CityNet, we aim to enhance security measures. Additionally, our collaborative endeavours, such as Safe Space, underscore our commitment to ensuring the safety and well-being of our community members at work, as residents and whilst enjoying all that our city has to offer.
Your input will contribute to the Government’s endeavour to enhance public safety and national security. As this Bill impacts Worcester businesses, it’s essential to be prepared for the changes it brings. Martyn’s Law is a legislative step in the right direction, but it needs your stakeholder input. You can participate in the consultation via the government website: https://www.gov.uk/government/consultations/martyns-law-standard-tier-consultation.
Martyn's Law: An Important Update for Business Owners
The public consultation on the Terrorism (Protection of Premises) Bill, also known as Martyn’s Law is now open. The government consultation will run for 6 weeks
Martyn’s Law is a new legislation in the UK that will mandate those responsible for certain premises and events to consider the terrorist risk and how they would respond to an attack. It is named in tribute to Martyn Hett, who was killed in the Manchester bombing. The law will follow a tiered model linked to the type of activity taking place and the expected audience size and will seek to improve how prepared a venue is without putting an undue burden on business.
In summary, those responsible for Standard Tier premises must:
- Notify the Regulator that they are, or have become, responsible for premises within the scope of the Bill (and so subject to the relevant requirements). This remains broadly in line with previous requirements.
- Have in place procedural measures that could be expected to reduce, so far as reasonably practicable, the risk of physical harm to individuals at the premises in the event of an attack. These relate only to the procedures to be followed by people working at the premises in the event of an attack occurring or being suspected as about to occur. As the procedural measures are about procedures for responding to an attack or suspected attack, it is not expected or required that physical alterations be undertaken or additional equipment purchased for Standard Tier premises.
- In contrast to the published draft Bill, there is no requirement to complete a specified form (the ‘Standard Terrorism Evaluation’) for Standard Tier premises or ensure that people working at the premises are given any specific training. However, as part of putting in place the procedural measures, workers will need to be sufficiently instructed or trained to carry them out effectively.
The consultation is targeted at organisations, businesses, local and public authorities, and individuals who own or operate publicly accessible premises or events that the Terrorism (Protection of Premises) Bill will potentially affect.
It seeks views from those responsible for smaller premises which would fall within the standard tier. Standard tier venues are businesses with a capacity of 100-799 individuals.
The bill will impose requirements about certain premises and events to increase their preparedness for, and protection from, a terrorist attack by requiring them to take proportionate steps, depending on the size and nature of the activities that take place at the premises.
The proposed requirements would apply to those responsible for qualifying public premises and qualifying public events.
Take the consultation here:
https://www.gov.uk/government/consultations/martyns-law-standard-tier-consultation
Worcester Leads the Charge Against Retail Theft
The recent release of the 2023 Retail Crime Survey by the British Retail Consortium (BRC) has illuminated a national picture of a concerning surge in violence against staff and retail theft. The BRC are urging government intervention to safeguard retail workers, underscoring the pressing need for nationwide investment in deterrents, coupled with comprehensive training and support networks. Aligning with these findings, Policing Minister Chris Philp has initiated a national action plan to combat shoplifting, urging retailers to swiftly provide CCTV footage and shoplifters’ images for identification through facial recognition technology. The introduction of the Pegasus police program further seeks to gather intelligence on organised crime gangs involved in shoplifting, aiming to enhance collaboration between retailers and law enforcement.
Remarkably, Worcester has been ahead of the curve, already implementing very similar strategies for some time. The city’s resilience against the rising trend of retail theft is evident. Worcester BID is taking action to help local businesses reduce theft by providing comprehensive training courses, increasing the use of the 24/7 CCTV-connected CityNet radio system, and using GDPR-compliant DISC information sharing systems, working to strengthen the understanding and adoption of effective theft reduction schemes. Tailored Safer City meetings have evolved into essential platforms for businesses to unite against the shared challenge of retail theft, receiving insights directly from crucial partners like West Mercia Police, providing a helpful support network.
Worcester’s success in combatting retail theft is backed by tangible statistics. From June 20th, 2023, to January 19th, 2024, Worcester BID’s Safer Streets Officer reported 57 instances of asset and monetary recovery and 87 cases of deterrence within the business district. This dedicated officer actively addresses anti-social behaviour, particularly in hot-spot areas, and supports staff in reporting crimes, contributing to a substantial recovery of £12,755.15 in just seven months.
Through collaborative efforts and heightened awareness, Worcester’s partners have effectively intensified the targeting of retail theft, working towards safer streets for everyone. It is great to see that there is a national push to reduce retail theft, and even better to see that Worcester’s endeavours have already yielded success in combatting retail theft. The city is committed to further cultivating partnerships and providing ongoing efforts that support businesses to flourish.
Contemplating the Evolution of Worcester's High Street & Future
Public spaces, important in any city, serve as channels for social interaction and community cohesion. Yet, urban expert Matthew Davis of the Institute of Place Management, issues a warning—public spaces, from sports centres to parks and libraries, face an impending crisis of closure and underfunding. In a recent article titled ‘Pay to stay: an inflection point for accessible towns and cities’, Davis underscores the dwindling support for UK public spaces, advocating for a renewed emphasis on investing in free-to-stay areas that can address community need.
So, is Worcester too at a pivotal juncture where economic prosperity converges with social responsibility? The delicate task of maintaining accessibility for the city centre — the very heart of our community — as a member of the Worcester Business Improvement District, provides some conflict between our aim to foster business growth and Davis’s imperative to preserve public spaces. Davis contends that community input should underpin our urban environment, urging a balanced approach that marries commercial development with investments in public spaces, forging an inclusive city, and we don’t disagree.
The evolving high street introduces challenges to maintaining community spaces as businesses adopt pay-to-stay models for increased turnover, which is great for our economy. Davis suggests striking a balance between community accessibility and high street economic growth is crucial — but how well does Worcester achieve this?
While Worcester considers this challenge, municipal services, such as our city-centre public library, The Hive, stand out as successful community hubs, a stark contrast to the national trend of defunding and closures addressed in the article. However, the question lingers: does Worcester provide enough free alternatives to counterbalance pay-to-stay policies?
In response to the community ownership debate, Worcester takes its own path, with businesses like Script Haven and Sugar Daddy’s Cafe fostering meaningful community narratives. Script Haven, recognised by The Times as the third-best independent bookshop in the UK, actively engages with local talent and charities. Sugar Daddy’s Cafe has become an LGBTQ+ community hub, promoting inclusivity. Additionally, Worcester City Council allocates funding for initiatives like the Arches and Scala Theatre redevelopment, enhancing community accessibility.
The ongoing debate asks whether the high street should grow organically or if active intervention and investment in community-led infrastructure is necessary. However, does this apply to our city?
Worcester appears to strike a delicate equilibrium between economic growth and community well-being, successfully paving its path towards a balanced future.
Safe Space: Worcester's Nighttime Guardian Reveals Impressive Debut Stats
In the bustling nighttime economy of Worcester, the new Safe Space has well and truly arrived, offering solace to those who may find themselves vulnerable in our city. Safe Space, a beacon of compassion and care, takes to our streets every Friday and Saturday night, as well as during events, providing a safe environment for residents, students, and visitors alike.
Operated by a team of dedicated professionals, Safe Space is more than just a physical location; it’s a helping hand for those in need. Safe Space embraces everyone with open arms, free of charge and has already helped many city-goers. The ethos of Safe Space is simple: to extend medical support, welfare support or otherwise and to offer this without any preconceived notions.
In its inaugural seven nights of operation, Safe Space has proven to be more than just a safety net – it’s a financial boon for the NHS, saving an impressive figure of at least £4300 – without any financing from you the taxpayer. Beyond the monetary value, it has addressed and managed 39 medical and welfare incidents during this short span, showcasing its now indispensable role in improving community safety standards.
During the chilly nights of December, when festivities filled the air, Safe Space served as a crucial support system for Worcester’s residents, students, and visitors. Over just seven nights, including New Years Eve, their impact was felt deeply: 13 visitors, perhaps unfamiliar with the city’s terrain, discovered a haven in their time of need, 24 residents found solace and assistance and 2 students also received aid. 5 other individuals, who were not categorised at the time of visiting, were also assisted by the Safe Space.
Safe Space is more than a service; it’s a testament to the strength of a community that values compassion and inclusivity. Let Safe Space stand as a reminder that the city is fostering a culture of care that makes Worcester truly exceptional.
Find out more on our website
arrangeMY Escape, The UK's NO.1 Travel Agency, Offers BID Businesses an Exclusive Discount!
EXCLUSIVE 5% Discount For BID Businesses
Have you seen a holiday but want to book with a reputable company with good service, advice, recommendations, award winning expertise and independent?
arrangeMY Escape are officially the no1 agency in central England, with a knowledgeable team when it comes to booking all travel and holidays. If you are a member, you will get an exclusive extra 5% off when you book with us. Just imagine that could be a cruise suite upgrade covered!
It’s really simple, all you have to do is quote the special code below when you enquire and we will take an extra 5% off your total holiday price!
Special code for Business members: Specialoffer1
How to find us
Pop in and talk to our experts:
Worcester branch: 12 Mealcheapen street, Worcester, WR1 2DH
Malvern branch: 16 Worcester Road, Great Malvern, WR14 4QW
If you can’t visit us, you can always call:
Worcester 01905 675015
Malvern 01684 214848
Check out the best deals on offer
Facebook:
Worcester
@arrangemyescape
Malvern
@arrangemyescape Malvern
For holiday inspiration
@arrangemyescape
CUPP Unveils Exciting New Menu with UK's First Mochi Topping and Baby Boba
CUPP have been trading for over 10 years, proudly pushing to be pioneers of boba tea innovation in the UK. CUPP is thrilled to introduce their brand new menu which is set to captivate the taste buds of boba tea lovers across the nation.
The centrepiece of this menu expansion is the Mochi Series (pronounced moe-chee). Marking a historic milestone in the UK boba tea industry, CUPP is the first major chain to introduce the delightful chewiness of mochi topping to their menu. This exciting move solidifies CUPP's position as an industry leader in innovation.
In addition to the pioneering Mochi Series, CUPP Bubble Tea is proud to unveil two other captivating series:
Cloud Series
Elevate your daily boba tea with the introduction of our Cloud Series: featuring a luxurious, light cheese topping that adds a sweet & savoury element to your drink. Take it up a notch and make it a Cloudcake by adding a sprinkle of caramelised biscuit crumbs - think vanilla cheesecake!
Hot Brown Sugar Series
Our nation's favourite - Brown Sugar Series is now available hot! These indulgent drinks can now comfort all of our customers through the colder months. It’s a perfect pick me up to beat the winter blues.
CUPP's commitment to pushing the boundaries of flavour doesn't stop there. The new menu also boasts an exciting array of new boba teas that are sure to become instant favourites:
1. Mango Matcha
2. Brown Sugar Taro
3. Choco- Caramel
4. Passion Fruit Tea
5. Vanilla Latte Boba - for the coffee lovers!
In addition to these exciting offerings, CUPP is proud to announce the release of "Baby Boba" for the youngest members of the bubble tea-loving community. They’ll be offering a free toy for all mini bobas throughout November and December. "We are absolutely thrilled to introduce our latest menu - it’s exciting to see the hard work of our teams come to life. We have put a lot of work and research into bringing the best new boba trends to the UK from Taiwan; the home of boba tea! " Said Lee Peacock, Founder and CEO of CUPP.
The new menu will be available in all CUPP Bubble Tea UK stores starting in October. Whether you're a dedicated boba tea enthusiast or a curious newcomer, CUPP invites you to embark on a flavour-filled journey with these exciting new offerings.
Take our comprehensive Public Perception Survey and have your say on the City
Worcester BID is undertaking a Public Perception Survey that will guide support procedures implemented across Worcester in the coming months and years.
