Worcester stands with Ukraine & Downloadable Poster for your window
In Worcester, we have seen the Guildhall lit up in the Ukrainian yellow and blue and a Ukrainian flag flying at Worcester Cathedral. Shopfronts, such as Peplow Jewellers (find them @peplowjewellers on Facebook), have started displaying their solidarity with Ukraine by decorating their window displays. The fabulous Piston Distillery (@pistondistillery) has even been painting their vodka bottles with the flag, with all profits from painted bottles sold going straight to Unicef Ukraine. You can find their shop in the bio of their Facebook page.
If you would like to show your support for Ukraine you can download our A4 window sign HERE.
Printed copies will be available shortly. If you would like a printed copy for your businesses window, please message us and we will add you to our distribution list to bring printed posters to you.
We would love to see what you or your business has been doing to support Ukraine. Tag Worcester BID (@WorcesterBID on Facebook) in your photos (@makeitworc on Instagram) to be shared.
NEW April and May Tuesday Training courses are now available for booking
Are you a BID Business? Join Worcester BID for Tuesday Training and let’s make Worcester safer together.
Tuesday Training is a 2022 initiative aiming to bring useful and free training courses to Worcester BID members. We want Worcester to feel safe for everyone in both the day and night. We believe it is imperative that health-based training is offered to create a safer community, a safer city and to make your staff feel trained and ready.
We will be running training throughout 2022 for you and your staff to utilise. You may now sign up to the new following free training programmes for April/May:
- [AED] Defibrillator Training
- First Aid
- Food Hygiene (Please register interest - dates to be released soon)
- Conflict Management Training and Physical Intervention
- Health and Safety With Risk Assessment
To find out more about how we can support your BID business press here to open the interactive .pdf and explore what we have on offer and what each course entails. Dates and times for each course may also be found in the document attached.
To book, please forward your chosen courses and dates to gloria.hawthorn@worcesterbid.com.
FREE Digital Marketing Training - Book Now!
Join Worcester BID and the Worcester City Council for FREE digital marketing training for all businesses
As part of the Welcome Back funding to support the recovery of the High Street and to future proof our businesses Worcester BID and Worcester City Council are pleased to announce a series of digital marketing training. Supporting businesses to develop skills, strengthen SEO, raise awareness and engage with larger audiences.
Training is available to any business member within the City Council district. This training is open to all businesses as part of the Welcome Back Fund.
What courses are available to your business?
All training will run 9.30 AM - 12.30 PM (variations may occur depending on the course taken).
7th March - Social media that works for you / 1-2 hours
Social media, the importance and how to make it work for you. Creating content, building communities and making a plan.
8th March - Benchmarking your analysis / 1-2 hours
Why analytics are important, how to analyse them and why you need to understand your importance to improve your overall profile.
14th March - Digital advertising made easy. / 1-2 hours
Pay per click advertising, display advertising, social media advertising and paying to reach new audiences.
15th March - Creating a digital strategy / 2-3 hours
Digital marketing strategy involves an assessment of specific goals that are achievable through online channels, we will use the time to create one for your business.
21st March - Content planning and scheduling / 1-2 hours
How to plan your content, create calendars, using local events to your advantage and prepare for it.
22nd March - SEO and why websites work / 2-3 hours
Getting started with on-page SEO, application of technical SEO, keyword research and using Google business listing to be seen more.
28th March - How to rank for the web and secrets of growth / 1-2 hours
How to write for the web, understanding landing pages, keyword application and the power of blogging, beating Google.. or at least getting close.
29th March - SEO strategies made easy / 1-2 hours
SEO strategy is a detailed plan to improve a website's search engine rankings in order to capture more organic traffic, we will use the course time to create one.
4th April - Practical Marketing / 1-2 hours
Marketing strategies, trending techniques, measuring success and applying immediate marketing actions.
5th April - Everything web and your digital storefront / 2-3 hours
SEO content strategies, how to improve your digital storefront, optimisation for small businesses and creating a stronger website.
11th April - Digital marketing and PR let's break it down / 2-3 hours
Raising your overall PR perspective, utilising local channels, local events and utilising the community to raise your profile.
12th April - Tik Tok, new audiences and you / 1-2 hours
Why TikTok is one of the most powerful social media platforms, how to utilise it and what the next steps are to reach new audiences.
18th April - Top-ups and deeper learning based on what people found difficult / 1-2 hours
We will use this time for extra learning, anything that course attendees struggled with or want more detail.
19th April - Wrap up questions and how to manage it / 1-2 hours
Within this course we will wrap up the entire course, what has been learnt and follow up questions and getting ready to keep growing your business.
To book onto any of the course options available please email our Business Administrator, Alice Ingleby-Faulkner, at: Alice.Ingleby-Faulkner@worcesterbid.com with the course dates, titles and times you would like to register for.
