Broad Street is Open4Business

The last year has been a challenging year for us all personally and professionally. It is great to see our city back open for business. The simple pleasures of being able to pop back into your favourite store, look and touch the products that you want or desire instead of scrolling through a device hoping it will be as good as it looks when it finally arrives.

The team at Worcester BID have been out and about speaking with the owners and managers of some of Broad Streets thriving businesses. During lockdown parents around Worcestershire relied on the team at Toys & Games of Worcester to ensure their children were kept entertained and put smiles on families faces during the hardest of time.

The team at Toys and Games of Worcester said ‘We are very much part of the Worcester community having lived, schooled and worked in the city for decades. We love the city. We have had a shop in Worcester for 25 years and enjoy it now as much as we did when we started. We have masses of stock. Lego, Pokemon, Tamiya, Airfix, Brio, Playmobil, Silvanian Families, toy cars, fidget toys, board games, card games, summer toys, plush toys.’

‘We are situated on Broad Street and open every day, it’s a great location a main entry point to the city and close enough to the centre that people can come wherever they are. Come and see us and meet the team. Vicky, Sue, Sophie, Annie & Tim’

Throughout the lockdowns and the restrictions, the one thing we all had was reconnecting with nature going on walks enjoying the small luxuries of fresh air. This is a habit that remains making time for you, enjoying exploring new areas of the city and county through going on bike ride and long walks by the river. Where better to visit and to make sure you a kitted out then Rohan.

We spoke with the team a Rohan to find out more about the history of the store and their time in Broad Street ‘In 1972 Rohan was founded in Skipton, North Yorkshire, UK and have been making world class technical clothing for over forty-five years. The first shop was opened in Long Preston, North Yorkshire, UK in 1983. An interesting fact is that Rohan jackets were used on the first ever ascent of Everest without oxygen’

‘Skip a few decades and Rohan Worcester opened in May 2010, now just over 11 years ago with 6 members of staff who all pride themselves on their knowledge of the technical aspects of the garments and all wear the brand both for and outside of work.’

‘Visiting us in-store allows you to see, touch and feel Rohan garments with knowledgeable staff available to discuss what you need from a garment or outfit prior to trying on for fit and comfort.’

‘Rohan Worcester, is a Grade 2 listed building, situated in Broad Street, likely a house and shop 200 years ago. According to English heritage records, the facade of the building is constructed from stucco over brick and dates back to around 1820. This location was selected due to its proximity to the high street with good footfall through both Crowngate centres and local streets. Broad Street has a great atmosphere and a wide selection neighbouring shops attract many visitors.’

Broad Street has so much to offer make sure you visit these amazing businesses and reconnect with Worcester.


Helping Hands Home Care have been providing bespoke visiting and live-in care services for over 30 years, specialising in live-in, domiciliary and dementia care at home. As a values-driven business with family values, Helping Hands have worked tirelessly over the past 30 years to develop a flexible care service that places its customers at its heart. This is achieved through directly employing all of its care staff and training and developing its carers to deliver person-centred care in a dignified and respectful way. Helping Hands is fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).

Helping Hands Worcester and Malvern is in a prime location in the centre of Worcester. It is convenient spot for members of the public to come in and enquire about home care and what we can do for our local community. We take great pride in being a part of the main centre of Worcester and we are always available to provide sufficient care. 

Photo’s feature: New England Country Store, Connect 2 Vapes, His & Hers Hair, Helping Hands, Knowles Travelgoods, Rohan, Toys & Games of Worcester


Graduation offers in the city!

Congratulations Class of 2020!

Graduation is finally happening from the week beginning 21st June and we couldn't be happier for you to experience this important moment in your life as you put your education behind you! As it's such a big day, you, or someone you know, may have a lot of questions about the day, so click here to see some FAQs the University of Worcester are asked that should help you out.

Whether your ceremony is in the morning or the afternoon, you're going to want to have a grand day out and celebrate in style, ensuring you, your classmates and guests have a good time in the city! You might choose to explore Worcester by taking some walks along the riverside, down by Diglis and Sidbury and through some of the city's historic streets! You might even choose to visit some of the exclusive exhibitions in the city's museums that won't be around for long, like the Titanic exhibition in the Worcester City Art Gallery and Museum or the Botanical Treasures in the Museum of Royal Worcester (who have a discounted student tickets!). 