City Council Growth Grants Released - Applications now Closed Until April
Please note that applications to Worcester City Council are currently closed until April 2024. Applications for the Start Up and Growth Grants will open again in 2024.
Business Growth Grant – Worcester City Council
Worcester Business Growth Grant: Helping Your Growing Business Succeed
If your business has been trading for more than a year, you can apply for a grant of up to £2,500 (if home-based) or £5,000 (if in commercial premises). The grant, which requires a minimum of £1,000 matching funds from your own resources, can be used towards one-off expenses to help your business grow. These expenses can include equipment, machinery, website construction, building works, premises refurbishment, fixtures and fittings, software, and other similar costs. The minimum grant is £1,000 and must be matched from own resources. This means your project must cost a minimum of £2,000.
To be eligible for the grant, your business must be based in Worcester, and you must demonstrate that you need the grant to move forward with your project. Only one grant is available per business or applicant.
Funded by the UK Shared Prosperity Fund, the Worcester Business Growth Grant is part of Worcester City Council’s allocation of £2.96m. To receive an application pack or for more information, contact the Worcester City Council Economic Development team at economy@worcester.gov.uk or call 01905 722106.
If your business operates from retail premises, you may also be eligible for the Retail Enhancement Grant. The grant provides up to £12,000 for businesses moving into an empty unit and up to £6,000 for improvements to the internal appearance, frontage, or accessibility for those already in a retail unit.
Find out more – Click Here!
𝗧𝗵𝗲 𝗖𝗮𝗯𝗶𝗻 𝗦𝘁𝘂𝗱𝗶𝗼 𝗮𝗻𝗱 𝗚𝗮𝗹𝗹𝗲𝗿𝘆 𝗵𝗮𝘀 𝗹𝗮𝘂𝗻𝗰𝗵𝗲𝗱!
KEEP UP TO DATE ON OUR SOCIALS AND FIND THE ORIGIONAL NEWS HERE
The new exhibition From the Cornish Coast to the Malvern Hills arrives at Worcester City Art Gallery and Museum
Saturday 4 March – Saturday 1 July 2023 | Worcester City Art Gallery and Museum
Monday to Saturday 10.30am – 4.30pm
FREE entry
The new exhibition, From the Cornish Coast to the Malvern Hills, arrives Saturday 4th March until 1st July 2023, celebrating Worcestershire’s influence on British Impressionism Worcester City Art Gallery and Museum and the links between Worcestershire and the Newlyn School of artists who were pivotal in this magical moment of British art in the nineteenth and twentieth century. Including paintings by Stanhope Forbes, Dame Laura Knight and Elizabeth Forbes. Camille and Lucian Pissarro represent the influence of French Impressionists. As well as, two works by Dame Laura Knight recently acquired for the Worcester City Collection. The artworks were purchased with support from Art Fund, the Arts Council England/V&A Purchase Grant Fund, Worcestershire Heritage, Art & Museums Charity and kind donations from Art Gallery & Museum Members. Dame Laura Knight lived and painted in Malvern and the town and hills become very dear to her, influencing her work.
For more information visit
www.museumsworcestershire.org.uk
Worcester City Runs Breakfast Club with the legendary Paula Radcliffe MBE
Join us at the @worcesterrun Breakfast Club: a networking event with a twist that give's you all the information you need to get involved with the Worcester City Run.
BREAKFAST
CLUB
FRIDAY 24TH FEBRUARY 2023
8AM - 10AM
Jog, walk or just enjoy a coffee whilst networking at Wildwood.
Take it at your own pace.
Fancy a jog or walk? You will be joined by athletics legend’s Steve Cram CBE and Paula Radcliffe MBE as you make your way along the river path to the marina before circling back for breakfast and a hot drink.
Chat to Steve, Paula and the team about how you can get involved in our exciting plans for 2023.
Register your BID Business by contacting us at info@worcesterbid.com
Register your BID Business by contacting us at info@worcesterbid.com
Could you be our new Safer Streets Officer?
We are hiring!
Worcester Business Improvement District are hiring a Safer Streets Officer to work within the Worcester city centre.
Could you be a good fit? The role would see you working closely with our city partners including West Mercia Police, Worcester City Council, Worcester Cares, and businesses to deter crime and anti-social behaviour with a primary focus on safer streets. You would be a visual and consistent presence in the city, sending a clear message that we have zero tolerance for crime of any sort in the city centre.
If this sounds like you, please read the full job description here:
PRESS HERE FOR THE FULL JOB DESCRIPTION
To apply, please email a CV and cover letter to BID CEO, Sam McCarthy: sam.mccarthy@worcesterbid.com
PRESS HERE FOR THE FULL JOB DESCRIPTION
Worcester’s Close the Door campaign helps businesses stay Open4Business
Worcester is staying Open4Business by closing its doors: a new Close the Door campaign is in full force. The joint initiative from Worcester BID, supported by Worcester City Council, is set to save businesses money and reduce the city’s contribution to CO2 emissions, simply by shops closing their doors whilst trading during winter periods.
At a time when energy bills are at an all-time high, Worcester BID is helping businesses with simple energy-saving techniques that are being promoted to customers and shoppers through simple initiatives such as informative window and door stickers. These stickers are being distributed to businesses across the city centre and are designed to prompt customers to close doors behind them.
Sam McCarthy, CEO of Worcester Business Improvement District (BID) said, “Businesses within the city are open for business and to support with the increasing energy bills, they will be keeping their doors closed this winter period. We encourage shoppers not to be put off by the closed doors and to understand that this supports the businesses to remain trading by reducing additional costs.”
Whilst this is a simple technique to keeping the heat in and reducing energy usage, research from Cambridge University found that shops that keep doors open consume twice as much electricity as businesses which do not. Businesses that close their doors save up to 10 tonnes of CO2 and can cut their annual energy bills by up to half. This is the equivalent of driving 25,000 miles – the distance from Worcester to our twin city of Le Vesinet, France, and back, nearly 30 times!
This simple Close the Door initiative will help businesses save money on their energy bills and reduce the city’s consumption of energy, leading to lower CO2 emissions.
Worcester City Council’s Councillor Louis Stephen suggested the scheme and said, “The cost-of-living crisis, caused by high energy bills, is affecting local businesses just as much as Worcester residents. The open for business initiative is a great way for customers to support local shops by understanding why business doors are closed during the cold winter months.”
Help support your high street this winter by closing the doors of businesses displaying the sticker.
If you would like a window sticker for your business. Please contact Worcester BID via info@worcesterbid.com
NEW - City Council Grants for Business Improvements
Worcester City Council has just introduced a new grant for retail properties. The grants are funded by the UK Government through the UK Shared Prosperity Fund and are part of Worcester City Council’s allocation of £2.96m.
If you have a retail unit, you could be given financial support towards making improvements to internal appearance, frontages, and accessibility of empty and occupied retail units across Worcester.
Businesses/organisations can apply for a maximum of £12,000 towards costs of occupying a previously empty retail unit or £6,000 for improvements to internal appearance, frontages, and/or the accessibility of occupied units. Eligible expenditure can include building works, premises refurbishment, fixtures and fittings, signage, installation of ramps and other associated costs to either bring the empty unit back into use or improve the internal appearance, frontage, or accessibility of occupied units.
Businesses/organisations must be able to make a ‘cash’ match funding contribution of at least 50% towards the cost of the proposed project/investment.
Applications are encouraged to be submitted as soon as possible.
Please note that you may be contacted regarding your application and changes.
Please contact the Economic Development team on either 01905 722106 or email economy@worcester.gov.uk for more information.
Student Discounts Galore!
Are you a student? Make the most of your student card in the city centre at the following places
FOOD
M&S – 25% off food on the go (UNIDAYS)
Zizzi (High Street) – 20% off Monday-Thursday (UNIDAYS)
Yo Sushi – 20% off when you dine in (UNIDAYS) – Limited Time Only Check UNIDAYS Website for up to date details
Pizza Express – 30% Off Food Sunday – Thursday (UNIDAYS)
Bills – 20% Off total bill Sunday to Thursday (UNIDAYS)
Greggs – Free Sausage Roll, Vegan Sausage Roll or Sweet Treat – When you buy any cold Sandwich Deal! (Show student card in store)
Hotel Chocolate – Redeem a 10% student discount with Student Beans. Hotel Chocolat Discount Codes | Voucher Codes
BEAUTY
Boots – Boots offer students a 10% discount. The discount is valid online and in-store, with a Boots Advantage Card. Present your valid student ID in-store to have your student discount linked to your Advantage Card.
House Of Fraser – 10% off year round with Student Discount Apps. See more here: Student Discounts | Exclusive Student Offers | House of Fraser
Superdrug – Superdrug offer students a 10% discount. The discount is available in-store only, and you’ll need to present your student ID alongside a Superdrug Health & Beautycard.
*Superdrug’s Online Doctor is also providing a 10% discount for students on all products and services with the code: STUDENT10
Perfume Shop – 15% Off (UNIDAYS) Student Discount | The Perfume Shop
The Body Shop – The Body Shop offers a 15% student discount on all products, so you can treat yourself to your self-care favourites without breaking the bank. (UNIDAYS)
FASHION
Accessorize – (High Street): Get 10% off full price items. (UNIDAYS)
House Of Fraser – 10% off year round with Student Discount Apps. See more here: Student Discounts | Exclusive Student Offers | House of Fraser / (Student discount on Beauty Products | The Body Shop®)
Moss -10% Student Discount at Moss – Student Discount (moss.co.uk)
Jingo (Pump Street): 10% off full price all year round.
Pandora – 50% off any order over £99 with Student Beans (account required).
HAIR
Avant Garde Hair & Beauty – 50% off your first visit, 25% off your second visit and 15% off every visit after (Get the discount here Student Discount Hereford & Worcester Hair & Beauty Salons (agsalons.com))
Inspiration Hair – £10 off your first visit (Hair Salon New Client Discount Voucher – Worcester (inspirationhair.co.uk))
OTHER
Paperchase – Paperchase offer students a 10% discount.
Smiggle – Get the 10% off Smiggle student discount code with your first purchase & Newsletter Sign Up.
Cornish Bakehouse – 10% off (Check offer before purchase as varies).
Waterstones – 10% (Show your card at the till).
The Kiln (Copenhagen Street) – Enjoy a student/graduate discount (50% discount for 6 months).
Worcester Tourist Information Centre (High Street): Make the most of a 10% offer on all gifts.
Museum Of Royal Worcester – Student entry reduced rate = £6.50
Take a look at NUS / TOTUM and UNiDAYS, alongside other ways to look out for student discounts like Student Beans and StudentDiscount.co.uk.
Peter Cooks Bread joins the Hopmarket
There is a new venue just about to officially launch in the Hopmarket and they want to celebrate their opening with you!
So what is Peter Cooks Bread?
"Our key principle is ‘Sharing the Joys of Real Bread’ and this means bread with no improvers, using organic flours, wholegrains, and mostly wild yeast in our breads. Nearly all our breads have themselves won great taste awards or worlds baking awards with the depth of flavour resulting from our 3 day fermentation process. Our pastry products are also made with the same focus on flavour and texture making our pastries stand out from the crowd. Once you have tried one of our pastries it is hard to accept anything less.
At this time of year we also have our Christmas specials including our own Stollen with fruit soaked in Chase Marmalade vodka, which comes in either bite size or loaf. Our own mince pies using our shortcrust pastry, with our Peter Cooks Bread mincemeat, with either the classic pastry top or our own delicious frangipane."
The Hopmarket Peter Cooks Bread launch party and free tasting event will take place this Saturday (10th December) between 10am and 12 noon. Pop down to see celebrity chef and presenter Marcus Bean Chef, opening the sparkling new shop at 3 The Hop Market, Worcester, WR1 1DG.
Definitely not one to be missed.