WORCESTER Business Improvement District (BID) has announced Sam McCarthy as their new Chief Executive
Sam McCarthy, Worcester BIDs newly appointed Chief Executive
Sam joined the team in 2015 and has since worked on managing key partnerships and
has actively developed brand awareness within the city. Sam has a strong background
in business support and engagement and will strive to build awareness and improve
business within the commercial area of Worcester in her new position of Chief
Executive at the Worcester BID.
Notably, Sam has managed the BID through a difficult Covid period and has achieved a plethora of triumphs that have benefited Worcester’s business district. Such achievements include securing funding through the Worcestershire LEP to set up peer to peer networks and the development of a key partnership with Worcester’s Big
Parade, acting to connect the community and businesses, building customer confidence and to reconnect with the city. Further engagement with the local community has been undertaken to support local businesses through shop local campaigns and the recent development of the brand Make it Worc, which has improved B2B relationships in the BID area. Sam has also overseen the installation of infrastructure within two of Worcester’s most iconic heritage streets to permanently enhance and create a vibrant space.
Sam said: “I am thrilled to be appointed Chief Executive at such a pivotal time to support the recovery of our High Street. We recognise the need to be creative and ambitious by exploring ideas to activate space and utilise our outdoor areas more effectively creating a continental dining experience. Also, with a key focus on the night-time economy, Worcester BID will be leading on delivering Purple Flag status to the city as well working with our licensed venues to achieve Best Bar None standards.”
Mark Hughes, Worcester BID Chairman, said: “The board of directors is delighted to welcome Sam to the role of Chief Executive. Sam has a genuine understanding of the complexities of operating a BID and we are confident in her ability to lead the team over this critical post Covid time.”
We are hiring!
We are hiring! An exciting opportunity to join Worcester BID as a Business Engagement & Marketing Executive has arisen.
As the Business Engagement & Marketing Executive at Worcester BID you will be responsible for delivering high profile, targeted and proactive engagement with all BID businesses. If you are passionate about Worcester and are keen to make a difference, we would love to hear from you!
You can find the job specifications HERE.
Apply via Indeed, or apply directly to Sam McCarthy with a cover letter and CV to the following email address: sam.mccarthy@worcesterbid.com
Tuesday Training for Worcester BID members
Are you a BID Business? Join Worcester BID for Tuesday Training and let's make Worcester safer together.
Tuesday Training is a 2022 initiative aiming to bring useful and free training courses to Worcester BID members. We want Worcester to feel safe for everyone in both the day and night. We believe it is imperative that health-based training is offered to create a safer community, a safer city and to make your staff feel trained and ready.
We will be running training throughout 2022 for you and your staff to utilise. You may currently sign up to attend the following free training programmes:
- [AED] Defibrillator Training
- First Aid
- Catastrophic Bleed
- Mental Health
- Food Hygiene L2
You may also wish to register for the following training options:
- Marketing Foundations
- Website SEO Training
- Conflict + Physical Intervention
- Health + Safety with Risk Assessment
These can be found in our April-May date interactive .pdf. This can be found in a later news post.
To find out more about how we can support your BID business press here to open the interactive .pdf and explore what we have on offer and what each course entails. Dates and times for each course may also be found in the document attached.
To book, please forward your chosen courses and dates to gloria.hawthorn@worcesterbid.com.
Terms and Conditions:
All training is booked on a first-come, first-served basis. You may sign-up a maximum of two members of staff for each training course.
It’s time for a big switch on in Friar Street and New Street with the installation of new festoon lighting
It’s time for a big switch on in Friar Street and New Street with the installation of new festoon lighting along both streets, thanks to Worcester Business Improvement District (BID).
Worcester BID is responsible for the infrastructure and installation of year round festoon lighting along these two popular, historic streets. For years Friar Street and New Street could not have Christmas lighting or bunting due to a lack of fixing points. This is all about to change thanks to the BID. The lights will be in place by the end of October ready to celebrate the festive period and then stay in place into next year and beyond.
Hannah Webb from Bottles Wine Bar on New Street agrees: “We’re so excited at Bottles at the prospect of festoon lighting all down two of Worcester’s most historic streets. As a Worcester girl who has lived and worked largely on New Street and Friar Street it really inspires a sense of nostalgia and I believe will create a gorgeous atmosphere down our already buzzing little streets. They are a welcome addition, highlighting some of Worcester best independent businesses and boutiques. “
Terry Goodwin-Jones and Popi Pribojac own and run The Kings Gallery & Mangojuice Gallery on New Street. Terry comments: “We are very pleased and excited to hear about the new festoon lighting for Friar Street and New Street. Having traded in New Street for 22 years, it has often felt that we are poor relations to other areas because we never have any Christmas lights, so to now have some permanent festoon lighting is fantastic, especially with the darker evenings coming. It will make these streets so much more atmospheric at night. This is another good initiative by Worcester BID to make Worcester a more attractive place to visit!”
Anja Potze owner of Anja Potze Fine Jewellery on Friar Street adds: “We are thrilled to have the new festoon lighting on Friar Street, shining a spotlight on our independent boutiques, bars and restaurants. This is a thoughtful infrastructure for BID to put in place – and one that visitors and residents will love.”