Celebrate in Style

One thing we know you'll definitely want to do while you're in town is eat! By now, you'll be aware of some of the city's best spots to dine out, however what you might not know of yet is some of the set menus being offered to help you save a bit more! Click through to book a table for:

If you instead want to help support local restaurants, there's a huge array of restaurants you can book into for lunch and dinner! Why not eat at:

- Anatolian Palace: Mediterranean and Turkish cuisine on Chapel Walk.
- Benedictos: an authentic Italian restaurant 
under the shadow of the Cathedral on Sidbury.
- Bolero Bar and Kitchen: offering high quality casual dining and an unrivalled choice of drinks on Foregate Street.
- Burger Shop/Maneki Ramen: a choice of burgers or ramen under The Arches.
- Centenary Lounge: The Cross' nostalgic Art Deco-inspired setting that recaptures all the glamour and style of the 1930s railways.
- Chesters: Mexican cuisine in an atmospheric cellar space, plus a bright upstairs bar on New Street.
- Friar Street Kitchen: traditional British food made from local ingredients on the stunning Friar Street.
- Fuego: a rustic-modern dining room & bar serving upscale British cuisine sourced from local producers on Foregate Street.
- Globe Modern Bistro: another Friar Street gem, this independent is a family owned bar and dining room.
- The Old Rectifying House: a stylish venue with a modern fine-dining menu and an easy-going bar, plus a terrace garden on North Parade.
- The Olive Branch: homemade, market-fresh Mediterranean food on Church Street.
- Ounce Bar and Kitchen: a contemporary pub renovation on Foregate Street with a British menu and small terraced beer garden.

Go On Treat Yourself!

You really have earned a treat for yourself! While you're in town, you might as well make the most of student discounts as we at the Worcester BID have collected a huge array of offers for you!

Simply provide a valid student card (check if there are any extra requirements and T&C's) and you can take advantage of all these offers!

Meet Your City Neighbours - David Edmunds

Worcester BID want to introduce our High Street Heroes, the people from our local city centre - community. David Edmunds who is the Festivals Director at Severn Arts and the dynamic driving force behind the festivals programme for The Arches Worcester Project

Favourite day out in the city?
My favourite day out in the city would have to include some of the varied independent businesses. There are so many great places to eat and drink. You could start with breakfast at Waylands Yard, lunch at Be the Change, don’t skip an afternoon pick me up with a coffee at Method and if you are staying in the city in the evening drinks at Tonic.

Best thing about working in Worcester?
The best thing about working in Worcester is the civic pride. People are keen for things to happen, which is great when you are bringing a new cultural festivals programme to a city. The partners and organisations we are working with show such strong support for what we are doing as well.

What is your proudest achievement?
My proudest achievement would have to be Light Night in January 2020 and the way the people of the city embraced it.  It really set the tone for the festivals programme. We had a bit of a break from our normal programming over the pandemic but we are very much looking forward to bringing our events back into the city centre.

Favourite city landmark?
I can’t really highlight just one city landmark that is my favourite. I’m a big fan of the architecture of Worcester in general. There are just so many different canvases to play with and on. I remember being at the top of Crowngate car park and looking at the 360 panoramic view of the city. From there you can see the river, The Hive, older parts of city and the Cathedral

What do you do to relax within the city?
My favourite way to relax is running and Worcester has some great running routes: along the river, around Pitchcroft out towards Diglis and more.

What is Worcester’s best kept secret?
Worcester’s best kept secret has to be the unusual hidden spaces you find in the city.  We have happened upon some really distinctive unique surprising spaces, from alleyways and courtyards through to the vaults under Asda carpark and the crypt under the cathedral.

What’s the best part of your role?
The best part of my role is definitely bringing amazing world-class creativity from around the world to our audiences in Worcester and being able to provide opportunities for new graduates to receive their first commissions alongside this. There is a new cultural landscape being built for the city alongside the development of The Arches and its an exciting time to be part of that right now.

A recommendation now the City is reopening?
I think there is an exciting summer ahead, Worcester’s Big Parade is happening, and of course our own summer plans. I’m looking forward to bringing that colour back to the city.