Find event details on their Facebook page by pressing here!
Worcester secures £2.96m Government investment
Worcester City Council has secured £2.96 million to invest in the city from the Government’s UK Shared Prosperity Fund.
The money will be used for a wide range of initiatives in the city, including boosting Worcester’s profile as a visitor destination; support for community schemes, the arts and business; and energy efficiency.
The UK Shared Prosperity Fund (UKSPF) is the successor to the European Structural Fund, and this funding allocation builds on the City Council’s previous success in securing more than £40 million from national schemes including the Future High Streets Fund and the Towns Fund.
Councillor Chris Mitchell, Joint Leader of Worcester City Council, said: “This is good news for the city, and demonstrates continued support from the Government for the improvements and developments that we are making in Worcester.
“Community groups, businesses and creative organisations will benefit from the initiatives that this £2.96 million will support, demonstrating the Government’s commitment to supporting communities in terms of levelling-up.”
Part of the UKSPF investment will be used to support Worcester’s growing reputation as a visitor destination. There will be promotions and campaigns to attract more visitors, additional signing to help them explore the city, and improved access to the Worcester City Art Gallery and Museum.
Support for communities will include an expansion of the City Council’s community grants programme, and the establishment of a heritage forum and a separate arts and culture forum, both of which would also be able to award grants.
Additionally, the City Council will commission a feasibility study into creating a new facility for applied and creative arts in Worcester.
To support the city’s businesses, £150,000 will be used to back research and innovation, and part of the UKSPF money will be used to pay for energy-efficiency assessments of business premises and grants for energy improvements.
This latest award of Government funding is the latest in a long line of public investments in the city.
Improvements to the northern part of the city centre, including the development of a new arts centre in Angel Place, are being made thanks to £17.9 million from the Future High Streets Fund.
An allocation of £19.6 million from the Towns Fund is supporting a range of projects, including the new Kepax Bridge and other boosts to walking and cycling; the redevelopment of Isaac Maddox House in the city’s Shrub Hill quarter; and a new construction skills training centre in Dines Green.
The redevelopment of the city’s Victorian railway arches as The Arches – Worcester project, which has created new creative business spaces and will soon bring a new walking and cycling route from Foregate Street station to The Hive and the riverside, has been possible thanks to a successful £3.7 million bid to the Cultural Development Fund.
Worcester is ready to light up for Christmas
Christmas is coming to Worcester – with the festive lights being switch on in a fun-packed family event on Saturday 26 November.
This year there will be more streets lit up in the city than ever before, including – for the first time – seasonal illuminations on New Road to create a closer link between the festive offers in both the city centre and St John’s.
This year’s Christmas lights are a joint effort between Worcester City Council and Worcester BID – and with low energy LED bulbs being used, this festive season will also be better for the planet.
Free and fun for all the family, the big switch-on event begins at 4pm on Saturday 26 November in Cathedral Square, with Radio Wyvern hosting live music performances from local band Split Second, school choirs, and characters from the Swan Theatre’s pantomime cast of Cinderella. The Mayor of Worcester, Councillor Adrian Gregson, will help to switch on the lights.
If Worcester residents have all been good boys and girls this year, Father Christmas might also make a special appearance.
This year’s colourful festive lights will, for the first time, extend into New Road, and Worcester BID will be supporting lights in Reindeer Court, Lower Broad Street, New Street, Friar Street, The Hopmarket and The Shambles. The latter location will have overhead festive lights for the first time, while the New Street and Friar Street lights will feature purple colours to reflect Worcester recently securing the purple flag in recognition of it being a safe night-time destination.
There will also be a trail of 12 ‘light boxes’ to be explored around the city centre, each hiding an image of one of the 12 days of Christmas. Visitors will be able to use the torch on their mobile phone to reveal the image inside each box.
Councillor Robyn Norfolk, Vice Chair of Worcester City Council’s Place and Economic Development Committee, said: “At a time when many cities are scaling back their Christmas plans, I’m very pleased to announce that Worcester’s festive lights will be better than ever. And, for the first time, the illuminations will take in New Road, creating a colourful seasonal link between our two busiest shopping areas in the city centre and St John’s.
“Despite the pressures that people are under at the moment, we hope the Christmas lights will encourage shoppers and visitors into our city and help our local businesses to enjoy a successful festive season.
“The family-friendly switch-on event on 26 November in Cathedral Square will be packed full of great free entertainment and will kick-off a fantastic programme of seasonal fun – with more to be announced very soon!”
All of Worcester’s Christmas illuminations this year will be low-energy LED lights – with over 80,000 individual LEDs in use around the city. These are kinder to the environment and are also around 85% cheaper to run.
Sam McCarthy, CEO of Worcester Business Improvement District (BID), said: “Worcester BID’s focus this year for the Christmas lights has been around the sustainability and running costs of the scheme. We have focused on ensuring that whist the lights capture the spirit of the season and help visitors and shoppers to enjoy the city centre, everything – including the LED bulbs, use of phone torches that are already charged, and quantities of lighting – has been chosen to be more sustainable this year than ever before, across many busy and popular city zones.”
This year’s extensive programme will bring Christmas lights to the main shopping streets in the city centre and St John’s, and include the traditional brightly-lit tree on the New Road roundabout.
A brand new Escape Room experience opens at The Commandery, Worcester
- New Escape Room opens at The Commandery, Worcester, Saturday 5 November
- Booking live now on commandery-quest.co.uk
- Commandery Quest has been created by 12Volt: Games Studio who have created escape rooms for the award winning Shepton Mallet and Shrewsbury Prisons, as well as props and interactives for Escape Live's Horrible Histories experience.
There will be an exciting new way to experience history at Worcester’s Commandery from November when The Commmandery’s brand new Escape Rooms are launched.
Commandery Quest, created by 12Volt: Games Studio, is based on the traditional escape room experience which invites participants to complete a challenge by tackling a series of puzzles against the clock.
The Commandery is in the heart of historic Worcester, just minutes from the High Street, riverside and many pubs and restaurants, with convenient parking opposite in King Street.
Commandery Quest invites teams to explore The Commandery like never before. The Escape Room is based in the Commandery attics which are off the normal visitor route.
The Escape Room story is based around the Commandery’s role as the Royalist Headquarters in the English Civil War. Teams of 2 – 6 players will become museum curators, battling against the clock they will solve a series of puzzles to find Charles II’s lost treasure before infamous thief Arty Snitch catches up with them.
Commandery Events Officer Helen Manning says: “We are so excited to present this Escape Room with a difference – actually set in one of Worcester’s most historic buildings. We look forward to seeing if teams can rise to the challenge and beat Arty Snitch to the treasure.”
The Commandery has recruited special Games Masters to greet teams and help them with their search.
Booking is open now at www.commandery-quest.co.uk, or for more information please call The Commandery on 01905 361821.
Get to know your city employers
The Worcester News Jobs Fair is an ideal event for those looking for work, to find out more about vacancies that are currently available and to speak to local employer's face to face.
If you missed our October Fair, don't despair! A new date will be released for 2023 which will see big names returning to the Guildhall.
If you are looking for work, here is a selection of Worcester's powerhouse employers which cover a broad number of sectors.
Simply click the photos to go through to the employer's website.
Armed Forces Careers
THE ARMY IS ITS PEOPLE
What makes the British Army? It’s not the weaponry or the vehicles – it’s the people.
Our vision is a competitive, adaptable and inclusive Army imbued with an unwavering will to win; where people feel they belong; where their talent is nurtured, where health is positively promoted, and opportunity maximised.
Does this sound like you? Find out more on their website.
Step by Step
At Step by Step, we offer a completely free service to our applicants, and all information you provide will be treated with respect and kept confidential. What sets us apart from other agencies is our willingness to not simply work for you, but to work with you to get you the right job.
Our honest, friendly and professional consultants are here to help with your search for employment, and we pride ourselves as treating each and every one of our applicants as an individual, taking the time to get to know you and your exact requirements.
A-Plan
A-Plan is different – it’s what our clients love about us. As an advice-providing broker, we’re here to lend our expertise to help our clients find an insurance policy that’s right for them. We’ve built our business on this personalised service, and we’re proud to offer it to over 500,000 clients.
If you’re looking for an opportunity to work in an environment where you’ll be central to what we do, A-Plan is for you. And if you’re willing to develop your insurance expertise to help your career progression, we’d love to hear from you.
We’re waiting for you to get in touch so that we can explore what’s right for you.
West Mercia Police
We’ll provide the training and variety you need to let you make a real difference, plus a host of benefits from flexible hours, generous annual leave and pension contributions across job roles, from officers, to contact handlers.
Worcester City Council
We play a vital part in keeping the beautiful City of Worcester a great place to be. We work hard to build a successful future on 2000 years of history. Why not be someone who gets involved and makes a difference. Be part of our amazing and diverse team of dedicated people to help sustain the amazing history and heritage of an increasingly modern and contemporary City.
Help us to build a better society.
Sanctuary
Looking for a new job? We want to be a diverse and inclusive organisation where our people thrive. If you share our values and are talented and ambitious, we want to hear from you. We employ more than 12,500 staff throughout the UK and maintain Investors in People status.
Worcester County Council
Find a new career with Worcestershire County Council.
The Council is committed to promoting equality and diversity, and ensuring that all appointments are made based on the suitability of a candidate to the role only.
We are a 'Disability Confident Employer', which means we will guarantee an interview to any candidate with a disability who shows that they meet the essential criteria for the advertised role.
Jobseekers and employers alike were delighted to see the Worcester News Jobs Fair making a welcome return in partnership with Worcester BID.
The fair took place at Worcester's Guildhall in the heart of the city centre's High Street. A second fair date is in the diary for 2023 with more information coming in the new year. Keep an eye out on our socials to find out the next date to meet the employers face to face.
Join us for our October Jobs Fair
Jobseekers and employers alike will be delighted to hear that the Worcester News Jobs Fair is making a welcome return in partnership with Worcester BID.
The fair will take place at Worcester's Guildhall in the heart of the city centre's High Street. Two events are being planned with the first taking place on Thursday, October 13.
Both events are being sponsored by Worcester BID.
The aim of Worcester BIDs involvement is to support businesses to exhibit, and as part of both job fairs, the BID is introducing a new public facing section for advice and support: The Support Hub.
Worcester BID have supported the following businesses who will appear at the October Jobs Fair (click on the photo to find out more):
Armed Forces Careers
Step by Step
A-Plan
West Mercia Police
Worcester City Council
Sanctuary
Worcester County Council
Regional editor for Worcester News, Stephanie Preece said: "We know that finding the right candidates for your business can be difficult and trawling through CVs online isn’t always the best way to find potential employees. For this reason, the fair will be a great opportunity for employers to meet job seekers in the local area. Whether you are looking to recruit seasonal staff for the festive period, full-time or part-time workers, apprentices or volunteers – the fair will be an ideal place for you to connect with the right people."
Worcester BID Chief Executive Sam McCarthy said: “We are thrilled to partner with the Worcester News Jobs Fair. Supporting the businesses that make our city great. With over 67% independent businesses Worcester City is a fantastic place to work. Over the last 24 months businesses have faced more challenges then ever with Covid and now the cost of living rise. As the Businesses Improvement District, our aims are to support the city ensuring Worcester businesses still thrive. We will be organising a support hub as part of the event offering CV writing advice, interview support, apprenticeships packages, training courses and perks to working within the city centre. We look forward to welcoming you in October and supporting your business.”
The Support Hub consists of a central section to the fair that provides support and advice. This support will be provided by the following businesses: Worcestershire LEP, Careers Worc Youth Hub (based in The Hive), Heart of Worcestershire College who will have information on adult learning and apprenticeships and Worcester University providing information on training courses at the university.
The October fair is an ideal place for local employers to talk to job seekers - whether they are looking for skilled full-time workers, seasonal staff or casual employees.