And from Worcester BID, Samantha McCarthy says: “The anticipation around this new festoon lighting is brilliant to see. It is in initiatives like this that city centres see their truest benefit from the BID, as a private sector support to provide extra elements to the city centre to assist our shops and business. Delivering projects to enhance the public realm is key to support with the recovery of our city post pandemic. We are encouraging locals and visitors to explore different areas of Worcester, helping spread footfall and spend.”
Boxed panel
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
along both streets, thanks to Worcester Business Improvement District (BID).
Worcester BID is responsible for the infrastructure and installation of year round festoon lighting along these two popular, historic streets. For years Friar Street and New Street could not have Christmas lighting or bunting due to a lack of fixing points. This is all about to change thanks to the BID. The lights will be in place by the end of October ready to celebrate the festive period and then stay in place into next year and beyond.
Hannah Webb from Bottles Wine Bar on New Street agrees: “We’re so excited at Bottles at the prospect of festoon lighting all down two of Worcester’s most historic streets. As a Worcester girl who has lived and worked largely on New Street and Friar Street it really inspires a sense of nostalgia and I believe will create a gorgeous atmosphere down our already buzzing little streets. They are a welcome addition, highlighting some of Worcester best independent businesses and boutiques. “
Terry Goodwin-Jones and Popi Pribojac own and run The Kings Gallery & Mangojuice Gallery on New Street. Terry comments: “We are very pleased and excited to hear about the new festoon lighting for Friar Street and New Street. Having traded in New Street for 22 years, it has often felt that we are poor relations to other areas because we never have any Christmas lights, so to now have some permanent festoon lighting is fantastic, especially with the darker evenings coming. It will make these streets so much more atmospheric at night. This is another good initiative by Worcester BID to make Worcester a more attractive place to visit!”
Anja Potze owner of Anja Potze Fine Jewellery on Friar Street adds: “We are thrilled to have the new festoon lighting on Friar Street, shining a spotlight on our independent boutiques, bars and restaurants. This is a thoughtful infrastructure for BID to put in place – and one that visitors and residents will love.”
And from Worcester BID, Samantha McCarthy says: “The anticipation around this new festoon lighting is brilliant to see. It is in initiatives like this that city centres see their truest benefit from the BID, as a private sector support to provide extra elements to the city centre to assist our shops and business. Delivering projects to enhance the public realm is key to support with the recovery of our city post pandemic. We are encouraging locals and visitors to explore different areas of Worcester, helping spread footfall and spend.”
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
Wellbeing and City Treats – Support your Local
New season, new you? Post lockdowns, the appetite for wellbeing is strong. If the media reports are anything to go by, interest in self care and wellbeing (both physical and emotional) is much higher since Covid. Worcester’s city centre businesses can help boost your mental, emotional and physical health to see you through the Autumn.
Our skin needs additional, different protection in the Autumn/Winter, against increased wind, cooler temperatures and rain. Protect and enhance your skin as the seasons change with a facial at Simply Beautiful in St Swithun’s Street or at Infinity Beauty in Friar Street. Book a new nail colour at All About Me in Sidbury and follow up with a hair treatment to soothe dried-out Summer hair at Wicked or Inspirational Hair.
Sleep is vital for your wellbeing and is an area where many people struggle. Aid your sleep by stocking up on bathtime treats at Lush and The Body Shop. Rosie Burge is trainee manager at Lush on the High Street. “Since we reopened after lockdown, we are finding that as well as for gifts, many more people are coming in to buy items for themselves, for bathtime relaxation and also face masks and hair care. We are very busy in the shop, and customers are commenting how lovely it is to come and in for a full retail experience, and that buying online isn’t as powerful in terms of smell and touch.”
Along the Shambles, health shop Revital has just celebrated its 9th anniversary of opening. Post lockdowns, Manager Alex Browning is seeing new faces in the shop as well as established customers. “There is a huge awareness in health now. People seem to want to look after themselves, for example vitamin D is an area of great interest, probably due to people staying inside during lockdown. From September to April, the sun is too far away from us here in the UK for our bodies to produce vitamin D, so this is something people are already starting to stock up on for Autumn/Winter. Come in and ask us.”
At Fitness4less on Cathedral Square, manager Arran Arougundade reports that the gym and pool are both busy now having suffered with full closure during lockdowns. “Since the last lockdown we have had many ex-members return and many new members join. Health is so important and we are seeing many take it more seriously, including getting back in the gym, creating a routine so they can be fitter and healthier. During the Winter it will be vital to see people stay healthy: they need to be encouraged to join a gym so they can still exercise as the evenings get dark and cold. We have a pool, sauna and steam room so our members take full advantage of these luxuries as well as offering free parking for all our members now.”
Insider tip: Did you know that Alex and Lisa at Revital are both qualified nutritional therapists and can offer expert advice in the shop?