Student Discounts in the city!

We're thrilled to be able to offer students in Worcester a huge array of discounts in the city centre! Simply provide a valid student card (check if there are any extra requirements below and follow the links to see any extra T&C's) and you can take advantage of all these offers:

Food and Drink:
- Ask Italian (Cathedral Square): Enjoy 40% off food on Mondays and Tuesdays or 25% off food on Wednesdays, Thursdays and Sundays (NUS Extra & UNiDAYS only).
- Centenary Lounge (The Cross): Get a free hot drink with every order placed via Click and Collect.
- Greggs (High Street & The Shambles): on purchase of a full Sandwich Deal (see in store for details), you will be entitled to receive one of the following free of charge: One free Sausage Roll OR One Vegan Sausage Roll OR One Cheese & Onion Bake OR One sweet treat (in selected stores only).
Hotel Chocolat (High Street): Get a 5% discount on all full priced items, including the café (NUS Extra only).
- McDonalds (Angel Street): Get a free Cheeseburger, Mayo Chicken or McFlurry Original when you buy any Extra Value or Wrap Meal and show your valid student or Student Beans ID.
- Pizza Express (Cathedral Square): Enjoy 30% off food and drink every Sunday to Thursday.
- Yo Sushi (High Street): Get 20% off the food bill through UNiDAYS.
- Zizzi (High Street): Have 30% off on Mondays and Tuesdays and 25% off on Wednesdays, Thursdays and Sundays (NUS Extra only).

- Accessorize (High Street): Get 10% off full price items.
- Anja Potze (Friar Street): Free jewellery cleaning service on Tuesdays through Fridays.
- Ann Summers (High Street): Get 10% off full price items (NUS Extra & UNiDAYS only).
- FatFace (High Street): Enjoy 10% off national offers all year round (NUS Extra only).
- Fuel (Reindeer Court): Enjoy a 10% discount.
- Jack Wills (High Street): Register for a 10% off code.
- JD Sports (The Shambles): Register with UNiDAYS for a 20% discount.
- Jingo (Pump Street): 10% off full price all year round.
- Moss Bros (High Street): Get 15% off through UNiDAYS.
- Mountain Warehouse (Broad Street): Enjoy 10% off all items.
- New Look (Crowngate Shopping Centre, Friary Walk): 10% off full price items (NUS Extra only).
- Rohan (Broad Street): Enjoy 10% off all full price items.
- Sports Direct (St Martins Quarter): Register for a 10% discount.

Health & Wellbeing:
- Boots (High Street): Enjoy 10% off online and instore with an
advantage card.
- Camo Hair (Reindeer Court): Enjoy a discounted price on haircuts.
- Goodlife Barbers (Corn Market): Enjoy a student discount on Mondays to Wednesdays.
- House of Haby (The Gallery, The Shambles): Enjoy a 10% discount.
- The Hive (The Butts): Enjoy a 10% discount on offers through partners.

- The Kiln (Copenhagen Street): Enjoy a student/graduate discount (50% discount for 6 months).
- Natwest (The Cross): Make the most of a National Express young person's coach card, interest free overdraft up to £2000 and 24hr telephone & online banking.
- Pack It In-Zero Waste Living (The Gallery, The Shambles): Enjoy 10% off at all times.

- Paperchase (High Street): Enjoy 10% student discount all year round and up to 20% during fresher's week and various points in the year (enquire within).
- Rymans (Friary Walk): Enjoy 10% off in store by showing your ID.

- Simply Beautiful (St Swithins Street): Get a 10% discount on all products and services on Tuesdays through Fridays.
- Superdrug (Friary Walk, Crowngate & St Swithin's Street): Get a Health & Beauty card show Student ID for a 10% discount.

*Superdrug’s Online Doctor is also providing a 10% discount for students on all products and services with the code: STUDENT10
- Waterstones (The Shambles): Get 5% off every transaction through Plus Student.

- Museum of Royal Worcester (Severn Street): Enjoy a discounted entry price of £5.50.
- Worcester Live: When eligible, discounts apply to students (enquire within).
- Worcester Tourist Information Centre (High Street): Make the most of a 10% offer on all gifts.