A wide variety of sectors will be represented from healthcare providers to retailers, manufacturing to administration and lots more in between!
Make sure to come on down to The Guildhall, Worcester to meet the recruiters on Thursday 13TH of October if you are looking for work or a career change.
Worcester Waves the Purple Flag
Worcester city centre has been awarded the prestigious Purple Flag accreditation for its evening and night-time economy (ENTE), following a successful application process by the city.
The Purple Flag is a nationwide award; it recognises Worcester as a vibrant destination for dining, entertainment and culture between the hours of 17.00 and 05.00, successfully promoting the safety and wellbeing of visitors and local residents.
The accreditation process in Worcester has been led over the past seven months by Worcester BID, in partnership with other city organisations Worcester City Council, and West Mercia Police.
Sam McCarthy, Chief Executive for Worcester BID, said: “Purple Flag accreditation demonstrates excellence in the evening and night-time economy. Worcester BID has been the lead delivery partner for the application, with Worcester City Council and West Mercia Police as supporting partners to achieve the status for the city. Purple Flag assesses all areas of the night-time economy, looking at safety measures and how partners work together utilising city resources such as CCTV and the CityNet radio scheme. They also look into city enhancements, ensuring a feeling of greater safety. For example, New Street and Friar Street’s festoon lighting recently added by Worcester BID creates a vibrant atmosphere but also adds additional lighting to the area, making it feel safer.”
To support the Purple Flag application, Worcester BID is delivering Best Bar None accreditation which is a scheme supported by the Home Office and assesses licensed venues, ensuring they are meeting licence conditions and celebrating their successes where they go above and beyond. Worcester BID has also been working to improve community safety by training businesses in first aid, the use of automated external defibrillators (AEDs), and the treatment catastrophic bleeding, as well as installing five new AED kits within late licensed venues around the city. The next steps for this project are installing community AED kits externally to ensure there is 24/7 accessibility to life saving equipment.
Sam McCarthy continues: “Worcester achieving Purple Flag status reassures and builds consumer confidence that our city is a safe and vibrant place. It will also help to put Worcester on the map and encourage prospective investors to set up businesses, families to make Worcester their home, and students to select Worcester University as their first choice to study.”
Nicki Williams, Vice Chair for Worcester BID says: “Everyone has worked incredibly hard to get this accolade. Our city businesses will notice such a positive impact through having this award. It represents another positive development by these city partnerships, led by the BID in this case, to improve our city.”
Councillor Marc Bayliss, Joint Leader of Worcester City Council: “Worcester has a growing reputation as a great destination for shopping, sight-seeing, leisure and much more. Purple Flag status confirms that our city is a great place for a relaxing, enjoyable and safe night out and provides a great basis for boosting Worcester’s popularity even further.”
Superintendent Rebecca Love said: “The award of the Purple Flag, which is a nationally recognised award, is a reflection of the fantastic partnership working taking place within the city. For a number of years, West Mercia Police have actively supported and worked with the Worcester BID, working closely and collaboratively to make a very real difference to the lives of people living, working and visiting Worcester.
“The improvements to local infrastructure such as increased and targeted CCTV, improved lighting and a partners connected radio system has enabled popular venues in and around the city to be attractive to the public, encouraging families and friends to gather and enjoy their time in the City. My local Safer Neighbourhood and Problem Solving Teams compliment the hard work and dedication of our partners and of my wider team of officers and staff in supporting our community.”
Rachael Mitchell, General Manager at Worcester Whitehouse hotel adds: “This award is a reflection of the hard work between Worcester BID and the night-time economy businesses that go out of their way to ensure the city is a safe, interesting and engaging environment offering a wide range of services and facilities to not only its own residents, but also customers and visitors from further afield. This is most important when the hotel is liaising with domestic and international travellers and could make the difference of whether they come to stay in Worcester or not.”
Dean Hill, director of Tramps, Velvet and Mode, comments: “Achieving Purple Flag, along with the Best Bar none accreditations, supports the positive steps that we as licensees and Worcester BID are making to raise the profile of Worcester and make visitors feel safe and have an enjoyable time. As a long-standing night club business owner and resident of Worcester I'd like to thank everyone involved in achieving this award for Worcester.”
Police and Crime Commissioner John Campion said: “I am delighted to hear Worcester city centre has been awarded the prestigious Purple Flag award.
“I am committed to tackling the traumatic impact anti-social behaviour has on people’s lives. Thanks to my investment of £510,000 through the Safer Streets fund and strong partnership working, we have been able to reduce the number of anti-social behaviour incidents dramatically.
"This year there has been a 47% reduction in the number of anti-social behaviour incidents from April to August compared to the same period in 2021. I want to see the number of incidents continue to go down and with the implementation of modern safety measures like LED streetlights and additional CCTV cameras, I will continue to work with partners to make South Worcestershire even safer.”
For further information on Purple Flag, please visit www.worcesterbid.com.
Events in city centre - A notice from Worcester City Council
Saturday 17 September
Worcester Music Festival stage in Cathedral Square, live performances from 11am to 5pm. For more details visit www.worcestermusicfestival.co.uk
Sunday 18 September
Worcester Music Festival stage in Cathedral Square, live performances from 11am to 3pm.
A Remembrance Service for Queen Elizabeth II will be held at Worcester Cathedral from 4pm to 5pm.
Monday 19 September
The state funeral of Queen Elizabeth II will be livestreamed to a screen in Cathedral Square. The funeral takes place from 11am, however television coverage is likely to be broadcast throughout the day.
We would like all businesses in the immediate vicinity to be aware of these activities taking place. If you have any questions please contact citycentre@worcester.gov.uk
Thank you.
Michelle Newell
Tourism and Events
Worcester City Council
WORSE THAN THE PANDEMIC
BUSINESSES COUNT DOWN THE DAYS AS IMMINENT COLLAPSE OF
THE HIGH STREET MAY BECOME A REALITY
Following rumours of an energy prize freeze, over 150,000 businesses from across the UK are urging Government to act on spiralling energy costs which are proving more detrimental than the pandemic.
The #BusinessSOS campaign warns of mass closure and redundancies if immediate and effective action isn’t taken – the true situation that Britain faces today.
The newly formed #BusinessSOS campaign, founded by organisations representing over 150,000 retail, leisure, hospitality and tourism businesses warns harm caused by the spiralling energy crisis is superseding the pandemic with the potential to cause irreversible damage to UK high streets and the economy.
The #BusinessSOS campaign believes mass closures and redundancies are inevitable if Government does not swiftly implement measures that alleviate the critical pressures that businesses, like households, have been facing since April 2022.
#BusinessSOS three-point-plan to support ailing businesses:
Reduce VAT
• Headline rate reduced from 20% to 12.5%
• Business energy bills reduced from 20% to 5% to match domestic billing
Business Rates Relief
• 100% rate relief until 31st March 2023
Energy Rate Relief
• A discounted kwh price on all business energy bills
Matthew Sims, Founder of #BusinessSOS campaign and CEO of Croydon BID said:
“The new Prime Minister has days to save the high street as we know it. The impending announcement on how the Government will tackle the energy crisis facing businesses will either ensure businesses can remain trading or set in motion mass closures and redundancies. To say the energy crisis is worse that the pandemic is not an understatement, it is the reality facing businesses today and why the clock is ticking for the new Government to provide clarity and introduce measures providing tangible and immediate relief.”
Sam McCarthy, Chief Executive Worcester BID said:
“Government needs to act swiftly and decisively on rising energy costs to reassure businesses and communities across Worcestershire and the UK who are now at breaking point. Further delay could lead to many business owners and households going into debt, closure, and unemployment.
As a business community we need to work together. Worcester is proud to have 67% of its city made up of independent businesses now is the time to support local and keep our local
economy going.”
Andrew Taylor, Founder of #BusinessSOS campaign and Managing Director of Bart & Taylor said:
“Without immediate intervention local communities will change forever as they lose their social spaces. For the first time in living memory, energy costs are now greater than rent and increasing on a daily basis in the absence of any intervention or price cap since April. After surviving the pandemic it seems ludicrous that the needs of businesses are currently not being heard and could see the billions of funding provided during the pandemic go to waste.”
Kate Nicholls, CEO of UKHospitality, said:
“The hospitality sector is crucial to delivering the business-led growth the new Government is striving for, but we are facing an existential crisis due to soaring energy bills. We’re encouraged by the new Prime Minister’s commitment to tackling energy prices, but we need to see urgent, comprehensive action. As well as a price freeze, we need to see a cut to VAT and a business rates holiday if businesses in the sector are to have any hope of making it through the winter.”
Bill Addy CEO of Liverpool BID and Chair of The BID Foundation said:
“Businesses recognise that they benefited from the immediate support given them during the pandemic but we are in danger of all that support being thrown away as those same businesses that have worked valiantly to recover will be decimated by the cost of living crisis. Business is now at a watershed moment that needs an urgent response from our new Prime Minister, they need hope and certainty if they are to survive. It is business that will ensure that UK can grew the economy out of the coming recession but do that business needs to survive and that requires urgent action.”
Ojay McDonald, CEO of Association of Town and City Management said:
“Right now, businesses are already deciding to scale back or shut up shop for good. The knock-on impact on employment is unimaginably bad. We need decisive action from the
government now to save the high street. Let's not shy away from how comprehensive this support needs to be. Energy prices have been unsustainable for months. We are at the stage where a price freeze is inadequate.
Discounts on the cost of energy are vital. We also need to halt the decline of consumer confidence to keep businesses trading. That's why this three-point plan on energy, VAT and businesses rates as a combination is the right route to take.”
Michael Kill, CEO of Night Time Industries Association said:
“Over the last week we have seen a huge escalation in closure notices from pubs, bars, restaurants, venues and clubs across the country, with over 70% of businesses stating they will be financially compromised within weeks, all of which have stated untenable operating costs as reasons too close.”
“The industry's future is finely balanced between the delivery of an imminent survival package by the new Chancellor and continued consumer spend and confidence!”
Emma McClarkin, Chief Executive of the British Beer and Pub Association, said:
“The pub and brewing sector makes a huge contribution to our economy in high streets and local communities throughout the country, yet it still remains in a precarious position after the pandemic. Immediate action on energy is critical, but investment in our sector for the longterm is also essential. As the PM works towards a fiscal statement and full budget we hope she will seriously consider a cut to business rates and VAT so Britain’s pubs and brewers can get back on their feet fully and thrive in the communities they proudly serve.”
Joss Croft, CEO, UKinbound said,
“For the UK’s inbound visitor economy, a £28.4 billion export industry, to continue its recovery and exceed pre-pandemic levels, a fully functioning domestic leisure, retail and hospitality industry is absolutely paramount, however the current inflation and energy crisis is set to derail this. We need swift and decisive action from Government to safeguard businesses and jobs across the country.”
Worcester BID are sponsoring Worcester Paint Fest!
Worcester BID are proud to announce that were sponsoring 2 Artists for the Worcester Paint Festival!
Pogo Stencils
Pogo Stencils is a French artist who specialises in complex, multi-layer stencils. A big name in the Cheltenham Paint Festival 2018 & 2022, he has painted at Upfest, Beeston Paint Festival, Southsea Paint Jam and various locations in Britain.
Helen Haynes Artist
A Worcester based artist who specialises in black and white to produce intricate designs. She loves the challenge of working with two colours. Inspired by the outdoors and having an eye for detail. She even painted Inky the elephant at last year's elephant trail!.
Make sure to come on down to enjoy the festival over the 17th and 18th of September.
Worcester Jobs Fair
Worcester BID are proudly partnering with Worcester News to deliver the jobs fair in October at the Guildhall.
To support businesses with recruitment and attending the fair, Worcester BID are covering half the costs of BID exhibitors. For more details please read the Jobs Fair 2022 Media Pack. CLICK HERE.