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
September Style in the City – Support your Local
September is traditionally the time when the fashion industry introduces the new season styles and looks for Autumn/Winter ahead. If you’re not quite ready to embrace Autumn vibes, dress for an extended summer; there’s still plenty of choice in the shops. For an Indian Summer with daytime sun and cooler evenings, layering works. Start with your Summer tees and add a light top or jacket to address whatever the weather brings. Layering is made easier with scarves and lighter weight tops and sweaters. Head to Stanford and Little Italy next door to each other at the Crowngate entrance on Broad Street. Each one stocks a variety of gloriously coloured pieces which will help you cross over from Summer to Autumn in style. Add your own individuality in the finishing touches. Visit Fat Lip on the High Street for stylish costume jewellery to finish your look with panache or head to ? on the Shambles for more choice of layering accessories and jewellery.
Hugh Mckenzie is the owner of Stanford on Broad Street. “We already have lots of new lines in store ready for the new season. Our key trends this Autumn/Winter are for tweed, leather and waxed fabrics. We have a full range of tweed hats and waistcoats which are perfect for transitional dressing. We also are stocking trench coat style raincoats which are big news. Colour wise, purple, navy and mustard are going to be everywhere. We are looking forward to a busy autumn ahead.”
Head further into Crowngate shopping centre for more of the best fashion finds. House of Fraser offers a wide selection of men’s and women’s wear across three fashion floors. Visit New Look to pick up latest looks or head to New England for English Rose styling from Cath Kidson and Seasalt.
For the kids, (including last minute back to school essentials) try Marks and Spencer and for the cutest baby and toddler items, JoJo Maman Bebe.
Insider tip: A lot of body warmth is lost through the head. Add a hat for a stylish way to add warmth if needed. Stanford in Crowngate on Broad Street has a great choice.
Insider tip: Follow New Look Worcester on Instagram for the team’s favourites from in-store. @newlook_worcester
Insider tip: Locals love Emporio in Friar Street for its one-off styles, plus jewellery to layer over.
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
Tasty Worc – Indulge in some of the city’s culinary delights
Outdoor dining isn’t just for foreign travel. As the Summer sun lowers in the sky and we enjoy an Indian Summer, the array of restaurants on Worcester’s Cathedral Square is as tempting as ever.
Outdoor seating and tables came about as a result of Covid but are loved by many and will stay if and when the weather allows. Cathedral Square at the end of Worcester’s High Street boasts Mediterranean style vibes with Covid-friendly outdoor dining for balmy September evenings.
Around the edges of Cathedral Square are a wide selection of bars and restaurants with a menu for everyone’s tastes, all with the stunning Cathedral backdrop and a friendly nod from Edward Elgar close by. So, with the kids back in school, surely a lazy lunch with girlfriends is a well-deserved treat. Or how about creating some quality family time at the weekend (no phones at the table?!)….. and could Thursdays be scheduled in as regular date night?
On the menu, Zizzi, Pizza Express, Yo Sushi, Cosy Club, Five Guys, All Bar One or Miller and Carter: the foodie spots in Cathedral Square have a taste for everyone.
At Zizzi, next to the Elgar statue, Molly Massingham is the Assistant Manager who notes that the restaurant is always busy: “Since restrictions eased, we have been constantly so packed every day, all through the week. Customers tell us they want to catch up from being stuck inside for so long and are loving coming out to eat and socialise. We get great feedback too about the outdoor dining space, giving out holiday abroad vibes.”
Insider tip: Book Cote Brasserie for date night and toast yourselves to a glass of fizz. Try the Minute Steak for main off the extensive menu which caters for all.
Insider tip: Five Guys milkshakes – say no more! These handspun vanilla milkshakes come with or without whipped cream, with different flavour options to mix in. Indulge in Worcester BID favourite Oreo Cookie Pieces!
Insider tip: Yo Sushi menu is not only tasty but it’s a healthy, fresh option at lunchtime.
Insider tip: Locals love All Bar One for cocktails. Try their Pornstar Martini with the girls on a Friday night.
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
Staycation with Worcester – Support Your Local
As the Summer starts to transition to the Autumn months ahead, September can often treat us to an Indian Summer in terms of some sunshine and warm temperatures. It’s a beautiful time in Worcester city centre, all the more so with so much going on. This is a great time to plan a weekend visit to the city for friends and family, or to come and enjoy Worcester for those living elsewhere.
Worcester has a selection of hotels and b&b’s to get away and recharge. The city’s oldest pub The Cardinal’s Hat has some stylish Georgian rooms in the Tudor timber framed setting; the Whitehouse Hotel in Foregate Street has a gym whilst the rooms at The Diglis House Hotel and Browns at the Quay both have blissful views over the River Severn.
Nigel Smith is landlord at the Cardinal’s Hat: “We are pleased that since restrictions eased in April, bookings for the rooms at the Hat have been steadily at pretty much full occupancy. It's lovely to see visitors coming to the county from further afield as a result of Summer staycations and we are delighted to welcome them. Guests are interested in the history of the Cardinal’s Hat and also love the central location here in Friar Street which is steeped in history.”