- arrangeMYescape (Mealcheapan Street): Book a holiday with arrangeMYescape and be offered one of the following complimentary:
1. Free Airport lounge,
2. Free Airport car parking,
3. £100 on an Escape travel card for family bookings,
4. Free in resort excursion. (T&C's apply, enquire within).
- Travelodge (Cathedral Square): Enjoy a 5% discount through Student Beans.

- Worcester Whitehouse Hotel (Foregate Street): Take advantage of:
1. Stay Local, Book bed and breakfast direct with the hotel and receive 15% discount on the published rate upon proof of Worcestershire address. Enjoy full use of Leisure Club and complimentary car parking,
2. 15% off accommodation,
3. 20% off an annual membership (non-refundable),
4. 15% off wedding bookings for 2021 & 2022 subject to availability. (T&C's apply, enquire within).

Take a look at NUS / TOTUM and UNiDAYS, alongside other ways to look out for student discounts like Student Beans and

Meet Your City Neighbours - Janine Downes

Worcester BID want to introduce our High Street Heroes, the people from our local city centre - community. Janine Downes is Service Development and Engagement Manager for Worcestershire Libraries including The Hive. She is also the driving force behind the city’s Business and IP Centre, supporting pre and early start businesses to set up and thrive.


Favourite day out in the city? – A swim in the morning at Fitness for Less, a walk along the river taking in the Cathedral, a meander down Mealcheapen Street (Charity Alley) to pick up a few bargains, a coffee or a pint (depending on time of day) and food outside somewhere.

Best thing about working in Worcester? – Working next door to the Paul Pry for the friendliest welcome, best beer and tastiest food after work!

What is your proudest achievement? – I love working in libraries. Every time we inspire a child to read, help someone to use Zoom for the first time, help them to strengthen their business – that’s when I’m most proud. Lucky for me that happens every day!

Favourite city landmark? – Well it would be wrong not to say The Hive 😊 But really – I love that it overlooks the river and the Malvern Hills, and the design just inspires me every day.

What do you do to relax within the city? - I love always being able to find a lunchtime spot with a view, whether that’s down by the river, on Cathedral Plaza or when it’s raining from the windows of The Hive.

What is Worcester’s best kept secret? - Well, it’s not really a secret, but I love the café space in the Museum and Art Gallery, a secret if you haven’t found it yet I suppose. Oh – also Level 4 at The Hive. A peaceful, light and open haven for working.

What’s the best part of your role? – The people I work with and meet. The library and Business & IP Centre team, the customers, the partners we work with.

A recommendation now the City is reopening – Wander down the old streets: Copenhagen St, Fish St and Friar St to find great independents, atmosphere and quality food and drink!

Safer Streets Worcester consultation 17th - 31st May

The UK government recently announced a large fund aiming to improve the safety of public spaces of concern to women and girls.
The money can be used to fund a range of interventions, such as CCTV cameras, improved street lighting, educational programs, transport, neighbourhood watch schemes, and close working with night-time economy establishments.
West Mercia Police, Worcester City Council, Worcester Business Improvement District, Worcestershire Regulatory Services and the University of Worcester are considering making a bid for the fund and want to hear the views of women and girls living and working in Worcester that would complement schemes such as Street Pastors, Ask Angela, City centre radio communication system, Safe Place and Taxi Licensing.
We want to know about any local places that make you feel unsafe, as well as any suggestions you might have on how to make women and girls feel safer and reduce the risk of them becoming victims of crime.
This consultation will run from 17 May – 31 May 2021 and we will know if we have been successful in a bid by August this year.
Please take 5 minutes to complete our short survey.
The survey is now hosted on SurveyMonkey and can be found here:

Meet Your City Neighbours - Rachael Mitchell

Worcester BID want to introduce our High Street Heroes, the people from our local city centre community. This week, meet Rachael Mitchell, who is the General Manager of Worcester Whitehouse Hotel and a dynamic driving force behind the city’s hotel and leisure industry.


Favourite day out in the city?
A visit to the independent shops for which Worcester is renown, including The Shambles'
Pack It In.

Best thing about working in Worcester?
There is so much on the doorstep to suit everyone and the people of Worcester I encounter are so friendly!

What is your proudest achievement?
I am most proud of my ability to always remain positive no-matter what life has decided to test me with.