The fair acts to support local businesses with recruitment and to further help residents to find work to support with the rising cost of living.
BID Exhibitors receive the following a stand in prime location, extensive advertising on Worcester News and Worcester BID channels, including live on the day posting, news posts and extensive social media impressions.
To enquire about a stall please email info@worcesterbid.com closing date for stall sign up for BID business offer is 16th September 2022.
Worcester Paint Festival is back for 2022!
Worcester Paint Festival (WPF) is an annual city festival bringing renowned names in the street art scene to the city to create a high quality, outdoor free public art trail. You may have seen the murals last September so be prepared for more!
Date: September 17th & 18th with artists starting to paint from Mon12th.
Please contact Kate on worcesterpaintfestival.co.uk if you have a wall that needs a brighten up or would like to sponsor the event in 2023!
FEEL GOOD FOOD IS COMING TO WORCESTER
Korean-inspired eatery Grounded Kitchen is set to open on 29th July on Foregate Street, in the heart of Worcester. This all-new taste sensation will revolutionise how people in the area eat, with its wide range of delicious and nutritious dishes that combine balanced, fresh ingredients with the rich, exciting flavours of Korea.
Grounded Kitchen’s passion for Korean-inspired food is bigger than punchy flavours, though. It’s about giving you a helping hand towards living a healthier, happier more balanced lifestyle. This all stems from Grounded Kitchen’s mantra of ‘Feel Good Food’.
The made-to-order Nourish Bowls make it easy for you to create a dish that suits your tastebuds – and dietary needs. They consist of fresh vegetables such as spinach, carrots, beetroot, peppers, avocado, edamame, sweet potato, spring onions, Korean Kimchi and fresh chillies, on a bed of brown or white rice infused with a range of intense and authentic marinades.
Choose from the aromatic Bulgogi or turn up the heat with the spicy Buldak Fire. You can tailor your bowl however you want with plenty of vegetarian and vegan options, from spiced mushrooms, potato, tofu or tempeh, while meat and fish eaters are kept satisfied with sizzling king prawns, angus beef, wild salmon or chicken. Whatever bowl you go for, you can be certain you’ll experience mouthful after mouthful of pure joy.
Alongside the Nourish Bowls, you can choose from filling SsamBaps and Korean Bao, as well as a range of Quenchers that you can select from to suit your mood. Try the refreshing Acai, with strawberries, blueberries, mango and acai, or the Detox Quencher which includes spinach, avocado, lime, basil, apple and spirulina. All are topped with a delicious mix of desiccated coconut, granola, almonds, strawberries and blueberries.
The 960 square foot store will seat 20 diners and create up to 20 new jobs in the city. Like all the stores within the Grounded Kitchen family, everybody that uses the Worcester store will be made to feel comfortable and welcome. You can choose to eat in or take away, plus there’s a delivery service through partners Deliveroo. Store opening hours are Monday to Sunday, 10:00-22:00.
This is the company’s eighth store opening and is an important milestone for the brand as it continues its expansion. To celebrate, the Grounded Kitchen Worcester team are offering 20% off all collection and dine in orders for their first month after opening.
Ralph Llanwarne, Grounded Kitchen’s franchise director, comments: “We’re very excited about opening our first store in Worcester. We pride ourselves on delivering meals so tasty that people forget that our basic focus is on a healthy balance, and we are delighted that the local community will now be able to experience our Korean Nourish Bowls at Grounded Kitchen for themselves.”
So, if you're a fan of clean eating and want to enjoy delicious and nutritious dishes – or simply love sampling new flavours – make sure you try Grounded Kitchen’s feel good food!
For more information follow @getgroundeduk or head to www.groundedkitchen.com for our full menu.
Grounded Kitchen, 7 Foregate Street, Worcester, WR1 1DB
Worcester BID are proud to sponsor the Queen’s Baton Relay
The timings and full line-up for The Queen’s Baton Relay’s route through Worcester have been revealed – with many exciting events taking place across the city.
The Relay – part of the build-up to the Birmingham 2022 Commonwealth Games – will arrive on Friday afternoon, with local Batonbearers carrying the Baton around the city, encountering a packed programme of fun and activities along the way.
The main programme of events has been organised by Worcester City Council, working with partners across the city, and with sponsorship form Worcester BID (Business Improvement District). Fiesta, an evening programme of street celebrations at The Arches and the University of Worcester’s City Centre campus, has been programmed by Severn Arts.
The full schedule runs as follows:
- 5:38pm – The first Batonbearer sets off from The Cross
- 5:40pm – High Street
- 5:41pm – The Mayor greets Batonbearer at the Guildhall
- 5:44pm – Cathedral Square
- 5:45pm – Worcester Cathedral: Civil War re-enactors will form a guard of honour at the main entrance; inside, an invited audience will enjoy a DanceFest performance at the tomb of King John
- 5:50pm – College Green (outside Worcester Cathedral south door): open air performance by DanceFest
- 5:54pm – King’s Boathouse: Baton is transported across the Severn by a Dragonboat, with Batonbearer Rebecca Redfern, Paralympics silver medallist; a flotilla of other boats will escort the dragon boat, which will do several loops on the river, heading south and then returning north
- 6:09pm – Dragonboat returns to shore at the Swan Sanctuary Steps, Bromwich Parade, on the opposite bank of the Severn
- 6:11pm - Worcestershire County Cricket Club, New Road: children form a guard of honour to welcome the Baton; invited audience watch Baton received at a schools’ cricket competition
- 6:18pm - Cripplegate Park (entrance from New Road, by Tennis Courts): the Relay will be greeted by sports demonstrations (organised by freedom Leisure) and a further DanceFest performance
- 6:24pm – Outside University of Worcester Arena, Hylton Road: the road will be closed, allowing for the creation of an open air wheelchair basketball court and the staging of an exhibition match, at which the Baton will be greeted
- 6:28pm – Sabrina Bridge (with flotilla of boats below)
- 6:32pm – Worcester Racecourse: 2014 Grand National winner Pieau De Re will escort his rider and Batonbearer Lizzie Brunt around the southern perimeter of the course, with Worcester Athletics Club running ahead of them. The Army will also be staging free family activities at the racecourse.
- 6:42pm – Castle Street
- 6:45pm – University of Worcester City Campus: Reception for the Baton, including speech from the Mayor. Following this, the final Batonbearer will take the Baton to The Arches, where Fiesta will begin.
All timings will be subject to change on the day. The main event times are shown on the attached map.
Among the best places for visitors and residents to stand to watch the Baton travel through the city are High Street, the Riverside, Hylton Road and Worcester Racecourse.
The evening’s Fiesta, organised by Severn Arts, will start at 7pm, with the Heavy Beat Brass Band parading from the City Campus, to The Arches. There will then be street performances in the area until 9pm, including music, colourful stilt-walkers, Mexican Day of the Dead figures and dragons.
The Mayor of Worcester, Councillor Adrian Gregson, said: “The arrival of The Queen’s Baton Relay in Worcester is a true moment for celebration, allowing all of us to cheer on some amazing local people who will be carrying the Baton. It’s very exciting to see such a great programme of fun events being laid on for everyone in our city to enjoy.
“I want to thank everyone who has worked so hard to welcome the Relay to our city and to give our residents a chance to share the excitement of the Commonwealth Games. Special thanks are due to Worcester BID for their sponsorship of the big day.”
Road closures orders will be in place along the route before and during the route, with most closed for varying periods of time between 4.30pm and 7pm. Hylton Road, from the retail park to Henwick Road, will be closed from 5.30pm to 8pm, while Cherry Tree Walk, Infirmary Walk and Netherton Court will be closed from midday to 10pm, to allow for the setting up of the baton reception and the Fiesta evening street celebrations.
Full details of the road closures are at www.worcester.gov.uk/advice-benefits/road-closures-for-approved-events.
Birmingham 2022 is hosting the 16th official Queen’s Baton Relay – a journey which brings together and celebrates communities across the Commonwealth during the build-up to the Games. The Relay provides the opportunity for communities to experience the excitement for Birmingham 2022.
The Queen’s Baton Relay is travelling the length and breadth of England, before arriving at the Opening Ceremony for the Birmingham 2022 Commonwealth Games on 28 July.
Members of the public are encouraged to get involved with the celebrations and embrace the arrival of the Baton, taking the opportunity to experience the buzz of Birmingham 2022 in their community. The Birmingham 2022 website at www.birmingham2022.com/qbr gives more detail on the events and where to line the route.
Thousands of Batonbearers, each with inspiring backgrounds and stories, have been given the honour of carrying the Baton during the journey through England, including those nominated in recognition of their contributions to their local community, whether that be in sport, education, the arts, culture or charity. Between 40 and 130 Batonbearers are carrying the Baton each day, and the Relay will reach hundreds of villages, towns and cities during its tour of the country.
Since its inaugural appearance at the Cardiff 1958 Commonwealth Games, the Queen’s Baton Relay has been a tradition for the Commonwealth Games.
The Birmingham 2022 Queen’s Baton Relay began at Buckingham Palace on 7 October 2021, when The Queen placed her Message to the Commonwealth into the Baton and passed it to four-time Paralympic gold medallist Kadeena Cox, who had the honour of being the first of thousands of Batonbearers to carry the Baton.
Since then, the Baton has visited Commonwealth nations and territories in Europe, Africa, Oceania, the Americas and the Caribbean.
For more information on the Queen’s Baton Relay, visit www.birmingham2022.com/qbr.
A-Plan Insurance collect trophy for Insurance Broker of the Year
A-Plan Insurance (a Howden company) collected the trophy for Insurance Broker of the Year at the prestigious British Insurance Awards on Wednesday 6 July 2022. They were shortlisted alongside strong competition from five other brokers, and were selected not just because of their excellent, highly personalised advised service they provide their clients, but how they immerse themselves in the communities in which they operate, supporting local clubs, charities, schools and businesses.
The event took place at the Royal Albert Hall with over a thousand people from across the insurance industry in attendance. A-Plan CEO Kelly Ogley collected the award and commented;
“I am absolutely delighted and over the moon that we won Broker of the Year at the British Insurance Awards - one of the insurance industry’s more prestigious awards. It’s reflective of our unwavering commitment to caring for our clients, consistently providing top-quality service in everything we do, whether that be to our clients, in the local community or to each other.
We have a great team of people who are passionate about continually going the extra mile for clients, and this is for them. Whilst I had the privilege and honour of collecting the award, it is for the team, for whom it means everything to receive such an accolade. They make me very proud to be their CEO.”
Worcester Branch Manager, James Parker comments “Winning this award means so much to us all, and highlights that being local, utilising data and tech, and providing our clients with a truly personalised advised service is what we are all about. Because we don’t sell insurance online and only offer an advised service, in branch or over the phone, this award celebrates all of those things! We couldn’t be prouder, and look forward to sharing the wonderful news with our clients.”
It was also great that we got to celebrate with colleagues from Howden, Aston Lark, Dual and KGM, who were at the event.”
Congratulations A-Plan!!
Find out more about A-Plan Insurance at www.aplan.co.uk
Robin Walker explores the fantastic, varied and independent business offerings in Reindeer Court
Our fantastic, varied and independent business district, Reindeer Court, was visited today by local MP, Robin Walker, who toured the exciting and developing business offerings within the area. Reindeer Court is a must visit in any trip to Worcester. Take a walk through the arcade entrance, accessed from the Shambles, New Street or Mealcheapen Street to discover a hub of independents. Check out mid-century glass wear, earthenware and more at Ware, or discover a new favourite tipple at Bottles Wine Shop, or are plants more your thing? Make it Plantamamita and turn your house into a little Garden of Eden. Reindeer Court is also home to delicious donuts at Izzy's Ices and Donuts and you can even step into doggy heaven in the new Hugo and Ted, offering gorgeous dog items and matching human pieces for all those summer walks.