And over at Browns at The Quay, bookings for their boutique rooms are also strong: “We are running at 95% occupancy mostly from staycation visitors,” says the general manager. “There are lots of lovely folk coming to see our stunning city and county. We are proud to have 9.3 rating on Booking.com, which we feel reflects positively on guest satisfaction when they stay here.”
Insider tip: If cricket’s your thing, The Premier Inn overlooks Worcester’s iconic New Road cricket ground.
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
Park Life
As the Summer starts to transition to the Autumn months ahead, September can often treat us to an Indian Summer in terms of some sunshine and warm temperatures. It’s a beautiful time in Worcester city centre, all the more so with so much going on.
The new school term is getting underway and the holiday season (such as it is this year) is mostly over, but Worcester is still enjoying a Summer feel. Look up and around and you will notice the colours of garlands of bunting and swarms of butterflies and pop-up parks around the city, all put in place as part of the city’s recovery from lockdown.
Bunting is stung along shops and buildings in lots of bright colours. In tree branches across the city centre streets, make sure to spot vibrant butterfly decorations in different patterns and colours. Take a break in the pop-up parks installed at Angel Place, South Quay and Cornmarket, where colourful seating and artificial grassed areas offer a peaceful chill-out zone for residents and visitors to take some time out with a coffee, sandwich or a book.
Samantha McCarthy from Worcester BID says the feedback is really positive: “Delivering projects such as this to enhance the public realm, which is key to support with the recovery of our city post pandemic. Projects such as this will encourage locals and visitors to explore different areas of the city, helping spread footfall and spend. The butterflies are something new and different and we have been told how joyful it is to spot them unexpectedly in trees around the city centre.
The pop-up parks are a popular, albeit temporary addition to the city. “My favourite is the park on South Quay,” adds Samantha McCarthy. “It’s the perfect spot to relax by the millennium fountains and watch the swans glide by.”
Insider tip: Grab a take-out coffee and panini from locals’ favourite Pappas in New Street and walk down to Cornmarket to sit and people watch in the pop-up park.
Insider tip: Take the family to the Hive to have a wander round, find a corner to sit and read and then borrow some books to read at home, then walk over to Angel Place for a chill out in the pop-up park.
Worcester Business Improvement District is a business-led and business-funded body, working to improve and promote Worcester city centre as a place to live, work, visit and invest. As a democratically elected, independent body, Worcester BID enables more than 600 businesses to work collectively to influence and impact on how Worcester city centre is managed and develops. BID has been successful to secure its third term with the objectives to promote, support and enhance Worcester.
Independent arts, retailers and culinary delights – New Street has it all!
New Street, which runs parallel to Worcester’s Shambles and on from Friar Street continues the historic story of the city with the King Charles house at the far end. In November/December, New Street is the foodie heart of the Victorian Market and during the rest of the year, the businesses enjoy footfall from locals and tourists shopping in the independent businesses and recharging in the bars and food on offer in the street.
Terry Goodwin-Jones jointly owns The King’s Gallery and Mangojuice Gallery: “New Street has been increasingly busy generally, not just with locals but visitors from all over and also return visitors which is good. People are buying as well as browsing and the street feels full of life again. We are excited to take part in the Big Parade: it brings more people down to the street as part of the Art Trail. The King’s Gallery has been here over 20 years and some people are visiting us for the first time which is wonderful. Our window created by my colleague Popi has a beautiful baby elephant in as well as our products, so people are now elephant spotting along New Street!”
Hannah Webb from Bottles Wine Bar says; ‘Over at bottles we’ve been working hard on taking a positive approach despite all the chops and changes we’ve been subjected to over the last 18 months. Our local collaboration with strong indie restaurant Chester’s is back with a vengeance! Order take out from Chesters to eat with your wine at our gorgeous little bar, as well as their late night burritos returning 10pm-2am Fridays and Saturdays.
Supporting other independent businesses is so important in city’s like Worcester and the more we can support each other the better.’
‘It’s been a tough road to navigate but allowed us to develop parts of our business that we otherwise were struggling to find the time for like our delivery service and wholesale.
We’ll be opening our brand new shop in reindeer court amongst some other developments, so keep your eyes peeled. And as always a huge thank you and cheers to our staff and customers, without whom we could never be where we are!’
Bottles wine bar are back open until 2am Friday and Saturdays now, and as of August will be back to DJ both nights.
Insider secrets: Be the Change have recently made their debut to the street with their second restaurant location in Worcester. This is a must to visit!
Worcester BID’s priorities and objectives are to promote, support and enhance BID businesses within the City.
www.worcesterbid.com
Family run businesses to major retailers Broad Street is the ideal shopping location
Linking the river bridge to the top of the High Street at Worcester Cross, Broad Street is an important thoroughfare for the city centre. With a mixture of national chains and independent retailers, Broad Street sees a lot of people walk up and down as both a destination and passing through.
