Your Business Safety & Security

Your Safer City

Business Safety & Security

How we keep Worcester safe

Worcester BID works hard to ensure that there is a welcoming presence for Worcester’s residents and visitors in the city centre, and to combat anti-social behaviour, theft, and other incidents of crime throughout the day and night. We have several projects to help us achieve what our businesses wanted us to deliver and are continuing to build on these.

What is Worcester CityNet?

Worcester CityNet is Worcester BID’s Business Crime Reduction Partnership and includes members from across the day and night-time economies. It is an intelligence led approach to managing city centre crime issues, by targeting and focusing efforts on the most persistent offenders. Adopting a professional approach to combating retail, business, and city centre crime within Worcester.

To deliver a local strategy to reduce city centre crime and the fear of crime. Helping businesses to trade successfully in a safe and secure environment.

To improve information sharing between the partnership and other crime reduction agencies.

To establish good practice for the collation, evaluation, analysis and dissemination of crime data locally, regionally and nationally.

To establish a strategy for identifying and sharing key performance indicators and management information.

To examine opportunities to link the group to edge of town secondary shopping areas.

To establish a local funding strategy to ensure long-term sustainability.


Register your business to join our Safer City groups

Worcester BID members are also represented in several different groups and forums and CityNet works with several different partners including the Police, local authorities, Street Pastors. If are interested in signing up for a CityNet Radio or require further information, please register your details.

Application formTerms & Conditions

DISC Website & Mobile App

Worcester CityNet members have access to an exclusive website and mobile app which allows them to report incidents of crime to us and, browse prolific offenders, report on the public realm, receive news and alerts and instant message one another.

DISC provides members with intelligence on potential offenders, allowing for communication amongst members, and gives warnings of criminal activity. If you have a CityNet Radio and interested in signing up to Disc or require further information, please register your details.

Register for Disc

City Support

Your City

Public Realm

City Support and Contacts

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Worcester Cares: Helping People Off the Street

If you visit, live or work in Worcester City, you will sometimes see people on the street. Some sleeping rough, in shop doorways or along the river, some are drinking excessively in the City centre, and others are begging – occasionally aggressively. Each needs help, whether they belong to only one or all three of these groups.

Our city does not want to demonise people on the street for the situation the find themselves in. Now charities and services from across the City have come together to help people you see on the street.

We know many who live and work in Worcester City, as well as many tourists and visitors, are compassionate people who want to help but are not sure how to. Worcester Cares is a united umbrella approach, which helps all the charities, and support services coordinate their work.

Experiencing problems?

Worcester Cares FAQ’s

Report and guidance for Flyposting & Graffiti

Direct Debit Fundraising / chugging

noise nuisance, on street sales without street trade licence, charity collections without appropriate licence

City Stats

Worcester City Footfall Counter

View the most up-to-date footfall counters for the city. Use historic data to help you plan staffing and business needs.


In November


In December


In January


In February

City Stats

Vacant Unit Reports

View Worcester city’s latest 2021 vacant unit reports here.

Are you a landlord? Looking for support for making use out of empty space and encouraging new investment?

Register your interest

January 2021


April 2021


July 2021


October 2021


Training Courses

Training Courses

Over the past 12 months the demand for ecommerce skills has been key to survival. Worcester BID is funding a series of free training courses for employees of BID businesses to undertake.


4 weeks4 sessions
  • Twitter
  • Facebook
  • Instagram
  • LinkedIn


4 weeks4 sessions
  • SEO
  • Google garage
  • Google analytics
  • Raising profile


4 weeks4 sessions
  • How to write an engaging press release
  • Getting the attention of the local press
  • Different types of media
  • Styles of content


4 weeks4 sessions
  • Setting up a profile
  • Adding events / offers
  • Raising your business profile


4 weeks4 sessions
  • How to start
  • Engaging content
  • Target audiences


4 weeks4 sessions
  • Mailchimp creating campaigns
  • Managing audience
  • Creating engaging content


4 weeks4 sessions
  • Safer Business Workshops are free training sessions for Worcester BID and CityNet members. The workshops are perfect for businesses from both the day and night-time economies and will give attendees the confidence and tools to effectively handle potential situations. Topics covered can include radio operation, loss prevention, managing conflict, and operating DISC.


4 weeks4 sessions
  • Shop window displays
  • Indoor display
  • Floor layouts
  • Customer Journey


4 weeks4 sessions

My business

“Through collaborations with local partners and city stakeholders, we will continue to work to bring in fresh ideas, opportunities to enable us to continue to adapt and grow. Building loyalty amongst those who live, work or regularly visit Worcester to support our city to thrive.”

Promote your business

Ways to help promote your business with Worcester BID

We want to show off the faces behind Worcester businesses (yours!) to the public! If you would like us to create a post on our Social Media about you, click the button below and fill out the email and simply hit send!


Do you have a good news story to share?

Share your story

Do you have a position to fill? Reach more people and let us promote your job vacancy across all of our channels.

Share Vacancy

Worcester BID have negotiated subsidised advertising for campaigns throughout the year. Submit your interest in the campaigns below.

Love Local (April) • Independents Retailers Month (July) • Love Local (Sept) • Christmas Supplements Gift Guides (Nov) • Small Business Saturday (Dec)

Register interest

Below are the media packs for local advertising:

Would you like to enhance your online presence and increase your visibility by having your own business page on the Visit Worcester Website?

If you are interested, then please click on the tab below to register your details.

Register for directory

Send us your offers and discounts available for city centre employees, students or shoppers.

Submit offer

Your Business Support



my business

Register your business to be mystery shopped by local city employees and residents commissioned by Worcester BID to provide confidential research and support for your business to develop and grow.

Sign Up
Business Networks

Join the business network / forums to help shape our city

Support our city to raise the profile and help guide the recovery of our city centre and businesses. Register for groups you would be interested in connecting and developing partnerships with.

Register for groups


Worcester City Wholesales Directory

Supporting local has never been more important within our community including our business community. Worcester BID are facilitating a platform for your business wholesale details to be showcased to support hotels, restaurants, coffee shops sourcing local produce and retaining our spend within the local economy.

Register for Wholesale Directory

Event Directory

Event Partners Directory

Register your contact details to be shared and accessed by business community to be part of new exciting collaborations with other fellow city partners.

Register for Event Directory

Business Visit

Business Visits & Support

Book your visit with your Worcester BID team to access support and guidance.


Highways & Travel Support

Keep informed about highways in Worcestershire or report a highway or traffic incident. If your report relates to an immediate public safety issue, please contact the police.

Up-to-date informationReport an incidentFollow live twitter feed


Not a BID member? How can you get involved and access business support?

Whilst businesses under the threshold receive the halo benefits of the BID place marketing and improvement projects, Worcester BID also offers a voluntary BID Membership for businesses who are not levy payers but wish to be featured in our promotional work or to get involved in our projects.

If you are interested in becoming a voluntary member please to register your details.

Become a member