Justin Schiffmann, owner of Ware, said that "it was a pleasure to welcome Robin Walker to Ware and Reindeer Court -after an ‘eventful’ week. He was delighted to see so many new and unique businesses choosing Worcester and Reindeer Court as the home for their new businesses. He took the time to meet several owners and learn a bit about their journey to business owning."
We very much agree with Justin that “the future of Reindeer Court is brighter than it has been for a long time and now is an excellent time to add it to your shopping trip to the city.”
Cheers your Majesty - The Royal Garden Party is nearly here!
Cheers your Majesty
After months of anticipation, the Royal Platinum Jubilee is here! As the nation eagerly awaits 2 extra Bank Holidays to commemorate Queen Elizabeth’s 70 years on the throne, Worcester’s food and drink venues look forward to the city’s celebrations.
Worcester BID, alongside partners Worcester City Council, is organising a Royal Garden Party in New Street and Friar Street from 11-5 on Saturday 4 and Sunday 5 June, allowing the community and visitors to sit out and relax in this glorious setting. So, if there’s no party planned in your area, get involved in the city centre giant street party. Come along to the Royal Garden Party and enjoy a free family day out in the historical surroundings of one of our city’s beautiful Tudor streets whilst celebrating the 70 years of Queen Elizabeth’s reign.
At the Royal Garden Party there’s something for all the family: children’s games, live music, food, competitions and much more… you could even win lunch with a princess or superhero! Order food directly to your street table from participating cafes and restaurants, or bring a picnic (or both!) – let’s celebrate!
Elsewhere in Worcester, bars, cafes and restaurants are also toasting her Majesty throughout the Jubilee celebrations – book in one of the city venues for brunch, lunch or an evening meal to share the party vibe. It’s a lovely long weekend so take full advantage of what your favourite city eateries and bars can serve up.
Follow @MakeItWorc on Instagram for further event teasers and up to date details.
Worcester Business Improvement District (BID) are delighted to announce their new appointment Crystal Thompson as Business Engagement & Marketing Executive
Worcester Business Improvement District (BID) are delighted to announce their new appointment Crystal Thompson as Business Engagement & Marketing Executive.
Crystal joined the BID team in 2021. Since joining, Crystal has worked on creating a new social media presence across platforms Instagram and TikTok as well as including the BID district in journalistic work and magazines to target vast audiences. Crystal has also been developing key business relationships in the city centre and looks forward to expanding partnership and stakeholder engagement.
Crystal has a background in editorial work and business marketing. Having grown up in Worcester and returning to call it home once again following studies, Crystal has strong ties to the city and has a real passion for improving trading standards in the city.
Crystal said: “Worcester has a fantastic mix of independent and high street businesses that make a visit to the city centre feel unique. Worcester provides a local, friendly feel due to its size and its welcoming business owners – it truly offers a far more personable experience than larger cities”.
Contact Crystal if you would like to get your BID business involved with any promotional activities.
Crystal.thompson@worcesterbid.com
Exciting News from Bottles HQ!
A message from Bottles HQ to you!
Exciting News from Bottles HQ! After lots of lovely feedback and the growing success of our Wine Shop we will now be extending our opening times and utilising the gorgeous space within and above the shop for full ‘Drink In’ service. Customers will have access to our FULL range of wines to drink in the comfort of our beautiful and classic Wine Shop.
New opening times will be;
- Monday-Friday 10am-10pm
- Saturday 9am-10pm
- Sunday 10am-5pm
Not only will you have access to our incredibly versatile wine list, but we will also be stocking only the most premium spirits and a small selection of European bottled beers (for those that don’t fancy the vino!)
We will also be offering taster ‘Wine Flights’ accompanied with bites of perfectly paired cheese & meat, as well as full cheese or charcuterie boards. Kick back in the cosy comfort of our ‘Bordeaux Room.’ Think; old oak Barrels, warm glowing tapered candles and of course our trained sommeliers on hand to guide you through our unique and extensive collection of wine. This could be your new weekly (or multiple times weekly!) spot to kick back after a hard day at work.
We also offer outdoor seating as those summer nights are just on the horizon, our shop is situated in the heart of Worcester’s historic city Centre in Reindeer Court (WR1 2DS.)
So what are you waiting for? We’re just waiting for you!
What's new in Worcester? And how can your shopping support Ukraine?
What's New In Worcester?
Art is Ar't has its official opening!
Mayor Stephen Hodges with the ribbon
Having arrived in Worcester from Redditch in December 2021, Art is Ar't had its Official Opening day on Saturday just gone, 26th of March. The Mayor, Stephen Hodges, performed the duty of cutting the ribbon and announcing the gallery as officially open at 10.30 am. A small gathering was there for the ribbon-cutting, made up of the gallery staff and some local artists and their partners.
Dermot O’Connor, Owner
Gallery owner Dermot O’Connor said "visitors to the gallery were greeted with Prosecco and small bites to eat throughout the day, to help us to celebrate our arrival in the city centre, which was needed in order to expand our business operations. Based in Crowngate, opposite the House Of Fraser, the move here has proved very successful, with good footfall to the gallery from the shoppers in Worcester, resulting in a good level of art sales and wonderful feedback from locals and visitors to the city alike. As a Fine Art gallery, we exhibit and sell original works of art and exclusive Limited Edition prints by award-winning, world-renowned artists. We also give up wall space for local artists to show and sell their art too."
Some of the gathering for the ribbon-cutting ceremony
Throughout the day, local artists met with the public and talk about themselves and their art. There was also a crafting table set up for the children of the visitors. Being Mother’s Day on the Sunday, 27th, children were able to decorate wooden hearts and plaques with colouring pens and stick on shapes, for their mums, for a personalised Mother’s Day gift.
Some of the childrens’ decorated hearts
The event was a big success. Make sure to check out the new gallery when you are next visiting the City Centre.
How can your shopping support Ukraine?
The Entertainer is running a fundraising appeal to support the work of both the British Red Cross and The Salvation Army in their response work to the Ukraine crisis.
As of Thursday 31st March, 100% of proceeds (excluding VAT) from selected Mattel products sold in The Entertainer stores will be donated to the British Red Cross and The Salvation Army’s Ukraine Crisis Appeals. The programme features four of The Entertainer’s best-selling Mattel products; the Barbie You Can Be Anything Travel playset, Hot Wheels Infinity playset, Scrabble and Fisher-Price Laugh & Learn 123 Schoolbook Activity Toy. The Entertainer is providing the funds up-front to both the British Red Cross and The Salvation Army’s Ukraine Crisis Appeals ahead of the sales programme launch, to ensure families and those affected can receive urgent support.
These toys will be in a prominent location in-store to make them easy to find. So if you were considering buying a scrabble set, make it The Entertainer to provide support to Ukraine.
Worcester stands with Ukraine & Downloadable Poster for your window
In Worcester, we have seen the Guildhall lit up in the Ukrainian yellow and blue and a Ukrainian flag flying at Worcester Cathedral. Shopfronts, such as Peplow Jewellers (find them @peplowjewellers on Facebook), have started displaying their solidarity with Ukraine by decorating their window displays. The fabulous Piston Distillery (@pistondistillery) has even been painting their vodka bottles with the flag, with all profits from painted bottles sold going straight to Unicef Ukraine. You can find their shop in the bio of their Facebook page.
If you would like to show your support for Ukraine you can download our A4 window sign HERE.
Printed copies will be available shortly. If you would like a printed copy for your businesses window, please message us and we will add you to our distribution list to bring printed posters to you.
We would love to see what you or your business has been doing to support Ukraine. Tag Worcester BID (@WorcesterBID on Facebook) in your photos (@makeitworc on Instagram) to be shared.
NEW April and May Tuesday Training courses are now available for booking
Are you a BID Business? Join Worcester BID for Tuesday Training and let’s make Worcester safer together.
Tuesday Training is a 2022 initiative aiming to bring useful and free training courses to Worcester BID members. We want Worcester to feel safe for everyone in both the day and night. We believe it is imperative that health-based training is offered to create a safer community, a safer city and to make your staff feel trained and ready.
We will be running training throughout 2022 for you and your staff to utilise. You may now sign up to the new following free training programmes for April/May:
- [AED] Defibrillator Training
- First Aid
- Food Hygiene (Please register interest - dates to be released soon)
- Conflict Management Training and Physical Intervention
- Health and Safety With Risk Assessment
To find out more about how we can support your BID business press here to open the interactive .pdf and explore what we have on offer and what each course entails. Dates and times for each course may also be found in the document attached.
To book, please forward your chosen courses and dates to gloria.hawthorn@worcesterbid.com.
FREE Digital Marketing Training - Book Now!
Join Worcester BID and the Worcester City Council for FREE digital marketing training for all businesses
As part of the Welcome Back funding to support the recovery of the High Street and to future proof our businesses Worcester BID and Worcester City Council are pleased to announce a series of digital marketing training. Supporting businesses to develop skills, strengthen SEO, raise awareness and engage with larger audiences.
Training is available to any business member within the City Council district. This training is open to all businesses as part of the Welcome Back Fund.
What courses are available to your business?
All training will run 9.30 AM - 12.30 PM (variations may occur depending on the course taken).
7th March - Social media that works for you / 1-2 hours
Social media, the importance and how to make it work for you. Creating content, building communities and making a plan.
8th March - Benchmarking your analysis / 1-2 hours
Why analytics are important, how to analyse them and why you need to understand your importance to improve your overall profile.
14th March - Digital advertising made easy. / 1-2 hours
Pay per click advertising, display advertising, social media advertising and paying to reach new audiences.
15th March - Creating a digital strategy / 2-3 hours
Digital marketing strategy involves an assessment of specific goals that are achievable through online channels, we will use the time to create one for your business.
21st March - Content planning and scheduling / 1-2 hours
How to plan your content, create calendars, using local events to your advantage and prepare for it.
22nd March - SEO and why websites work / 2-3 hours
Getting started with on-page SEO, application of technical SEO, keyword research and using Google business listing to be seen more.
28th March - How to rank for the web and secrets of growth / 1-2 hours
How to write for the web, understanding landing pages, keyword application and the power of blogging, beating Google.. or at least getting close.
29th March - SEO strategies made easy / 1-2 hours
SEO strategy is a detailed plan to improve a website's search engine rankings in order to capture more organic traffic, we will use the course time to create one.
4th April - Practical Marketing / 1-2 hours
Marketing strategies, trending techniques, measuring success and applying immediate marketing actions.
5th April - Everything web and your digital storefront / 2-3 hours
SEO content strategies, how to improve your digital storefront, optimisation for small businesses and creating a stronger website.
11th April - Digital marketing and PR let's break it down / 2-3 hours
Raising your overall PR perspective, utilising local channels, local events and utilising the community to raise your profile.
12th April - Tik Tok, new audiences and you / 1-2 hours
Why TikTok is one of the most powerful social media platforms, how to utilise it and what the next steps are to reach new audiences.
18th April - Top-ups and deeper learning based on what people found difficult / 1-2 hours
We will use this time for extra learning, anything that course attendees struggled with or want more detail.
19th April - Wrap up questions and how to manage it / 1-2 hours
Within this course we will wrap up the entire course, what has been learnt and follow up questions and getting ready to keep growing your business.
To book onto any of the course options available please email our Business Administrator, Alice Ingleby-Faulkner, at: Alice.Ingleby-Faulkner@worcesterbid.com with the course dates, titles and times you would like to register for.
WORCESTER Business Improvement District (BID) has announced Sam McCarthy as their new Chief Executive
Sam McCarthy, Worcester BIDs newly appointed Chief Executive
Sam joined the team in 2015 and has since worked on managing key partnerships and
has actively developed brand awareness within the city. Sam has a strong background
in business support and engagement and will strive to build awareness and improve
business within the commercial area of Worcester in her new position of Chief
Executive at the Worcester BID.