Gill Barnett is manager at Cook Mate, an independent cookshop that has been in Broad Street for 40 years and is now a firm favourite in the city. “Broad Street is always busy,” Gill says. “There are an increasing number of pedestrians around, especially when the football was on. We are in a very positive position: here in Cook Mate, we have lots of new lines in stock and are adding more each week. We feel that people are out spending more when they come into our shop, and footfall is increasing as the weeks go by. Celebrating our 40th anniversary is important too - we will be celebrating with the local community and cementing our position as an established face in Broad Street.”
New England is another independent retailer based further along Broad Street towards the bridge. Rachael Evans is the owner. “We have lots of fabulous new stock from our favourite brands including Seasalt, Gisela Graham and Cath Kidson which are always popular with shoppers as great gifts or stylish clothing. As the restrictions ease, footfall is slowly getting busier again but despite that people are spending more when they come into the shop which is positive to see.”
The team at Toys and Games of Worcester said ‘We are very much part of the Worcester community having lived, schooled and worked in the city for decades. We love the city. We have had a shop in Worcester for 25 years and enjoy it now as much as we did when we started. We have masses of stock. Lego, Pokemon, Tamiya, Airfix, Brio, Playmobil, Silvanian Families, toy cars, fidget toys, board games, card games, summer toys, plush toys.’
‘We are situated on Broad Street and open every day, it’s a great location a main entry point to the city and close enough to the centre that people can come wherever they are. Come and see us and meet the team. Vicky, Sue, Sophie, Annie & Tim’
With access from Broad Street to the High Street, The Cross, the River Severn and
main city bridge as well as Deansway, Crowngate and Angel Place with the bus station, it’s not hard to see why Broad Street is such a hub.
Worcester BID’s priorities and objectives are to promote, support and enhance BID businesses within the City.
www.worcesterbid.com
From brunch with friends, to cocktails with colleagues indulge in Worcester’s eclectic mix of venues
Foregate, as the name suggests, marks where the city gate would once have been, and then during the 18th century the street was known as the Mall and Tymbs. It’s now best known for the city centre train station and routes heading out of the city towards the parks and residential areas but take a closer look.
Look up as you walk along Foregate Street to enjoy the historic architecture that many of the buildings boast. The entrance to the Hopmarket (head inside for more independents in a pretty courtyard setting) was a hotel and bank, dated around 1900 with later additions, with stunning French chateau and Tudor style elements. Dates and writing are still visible on the frontages, which includes Black & White bar and kitchen. The owner there is Rebaz Tahir who worked hard during lockdown to develop his site, tripling the space and extending downstairs. Since restrictions have been easing, he feels that things started slowly in the street but says it’s noticeably been getting steadily busier. “We are getting really positive feedback about our expansion and are very happy to be welcoming a mix of locals but also tourists,” he said.
Amid the historic architecture, today’s Foregate Street is thriving. There’s a excellent mix of businesses along Foregate Street either side of the train station, bringing locals and visitors to the city. Bodega Cantina is a popular foodie spot close to the station. Liam Bradford is the general manager: “We are really happy that Foregate Street is getting busier all the time now. Things are buzzing here in the restaurant both with walk-in's and bookings which is great to see. It's a mix of couples, friends and families who seem happy to be out and about again, enjoying food, drink and relaxation here in the city centre.”
In A-Plan Insurance Katey Smith, insurance consultant is in a type of business that adapted to telephone contact during lockdown. She is however delighted that more and more customers are being welcomed back to the branch: “For example, our older customers prefer the reassurance of getting in front of people to deal with their insurance,” Katey says. “We can tell that the street is getting busier - for us it’s wonderful to see the other businesses including many independents around us who are getting busier all the time. For example, Steam House opposite us is so popular! Foregate Street is a key route for people walking in and out of the city centre, maybe on their way to work and back. We feel at central to the city, but love being surrounded by history.”
Insider Secret: Looking for a city retreat? Did you know the Worcester Whitehouse hotel have a leisure club with a heated indoor swimming pool and whirlpool spa.
Worcester BID’s priorities and objectives are to promote, support and enhance BID businesses within the City.
www.worcesterbid.com
Explore, Shop, Dine in one of Worcester’s Historic Independent Streets
Not only is Friar Street the historic heart of Worcester but it is also a beating heart and soul of independent businesses in the city. Walk along the city’s oldest street and soak up the Tudor framed buildings within which the deep-rooted history of the city can still be enjoyed. Tudor House museum contains much of that still today for you to learn and absorb. National Trust owned Greyfriars is a serene space with a stunning secret garden to just sit and enjoy a quiet coffee and be with your own thoughts. It’s this vibe that the independent businesses in Friar Street love: a sense of a community within the city.
The Meeting Place opened after first lockdown and is family run by Edward & Nancy Little-Jones and Edward’s sister. They run their business around 4 core values: community, sustainability, ethics and people, so they fit right into Friar Street. “It’s essential to us to support local,” says Edward. “We buy our beers from Hoplords around the corner in Pump Street and get ingredients from Three Counties Produce and The Butcheress who are all local. We like using suppliers from the city and close by. We are seeing lots of new faces coming in from Friar Street and are enjoying seeing local people come back in through our doors.”