Favourite city landmark?
Worcester Cathedral will always be a favourite of mine for obvious reasons but a special mention should also go to The Guild Hall.

What do you do to relax within the city?
I love to sit on a bench by the River Severn, watching the swans and the world go by to recharge my batteries.

What is Worcester’s best kept secret?
Not many people know about the spectacular views you can see from
Fort Royal Park, especially at sunset and sunrise!

What’s the best part of your role?
The best part of my role is easily bringing people from near and far into Worcester for both business and pleasure so they can enjoy all this great city has to offer.

A recommendation now the City is reopening:
Not sure if my 1st option is appropriate so have provided 2!

Option 1 – A walk from Foregate to the river via the Arches, stopping off for lunch at the Burger Shop, a trip to the Porcelain Museum and Cathedral, with a drink in The Swan, a browse in the independent shops with an aperitif at Browns, dinner at Centenary Lounge followed by a night cap in Hop Lords finishing off in TripelB.
(You see? It makes me sound as though all I do is eat & drink!!)

Option 2 – Worcester benefits from great branded shops which are well worth a visit, however if you’re looking for something different, the independents offer a unique shopping encounter with an array of items not found elsewhere. Break up your shopping trip by visiting some of the privately owned bars, cafes, pubs and restaurants which all offer a great drinking and dining experience difficult to find elsewhere.

Vacancy: Have E-Commerce Retail Experience? St Richard's Hospice may be interested...

"We are looking for a Governor with commercial experience to join our Council and to become the Chair of our Trading Company, which is a major fundraising arm of the Hospice. Our Trading Company is responsible for developing a creative and innovative retail strategy to ensure sustainable income from our 18 shops located across Worcestershire.

"The role is voluntary (with reasonable expenses reimbursed) and will require a commitment to prepare for and attend Council and Trading meetings, which are currently held remotely.

"You will be able to demonstrate a successful business career, evidencing a capability for strong leadership, and ideally have experience as a non-executive director and as chair. Previous involvement in the charitable sector would be useful.

"You will be passionate about supporting St Richard’s to further develop our Trading Company and, in particular, our online income generation. You will also have excellent inter-personal and communication skills, both to act as an ambassador for St Richard’s within our community and to support, and encourage, our commercial team and the many volunteers who work in our shops and warehouse.

"We are a Council of Governors that prides itself on its diversity of thought and wide experience, to which we are hoping you could add; we thus encourage interest and applications from all sections of society.

"Your role as a Governor will enable you to become a real part of St Richard’s Hospice and, as Chair of the Trading Company, you will play an important role in furthering the future of this integral funding arm for the Hospice.

"If you can share our passion for providing extraordinary care for our patients, and are interested in finding out more about this exciting role, we shall be delighted to hear from you."


The role vacancy is now live on the website

Meet Your City Centre Neighbours - Sarah-Jane Morgan


Worcester BID want to introduce our High Street Heroes, the people from our local city centre - community. Who better to kick this feature off than, Sarah-Jane Morgan who is Chief Executive of Worcester Live and the dynamic driving force behind the city’s theatrical and performing arts.

Favourite day out in the city

It has to be a day shopping with my three daughters! We love the city so much, we are so lucky to have such an amazing mix of enchanting independent shops to compliment the high street retailers, it makes a day shopping really varied and different to other cities.

Best thing about working in Worcester

Whenever I have to nip between one of our venues, I often see someone I know from another business to say hi to, everyone is so friendly and supportive of each other, it really is a great city to work in knowing that we are all in this together, there for each other and happy to help boost each other when things get challenging. It’s so important to work together, we may work in different industries but we all face the same challenges and working together definitely helps us succeed.

What is your proudest achievement

Ensuring the sustainability of Worcester Live over the last 12 months has to rank pretty high on that list! I’ve been in this role for 23 months now and to have led the organisation through what has been an undeniably extraordinary time and to have come through with two venues intact, refreshed, rejuvenated and ready to once again welcome back our patrons for theatre and live entertainment, is a great achievement, I am very proud of what our team is achieving together.   