Notably, Sam has managed the BID through a difficult Covid period and has achieved a plethora of triumphs that have benefited Worcester’s business district. Such achievements include securing funding through the Worcestershire LEP to set up peer to peer networks and the development of a key partnership with Worcester’s Big
Parade, acting to connect the community and businesses, building customer confidence and to reconnect with the city. Further engagement with the local community has been undertaken to support local businesses through shop local campaigns and the recent development of the brand Make it Worc, which has improved B2B relationships in the BID area. Sam has also overseen the installation of infrastructure within two of Worcester’s most iconic heritage streets to permanently enhance and create a vibrant space.
Sam said: “I am thrilled to be appointed Chief Executive at such a pivotal time to support the recovery of our High Street. We recognise the need to be creative and ambitious by exploring ideas to activate space and utilise our outdoor areas more effectively creating a continental dining experience. Also, with a key focus on the night-time economy, Worcester BID will be leading on delivering Purple Flag status to the city as well working with our licensed venues to achieve Best Bar None standards.”
Mark Hughes, Worcester BID Chairman, said: “The board of directors is delighted to welcome Sam to the role of Chief Executive. Sam has a genuine understanding of the complexities of operating a BID and we are confident in her ability to lead the team over this critical post Covid time.”
We are hiring!
We are hiring! An exciting opportunity to join Worcester BID as a Business Engagement & Marketing Executive has arisen.
As the Business Engagement & Marketing Executive at Worcester BID you will be responsible for delivering high profile, targeted and proactive engagement with all BID businesses. If you are passionate about Worcester and are keen to make a difference, we would love to hear from you!
You can find the job specifications HERE.
Apply via Indeed, or apply directly to Sam McCarthy with a cover letter and CV to the following email address: sam.mccarthy@worcesterbid.com
Tuesday Training for Worcester BID members
Are you a BID Business? Join Worcester BID for Tuesday Training and let's make Worcester safer together.
Tuesday Training is a 2022 initiative aiming to bring useful and free training courses to Worcester BID members. We want Worcester to feel safe for everyone in both the day and night. We believe it is imperative that health-based training is offered to create a safer community, a safer city and to make your staff feel trained and ready.
We will be running training throughout 2022 for you and your staff to utilise. You may currently sign up to attend the following free training programmes:
- [AED] Defibrillator Training
- First Aid
- Catastrophic Bleed
- Mental Health
- Food Hygiene L2
You may also wish to register for the following training options:
- Marketing Foundations
- Website SEO Training
- Conflict + Physical Intervention
- Health + Safety with Risk Assessment
These can be found in our April-May date interactive .pdf. This can be found in a later news post.
To find out more about how we can support your BID business press here to open the interactive .pdf and explore what we have on offer and what each course entails. Dates and times for each course may also be found in the document attached.
To book, please forward your chosen courses and dates to gloria.hawthorn@worcesterbid.com.
Terms and Conditions:
All training is booked on a first-come, first-served basis. You may sign-up a maximum of two members of staff for each training course.
Park Life
As the Summer starts to transition to the Autumn months ahead, September can often treat us to an Indian Summer in terms of some sunshine and warm temperatures. It’s a beautiful time in Worcester city centre, all the more so with so much going on.
The new school term is getting underway and the holiday season (such as it is this year) is mostly over, but Worcester is still enjoying a Summer feel. Look up and around and you will notice the colours of garlands of bunting and swarms of butterflies and pop-up parks around the city, all put in place as part of the city’s recovery from lockdown.
Bunting is stung along shops and buildings in lots of bright colours. In tree branches across the city centre streets, make sure to spot vibrant butterfly decorations in different patterns and colours. Take a break in the pop-up parks installed at Angel Place, South Quay and Cornmarket, where colourful seating and artificial grassed areas offer a peaceful chill-out zone for residents and visitors to take some time out with a coffee, sandwich or a book.
Samantha McCarthy from Worcester BID says the feedback is really positive: “Delivering projects such as this to enhance the public realm, which is key to support with the recovery of our city post pandemic. Projects such as this will encourage locals and visitors to explore different areas of the city, helping spread footfall and spend. The butterflies are something new and different and we have been told how joyful it is to spot them unexpectedly in trees around the city centre.
The pop-up parks are a popular, albeit temporary addition to the city. “My favourite is the park on South Quay,” adds Samantha McCarthy. “It’s the perfect spot to relax by the millennium fountains and watch the swans glide by.”
Insider tip: Grab a take-out coffee and panini from locals’ favourite Pappas in New Street and walk down to Cornmarket to sit and people watch in the pop-up park.
Insider tip: Take the family to the Hive to have a wander round, find a corner to sit and read and then borrow some books to read at home, then walk over to Angel Place for a chill out in the pop-up park.
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
Love Local Business: Spend £10 to put £5m into Worcester economy
"IF every person in Worcester spent £10 at an independent business, it would inject over £5million into the local economy" – that's the message as we urge our readers to back the city this Christmas.
We are calling on our readers to show your support for our unique independents by shopping local.
Last week we launched our Love Local Business campaign to encourage people to spend their money locally in the run up to Christmas, to help businesses as they struggle with the impact of coronavirus.
Read more.... https://www.worcesternews.co.uk/news/18809954.love-local-business-spend-10-put-5m-worcester-economy/
Love Local Business: Worcester's best independent food and drink venues
As part of our Love Local Business campaign we caught up with the team at Visit Worcester for tips on the best places to dine, relax and explore in the city. Here's what they had to say.
For those enjoying a staycation weekend away in Worcester or simply an easily accessible day trip, a quiet stroll along the banks of the River Severn or a peaceful wander around Worcester Cathedral, some heritage in The Royal Porcelain Works and Museum of Royal Worcester are a must. But Worcester city is not only the home to so much history (and of course the world-famous sauce), it’s now a hotspot for independent bars and restaurants.
Read more... https://www.worcesternews.co.uk/news/18824977.love-local-business-worcesters-best-independent-food-drink-venues/
Love Local Business: Back Worcester traders this Christmas
Sam McCarthy, projects and marketing manager for the BID, said: "We see real value to this campaign as it is critical that we support our local economy by keeping the spend local this Christmas.
"Worcester is made up of over 60 per cent independent businesses who are the heart and soul of our city. Worcester retailers have made it their priority to adapt and embrace the changes to make visitor safety and the ability to shop independent accessible from the comfort of your homes as well as enjoying a safe trip to the city.
"All we ask is that you support our local businesses and respect their changes when you visit them – please wear your face mask and help us to keep Worcester safe."
Read full article.. https://www.worcesternews.co.uk/news/18798967.love-local-business-back-worcester-traders-christmas/
The Worc Social: A weekend spent in Worcester
Latest news, events, business offers and city updates:
https://mailchi.mp/f5b071ae4d71/visitworc-28-3549698?e=3b004cbd91
Funding Updates - Businesses
Support Finder Tool
A new 'support finder' tool has been launched to help businesses and self-employed people across the UK to find out what financial support is available to them during the Coronavirus pandemic.
Coronavirus Business Interruption Loan Scheme
BCRS Business Loans have announced they have become a delivery partner for the Government’s Coronavirus Business Interruption Loan Scheme. BCRS have a track record of lending to businesses that are unable to access finance from traditional lenders. They can offer loans from £10,000 to £150,000 with terms up to six years. Under CBILS, interest and lender-levied fees will be paid by the Government for the first 12 months. For further information, visit the website.
Innovation Grants
The UK Government has announced a £1.25 billion government support package to support high growth firms and those focussing on research and development.
The Future Fund will issue convertible loans to innovative companies which are facing financing difficulties due to the coronavirus outbreak. The Future Fund will provide government loans to UK-based companies ranging from £125,000 to £5 million, subject to at least equal match funding from private investors.
These convertible loans may be a suitable option for businesses that rely on equity investment and are unable to access the Coronavirus Business Interruption Loan Scheme. The scheme will be delivered in partnership with the British Business Bank and will launch in May 2020.
Have your views heard: Worcester Market Review
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Worcester Business School Careers Fair - Thursday 26th March
FROM UNIVERSITY OF WORCESTER:
We are delighted to invite you to our upcoming Business Careers Fair. The fair is a great opportunity to meet some of our best students, raise awareness of your brand and showcase your graduate schemes, or 12-month work placement, 3-6 month internship, or casual work and other opportunities.
The event will run between 11.30am and 3pm at our award-winning University Arena in Worcester. As always, stands are free, and available for businesses with roles for graduates, as well as placements and internships and casual work opportunities.
You will be provided with a table, chairs and complimentary refreshments throughout the event and lunch. Please do let us know of any dietary requirements when you book.
Tap into a new pool of talent and meet our highly employable students with a wide variety of skills and from a range of different courses including Business Management, Computing, Accounting, HR and Marketing, as well as International Business and Entrepreneurship, many whom have gained additional work experience via work placements and internships, as well as volunteering and community projects in the local area.
CLICK FOR MORE INFORMATION AND TO BOOK
Letter for Businesses and Local Residents
Worcester Victorian Christmas Fayre 2019 – Useful information from the City Council
| · Thursday 28 November, 12pm-9pm | · Saturday 30 November, 10am-8pm |
| · Friday 29 November, 11am-9pm | · Sunday 1 December, 11am-5pm |
This newsletter is for local residents and businesses to update you on plans for the 2019 Worcester Victorian Christmas Fayre. We appreciate your patience during the build-up and staging of the event, and would like to provide information on the local traffic and access arrangements that will be in place.
Your needs are considered at every stage of the planning for the event but we understand there will necessarily be an impact on a number of people affected by the road closures and additional visitors to the city. The entire event team will work to keep any disruptions to a minimum and appreciate your support at this time. Our contact details are at the end of this letter if you have any queries not covered.
The Fayre Area
Stalls will be located in New Street, Friar Street, Pump Street, High Street, the Cornmarket and Cathedral Square. Stalls are selected and managed by our market operator LSD Promotions who have promised Victorian dress, local producers and Fayre favourites with quality products.
As in previous years, we would encourage businesses across the city to get involved with the Fayre as much as possible. You are able to sell goods outside of your premises as long as they are the same as the goods for sale inside your shop (though, as always, please be confident that you trade within your agreed licenses and have the necessary insurance and documentation). Worcestershire Regulatory Services have provided more information on licensing guidance. Please note that the last day for submitting a TEN application for alcohol sales is 13th November 2019.
Entertainment
A full programme of entertainment has been planned for the weekend, with a number of traditional Victorian entertainers lined up to amuse the crowd and plenty of Christmas music as carol singers fill the streets. Programmes will be distributed in the week before the event, please take a copy to see details and timings of entertainment or visit our website: www.worcesterchristmasfayre.co.uk.
Stages will be located in Cathedral Square, Bell Square and at the Cardinals Hat, with additional activities taking place on New Street, the Shambles, The Hopmarket and around the city centre.
Access during the event
The Victorian Christmas Fayre takes place in Worcester city centre and access to this area will be restricted through the opening hours of the event and during stallholder set up and breakdown.
We recommend that deliveries are re-scheduled to times outside of the Fayre where possible. Vehicles will not be allowed access once the road closures are in place so deliveries during this time will need to be brought in by foot.
Please be aware that Cornmarket Car Park will be closed from the afternoon of Wednesday 27 November until the morning of Monday 2 December. Signage will be in place, but businesses are advised to recommend alternate parking to customers where possible. A full list of car parks can be found at www.worcester.gov/parking.
Businesses and residents who normally have access to private off road parking spaces which are inaccessible during the event may be eligible for a FREE parking permit at St Martin’s Gate car park to cover the period of the event. For more information, please contact the team on 01905 722501 or email christmas@worcester.gov.uk.