Trio is this month celebrating 12 months since opening its beauty salon in Friar Street. “We love being a part of such a traditional street, full of wonderful independent businesses. There’s a real sense of community and we feel proud to be here with such lovely people!” says Jade Dixon co-owner of Trio.
Further along towards Greyfriars, jeweler Anja Potze agrees: “People buy from people, and like the other independent businesses along Friar Street, we offer a personal service and experience that you can’t get online. We value the loyalty our customers have shown us over the last 18 months and have been delighted to be able meet new customers along the way.
Next door Kate Page, owner of Friar Street Kitchen: “It’s an amazing community: we all get together and support each other and the neighbouring streets too: I use Bottles in New Street for my wine and we and Tortuga borrow ingredients back and forth when we need to! People seem happier than before lockdown, it’s a really positive feeling to being back open and busy here on Friar Street.”
Insider secret: did you know there is a secret garden located in Friar Street within Greyfriars. Where you can relax and enjoy a slice of cake with cup of tea for that little bit of escapism.
Broad Street is Open4Business
The last year has been a challenging year for us all personally and professionally. It is great to see our city back open for business. The simple pleasures of being able to pop back into your favourite store, look and touch the products that you want or desire instead of scrolling through a device hoping it will be as good as it looks when it finally arrives.
The team at Worcester BID have been out and about speaking with the owners and managers of some of Broad Streets thriving businesses. During lockdown parents around Worcestershire relied on the team at Toys & Games of Worcester to ensure their children were kept entertained and put smiles on families faces during the hardest of time.
The team at Toys and Games of Worcester said ‘We are very much part of the Worcester community having lived, schooled and worked in the city for decades. We love the city. We have had a shop in Worcester for 25 years and enjoy it now as much as we did when we started. We have masses of stock. Lego, Pokemon, Tamiya, Airfix, Brio, Playmobil, Silvanian Families, toy cars, fidget toys, board games, card games, summer toys, plush toys.’
‘We are situated on Broad Street and open every day, it’s a great location a main entry point to the city and close enough to the centre that people can come wherever they are. Come and see us and meet the team. Vicky, Sue, Sophie, Annie & Tim’
Throughout the lockdowns and the restrictions, the one thing we all had was reconnecting with nature going on walks enjoying the small luxuries of fresh air. This is a habit that remains making time for you, enjoying exploring new areas of the city and county through going on bike ride and long walks by the river. Where better to visit and to make sure you a kitted out then Rohan.
We spoke with the team a Rohan to find out more about the history of the store and their time in Broad Street ‘In 1972 Rohan was founded in Skipton, North Yorkshire, UK and have been making world class technical clothing for over forty-five years. The first shop was opened in Long Preston, North Yorkshire, UK in 1983. An interesting fact is that Rohan jackets were used on the first ever ascent of Everest without oxygen’
‘Skip a few decades and Rohan Worcester opened in May 2010, now just over 11 years ago with 6 members of staff who all pride themselves on their knowledge of the technical aspects of the garments and all wear the brand both for and outside of work.’
‘Visiting us in-store allows you to see, touch and feel Rohan garments with knowledgeable staff available to discuss what you need from a garment or outfit prior to trying on for fit and comfort.’
‘Rohan Worcester, is a Grade 2 listed building, situated in Broad Street, likely a house and shop 200 years ago. According to English heritage records, the facade of the building is constructed from stucco over brick and dates back to around 1820. This location was selected due to its proximity to the high street with good footfall through both Crowngate centres and local streets. Broad Street has a great atmosphere and a wide selection neighbouring shops attract many visitors.’
Broad Street has so much to offer make sure you visit these amazing businesses and reconnect with Worcester.
Helping Hands Home Care have been providing bespoke visiting and live-in care services for over 30 years, specialising in live-in, domiciliary and dementia care at home. As a values-driven business with family values, Helping Hands have worked tirelessly over the past 30 years to develop a flexible care service that places its customers at its heart. This is achieved through directly employing all of its care staff and training and developing its carers to deliver person-centred care in a dignified and respectful way. Helping Hands is fully regulated by the Care Quality Commission (CQC) and Care Inspectorate Wales (CIW).
Helping Hands Worcester and Malvern is in a prime location in the centre of Worcester. It is convenient spot for members of the public to come in and enquire about home care and what we can do for our local community. We take great pride in being a part of the main centre of Worcester and we are always available to provide sufficient care.
Photo’s feature: New England Country Store, Connect 2 Vapes, His & Hers Hair, Helping Hands, Knowles Travelgoods, Rohan, Toys & Games of Worcester
Graduation offers in the city!
Congratulations Class of 2020!
Graduation is finally happening from the week beginning 21st June and we couldn't be happier for you to experience this important moment in your life as you put your education behind you! As it's such a big day, you, or someone you know, may have a lot of questions about the day, so click here to see some FAQs the University of Worcester are asked that should help you out.