Favourite city landmark

It has to be the Commandery, we produce outdoor theatre there very year and it is just the most beautiful historic setting to be able to present live theatre for the city. I was so disappointed to have to cancel last year’s production due to Covid, but we will be back this year from the 30th June to the 11th July - we are very excited about this year’s production and really looking forward to working with the incredible team there again.

What do you do to relax within the city

We are really lucky to be located right by Worcester Racecourse at the Swan Theatre, we have a fabulous view of the course from our bar balcony. But actually going to the races for the atmosphere is simply fantastic and definitely a great way to relax!

What is Worcester’s best kept secret

I don’t think they are secrets anymore, but I (and all the team at Worcester Live) love all the independent cafes and restaurants, there are so many fabulous ones in Worcester, we are definitely spoilt for choice! We have been running a feature on our Instagram page, WL recommends recently, so far:
Commandery Coffee,
Burger Shop Worcs,
Guilt Trip Coffee/Doughnuts,
Waylands Yard,
Yum Sweet Treats,
The Steamhouse,
Francini Café,
Steam Coffee
You may see a theme running here! I also love a trip to
Mr Simms sweetshop for those special sweetie and chocolate presents and I am a fan of Goodroots, I love the space at the Royal Porcelain Works, on a sunny day The Courtyard feels as though you are on Mediterranean holiday, we need more of that feeling in our lives right now!

What’s the best part of your role 

I adore standing at the back of the auditorium at the Swan Theatre or Huntingdon Hall and watching a show in full swing, the audience loving each and every moment of what is unfolding around them and knowing that I am fundamental in making that happen, it’s pure intoxicating magic.

A recommendation now the City is reopening

I recommend joining our mailing list and taking a look at the events coming up in the next few months. Worcester Live, The Swan Theatre and Huntingdon Hall are evolving and there are some really exciting changes ahead. If you haven’t been to our venues or haven’t been for a long time, then take a look, come and visit us and see a show - we have such a lot to offer the city of Worcester!

A big change for the High Street!

Worcester artisan food hall and farmers market to follow HoH Food Hall, Hull launch

The former Debenhams site in Worcester is set to undergo a major 9 month transformation, which has started this week.

Window installations give a taste of what’s to come at the site and once finished it’s planned to house a vibrant, artisanal food hall as well as a community led farmers' market.

Debenhams permanently closed its doors earlier this year, and the RoK Ops team behind the development were excited at the chance to create a new offering combining dining, organic grocery, retail food, music and culture.

With the team’s development in Hull, Yorkshire set to open in summer 2021, the Rok Ops team are keen to start the Worcester transformation.

The community-driven concept supports local producers, growers, makers and bakers, and has been curated by food and beverage expert Des McDonald of the RoK Ops team to deliver a dynamic and unique food driven experience direct to the high street.

With extensive experience in F&B and more than 35 years in hospitality, including an impressive track record of developing, opening and operating over 150 restaurants, bars, cafes and coffee shops, Des will ensure consistent quality and innovation as the project progresses.

He has the distinction of having opened one of the original Ivy restaurants, Soho House and the world-famous Annabel’s nightclub, and has an impressive portfolio of restaurants across America, Europe and the Middle East, including Selfridges and Eataly.

Speaking of the upcoming developments, Des commented:

“We’re looking forward to working with the local community to transform this historical city centre building into something completely new. We’ll be looking to work with local partners at every stage of the regeneration and there will be a real focus on independents.

Eann Ramsey-Smith, Project Manager, ROK Opps added:

“The High Street is undergoing major changes, with the Covid-19 pandemic accelerating huge shifts in the way people shop. The food hall platform offers local producers the ability to plug and play, creating a diverse offer at each location, where our focus is on the local supply chain, local labour, zero waste, local partnerships and the ability to create a vibrant community in our buildings.

We’re developing a unique concept of Artisan Food Halls, which focus on visual production. Combining food retail, hospitality and culture, all of our food halls will be independent and completely unique; we don't have a cookie-cutter approach.”

Jeremy Seymour, JS LAND & CAPITAL (GLOBAL) LTD (agent on behalf of the landlord) commented:

“Our collaborative approach is at the heart of everything we do. The partnership between landlord, tenant, operators and the local community is the bedrock of everything we are determined to achieve.”

Press contact:
Beth Gray | PR Manager | | 07715 668030
For more information about the development visit: