New Training Dates for 2020


Due to popular demand, we have booked a further two ‘Emergency First Aid at Work’ training courses for the new year!
They will be held on Friday 28th February 2020 and Friday 6th March 2020.
These training courses are extremely popular and are offered to BID businesses on a first come, first served basis so, if you’d like to book on to one of the above courses, get in touch with Shelly or one of the BID team asap!
At a cost of only £20 + VAT per person, it’s a fantastic saving for our BID members!



We are delighted to be offering Level 2 and Level 3 Food Hygiene training courses in the new year.
At a cost of just £20 + VAT, which is a potential saving of around £350 per person for the Level 3 course!
Due to the popularity of these courses, please get in touch with Shelly asap for more information and to book your slot!



  • ACT Awareness Counter Terrorism
  • Fire Safety Awareness
  • Food Hygiene (Levels 2 and 3)
  • Social Media (Getting to Grips with Facebook, Instagram and Twitter)
  • Social Media (Advanced Facebook, Instagram and Twitter)
  • Visual Merchandising

We have many more training opportunities available to our BID members, details of which can be found on the attached Training Needs Analysis form.



We are currently putting together a list of defibrillators within Worcester city centre.
If you are a business with a defibrillator, please do get in touch and we’ll ensure that your details are added!



Join CityNet!

This past year we’ve welcomed several new members to the CityNet scheme and introduced several different services. With 15 new businesses joining the scheme, the introduction of Best Bar None and our DISC website and mobile app, the CityNet community has grown from strength to strength and now includes over 150 members.

Ranging from chains to independents, from bars to retailers, restaurants and tourist attractions, the diverse nature of CityNet covers every sector. Supported by the CityNet team, the Police and CCTV suites, these businesses all work together to reduce crime and keep our city centre safe.

Our newest members to join DISC and the shared-radio system are Ye Olde Talbot, Mountain Warehouse and New England Country Store who have all joined in the last month, building on both our day and night-time economies to create a stronger network of individuals working to reduce crime and disorder.

On top of this, 10 alcohol-licensed premises have become Best Bar None accredited to ensure that their policies and procedures are in check, their staff are trained and that their premises are fit to keep their customers safe. With a few more businesses set to take part in this year’s scheme, Worcester’s Best Bar None community is always growing!

Although CityNet’s website and mobile app was only introduced in 2019, it now has 158 members from across the day and night-time economies and displays 157 offenders on the website. 223 incidents reports have been processed, 80 public realm reports have been received and members have logged in 4,415 times in total so far.

Building on intelligence, this app has allowed members to identify and warn each other of local offenders and with the busy Christmas period in full swing this service will undoubtedly come crucial throughout December.

CityNet’s radio system, Best Bar None scheme and DISC app are continuously strengthening and we can’t wait to welcome new members throughout December and next year!

To enquire about CityNet, please contact James on or 01905731612.