Road Closures
Full details of the times and locations for the road closures and traffic restrictions are as follows:
| Road Closures 2019 | Wednesday | Thursday | Friday | Saturday | Sunday |
| 27th November | 28th November | 29th November | 30th November | 1st December | |
| Angel Place | 09:00 - 23:00 | 09:00 - 23:00 | 09:00 - 22:00 | 09:00 - 20:00 | |
| Broad Street | 09:00 - 23:00 | 08:00 – 22:00 | 07:00 - 21:00 | 08:00 - 23:00 | |
| Carden Street | Bay suspension only | ||||
| Cathedral Square | Wednesday 27th November 18:00 to Sunday 1st December 23:00 | ||||
| Charles Street | 04:00 - 23:00 | 08:00 – 22:00 | 07:00 - 21:00 | 08:00 - 23:00 | |
| Copenhagen Street (High Street to Deansway) |
18:00 to 21:00 |
07:00 - 23:00 |
08:00 – 22:00 |
07:00 - 21:00 |
08:00 - 23:00 |
| Cornmarket | 04:00 - 23:00 | 08:00 – 22:00 | 07:00 - 21:00 | 08:00 - 23:00 | |
| Friar Street | 04:00 - 23:00 | 08:00 – 22:00 | 07:00 - 21:00 | 08:00 - 23:00 | |
| High Street (Pump Street to
Elgar Statue) |
04:00 - 23:00 |
08:00 – 22:00 |
07:00 - 21:00 |
08:00 - 23:00 |
|
| High Street (Pump Street to The Cross) |
07:00 - 23:00 |
08:00 – 22:00 |
07:00 - 21:00 |
08:00 - 23:00 |
|
| Mealcheapen Street | 04:00 - 23:00 | 08:00 – 22:00 | 07:00 - 21:00 | 08:00 - 23:00 | |
| New Street | 04:00 - 23:00 | 08:00 – 22:00 | 07:00 - 21:00 | 08:00 - 23:00 | |
| Pump Street (Charles Street to The Shambles) |
04:00 - 23:00 |
08:00 – 22:00 |
07:00 - 21:00 |
08:00 - 23:00 |
|
| Pump Street (The Shambles to High Street) |
09:00 - 23:00 |
08:00 – 22:00 |
07:00 - 21:00 |
08:00 - 23:00 |
|
| Queen Street (St Nicholas St - The Trinity) |
Wednesday 27th November 18:00 to Sunday 1st December 23:00 |
||||
| The Shambles | 07:00 - 23:00 | 08:00 – 22.00 | 07:00 - 21:00 | 08:00 - 23:00 | |
| The Trinity & Queen Street | Thursday 28th November 04:00 to Sunday 1st December 23:00 | ||||
| Union Street | 04:00 - 23:00 | 08:00 – 22.00 | 07:00 - 21:00 | 08:00 - 23:00 | |
Dedicated stewards will work with West Mercia Police to try and help anyone with legitimate access needs in the areas covered by road closures.
To try to minimise the impact on traffic, a Park and Ride service will be in operation from County Hall on Saturday 30th November and Sunday 1st December. All visitors will be encouraged to use these where possible. In addition, Fayre stallholders have been offered car parking outside of the city centre to alleviate the impact on local residents and visitors.
Community Carol Service and Opening Ceremony
We would like to invite you to attend the Community Carol service taking place at Worcester Cathedral from 4.45pm to 5.15pm on Thursday 28 November. This will be followed by a procession to the Victorian carousel in the Cornmarket.
Thank you from us
Worcester Victorian Christmas Fayre benefits the whole county of Worcestershire in a variety of ways and contributes an additional boost to the economy of more than £7.3 million a year. However, we are aware that not everyone enjoys or gets a direct benefit from the event and we could not run this event without the support and understanding of locals who we know can be inconvenienced.
If you would like to speak to somebody before the event or during the trading hours of the Fayre, please contact the Fayre team on 01905 722501 or email christmas@worcester.gov.uk.
We hope that you will join us at the Fayre and enjoy the event!
Worcester BID enjoys its most successful ever ballot
Worcester Business Improvement District (BID) enjoyed a landslide ballot this week, with more than 84.9% of city businesses voting in favour of another five-year BID term.
This is the most successful ballot in the BID’s ten-year history, with 51% turnout and a record 84.9% of businesses backing their continued tenure.
The results, released today by Civica Election Services who conducted the independent ballot on behalf of Worcester City Council, show that 332 businesses cast their vote. 282 businesses voted positively, with a combined rateable value of over £17million.
Worcester BID will manage more than £2 million worth of investment over the next five years, building on their success of the last decade which has seen Worcester’s high street footfall grow when other cities have seen significant decline.
Phoebe Dawson, BID CEO, said: “We are beyond delighted with the results of this year’s ballot, which have exceeded expectations and are better than any ballot in the BID’s history.
“The city boasts enviable high street footfall numbers, and new initiatives such as evening food festivals and the pop-up park have been a great boon for the city. We are looking forward to continuing this great work, as well as expanding and improving Worcester’s commercial offering.
“Worcester BID’s success can be attributed to the collaborative approach that partners and stakeholders have taken over the last few years. Thanks to our shared ambition and effective cooperation, the future for the Faithful City looks very bright indeed.”
Nicki Williams, Chair of the BID Board and Deputy CEO of Heart of Worcestershire College, said: “Worcester BID is taking the lead in tackling issues facing the city. Businesses have seen a return on their investment over the last five years and have voted accordingly.
“It’s an exciting time for the city with huge investment planned over the next couple of years. The city centre community is passionate about Worcester and there’s a great feeling of confidence in the future.”
Worcester BID3 will operate from 1st April 2020 for five years. Their work is funded by the levy paid annually by businesses in the BID area and since its formation, BID has provided extensive cost saving and town safety initiatives.
BID’s mandate includes making improvements to the public realm, marketing and events, and other support for businesses. BID provides businesses with a powerful voice, lobbying on key issues from business rates to the town’s car parking strategy.
Worcester BID is incorporated as a company limited by guarantee and its volunteer directors will continue to be drawn from the businesses in the BID area.
Current BID initiatives include Visit Worcester, Safer City, Training courses, Cost Savings and Worcester Cares.
Business Update: Changes to A-Board Policy
In light of the recent introduction of a new countywide Interim Policy for the Management of A-Boards by Worcestershire County Council, we would like to provide you with a useful update to help you adhere to the new A-Board policy.
There are a few small changes that may affect your displays:
- A-Boards must be no more than 1m high and 0.75m wide (previously 1m wide). *
- A-Boards that do not meet the conditions may be removed, without notice, under powers granted by the Highways Act 1980.
- The interim policy is enforced by Worcestershire County Council Officers.
As before, a business may only display one A-Board on the public footway, provided it meets the requirements outlined in the policy. An A-Board per entrance would be allowable where there are clearly distinct entrances at different points. The A-Board must be placed within the frontage of the business, immediately adjacent to (i.e. touching) the front boundary of the business.
Click here to view the full Interim Policy for the Management of A-Boards (2019).
Changes have been made by Worcestershire County Council in light of the Local Transport Plan (LTP4) to align countywide policies. They ensure the city is safe, attractive, easy to navigate and does not contain any unnecessary trip hazards for customers and visitors, in particular the visually impaired, wheelchair users, the less mobile and those with prams, buggies or mobility scooters.
To avoid removal, please ensure to check your business’ A-Board complies with these revised rules.
* Previous dimensions were 1m x 1m, which Worcestershire County Council research and discussions with equalities and highways officers showed was too big. In fact, this was far larger than any other authority in England allows, and almost twice as large as the average. Therefore, the reduced allowable size has been set at 1m high x 0.75m wide – still larger than almost all other authorities. Discussions with City Council have shown that this may mean many A-Boards in Worcester are a few centimetres too wide. It would not be expected that these would be enforced against, under the principle of using enforcement 'proportionate and appropriate to the individual circumstances' (unless of course they broke any of the other rules).
Ask for Angela
Do you and your staff know of the Ask for Angela campaign?
It is the idea that customers can 'Ask for Angela' as a discreet codeword for when they feel unsafe or threatened.
The staff member will then take appropriate action to ensure the customers safety. For instance, these actions could be escorting the customer safely out of the premises or calling a taxi.
While Freshers week the students making their return is fantastic for the city, there is a higher risk of someone becoming vulnerable in your venue. Whether you’re a nightclub, bar, retailer, hotel or an office, you never know when someone might need your help!
Please inform all staff members of this campaign, and feel free to request a poster to put in your venue to help spread the word and inform your customers they have your support.
If you have any queries or would like further information and guidance, please don't hesitate to get in contact.
The Kiln: New Co-working Space in Worcester City
The Kiln, a collaborative community to help entrepreneurs and lone workers, is a friendly and imaginative space to work and provides hot-desking for over 60 people. It has undergone extensive building and renovation work, creating a modern, fresh and practical space for professionals to use as their base, share ideas and network with like-minded people.
Click here to view the whole article.
CityNet event welcomes DISC training and more!
This month saw the inaugural CityNet event for both the day and night-time economies and it was fantastic to see it so well received amongst CityNet members and partners. The meeting covered a variety of hot topics, including a demonstration on DISC, free training courses and workshops and an update on the work we are doing on licensed premises.
DISC is CityNet’s new website and mobile app and the event welcomed Charlie Newman, the app developer, who gave a demonstration on how to use the software and how it can be used to benefit our members. It’s our members one-stop shop for reporting incidents of crime to the scheme, browsing prolific offenders, receiving news and alerts, instant messaging each other and submitting public realm reports. DISC also allows members to report crime directly to the Crime Bureau. With reports ranging from theft, violence to begging and street drinking, this app lets users identify problem areas and authorities to combat these issues.
On top of this exciting app, we are now running weekly Safer Business workshops. The workshops are free for Worcester BID and CityNet members and will go through everything needed to help keep customers, staff and businesses safe. Topics covered will include managing conflict, radio operation, DISC, loss prevention and spotting the signs of suspicious behaviour. The training is perfect for any kind of business, whether you are a retailer, bar, restaurant, salon or office, the workshops will give you and your staff the confidence and tools to effectively handle potential situations.
As well as this, Worcester BID is working alongside the West Midlands Counter Terrorism unit to organise ACT Counter Terrorism training. This one-hour session is free for Worcester BID and CityNet members and comes with an online course which gives attendees a nationally recognised accreditation.
Worcester BID also organises free Customer Service and Social Media courses. The customer service courses cover a range of topics, including ‘Customers with Disabilities’ and ‘Principles of Customer Service’ whilst the social media courses can cater for basic and advanced abilities covering any social media platform out there!
As well as training courses, Worcester BID has been working alongside licensees to improve customer experience and safety through Best Bar None. This accreditation looks to reduce alcohol-related crime and disorder by assessing licensed premises on their responsible management. The assessment period has now begun and, since the CityNet meeting, both Slug & Lettuce and Cote Brasserie have achieved accreditation! Several other businesses will now be looking to follow their lead over the next few weeks, and these venues successes will then be celebrated with a high-profile awards night towards the end of the year!
Thank you to everyone who attended the meeting, to Charlie Newman from DISC for the wonderful training on the system and to the Guildhall for providing such a beautiful venue. We hope that everyone who attended found the event both informative and useful and we will be looking forward to the next one!
If you would like more information on the topics discussed, please contact James Bell on 01905 731 612 or james.bell@worcesterbid.com.
Future High Streets Fund Application Progressing
Worcester's application is amongst 50 additional towns and cities that have been selected to go through to the second round of the Future High Streets Fund
The city was shortlisted for a share of a £1billion government fund to transform high streets and shopping areas. The money could be used in various ways, such as converting empty shops into homes or offices, or improving transport links. As a successful FHS Fund candidate, Worcester's application team will now receive up to £150,000 to develop detailed project proposals that can be submitted for capital funding of up to £25million. The news follows the announcement earlier this year that the city was successful with another bid from the government's Cultural Development Fund, to turn Worcester's railway arches into a business and arts hub.
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