Whether your ceremony is in the morning or the afternoon, you're going to want to have a grand day out and celebrate in style, ensuring you, your classmates and guests have a good time in the city! You might choose to explore Worcester by taking some walks along the riverside, down by Diglis and Sidbury and through some of the city's historic streets! You might even choose to visit some of the exclusive exhibitions in the city's museums that won't be around for long, like the Titanic exhibition in the Worcester City Art Gallery and Museum or the Botanical Treasures in the Museum of Royal Worcester (who have a discounted student tickets!).
Celebrate in Style
One thing we know you'll definitely want to do while you're in town is eat! By now, you'll be aware of some of the city's best spots to dine out, however what you might not know of yet is some of the set menus being offered to help you save a bit more! Click through to book a table for:
If you instead want to help support local restaurants, there's a huge array of restaurants you can book into for lunch and dinner! Why not eat at:
- Anatolian Palace: Mediterranean and Turkish cuisine on Chapel Walk.
- Benedictos: an authentic Italian restaurant under the shadow of the Cathedral on Sidbury.
- Bolero Bar and Kitchen: offering high quality casual dining and an unrivalled choice of drinks on Foregate Street.
- Burger Shop/Maneki Ramen: a choice of burgers or ramen under The Arches.
- Centenary Lounge: The Cross' nostalgic Art Deco-inspired setting that recaptures all the glamour and style of the 1930s railways.
- Chesters: Mexican cuisine in an atmospheric cellar space, plus a bright upstairs bar on New Street.
- Friar Street Kitchen: traditional British food made from local ingredients on the stunning Friar Street.
- Fuego: a rustic-modern dining room & bar serving upscale British cuisine sourced from local producers on Foregate Street.
- Globe Modern Bistro: another Friar Street gem, this independent is a family owned bar and dining room.
- The Old Rectifying House: a stylish venue with a modern fine-dining menu and an easy-going bar, plus a terrace garden on North Parade.
- The Olive Branch: homemade, market-fresh Mediterranean food on Church Street.
- Ounce Bar and Kitchen: a contemporary pub renovation on Foregate Street with a British menu and small terraced beer garden.
Go On Treat Yourself!
You really have earned a treat for yourself! While you're in town, you might as well make the most of student discounts as we at the Worcester BID have collected a huge array of offers for you!
Simply provide a valid student card (check if there are any extra requirements and T&C's) and you can take advantage of all these offers!
City Discounts: House of Haby
Enjoy a 10% discount at House of Haby!
Available to City Employees (please provide a payslip from the past 3 months).
Meet Your City Neighbours - David Edmunds
Worcester BID want to introduce our High Street Heroes, the people from our local city centre - community. David Edmunds who is the Festivals Director at Severn Arts and the dynamic driving force behind the festivals programme for The Arches Worcester Project
Favourite day out in the city?
My favourite day out in the city would have to include some of the varied independent businesses. There are so many great places to eat and drink. You could start with breakfast at Waylands Yard, lunch at Be the Change, don’t skip an afternoon pick me up with a coffee at Method and if you are staying in the city in the evening drinks at Tonic.
Best thing about working in Worcester?
The best thing about working in Worcester is the civic pride. People are keen for things to happen, which is great when you are bringing a new cultural festivals programme to a city. The partners and organisations we are working with show such strong support for what we are doing as well.
What is your proudest achievement?
My proudest achievement would have to be Light Night in January 2020 and the way the people of the city embraced it. It really set the tone for the festivals programme. We had a bit of a break from our normal programming over the pandemic but we are very much looking forward to bringing our events back into the city centre.
Favourite city landmark?
I can’t really highlight just one city landmark that is my favourite. I’m a big fan of the architecture of Worcester in general. There are just so many different canvases to play with and on. I remember being at the top of Crowngate car park and looking at the 360 panoramic view of the city. From there you can see the river, The Hive, older parts of city and the Cathedral.
What do you do to relax within the city?
My favourite way to relax is running and Worcester has some great running routes: along the river, around Pitchcroft out towards Diglis and more.
What is Worcester’s best kept secret?
Worcester’s best kept secret has to be the unusual hidden spaces you find in the city. We have happened upon some really distinctive unique surprising spaces, from alleyways and courtyards through to the vaults under Asda carpark and the crypt under the cathedral.
What’s the best part of your role?
The best part of my role is definitely bringing amazing world-class creativity from around the world to our audiences in Worcester and being able to provide opportunities for new graduates to receive their first commissions alongside this. There is a new cultural landscape being built for the city alongside the development of The Arches and its an exciting time to be part of that right now.
A recommendation now the City is reopening?
I think there is an exciting summer ahead, Worcester’s Big Parade is happening, and of course our own summer plans. I’m looking forward to bringing that colour back to the city.
Student Discounts in the city!
We're thrilled to be able to offer students in Worcester a huge array of discounts in the city centre! Simply provide a valid student card (check if there are any extra requirements below and follow the links to see any extra T&C's) and you can take advantage of all these offers:
Food and Drink:
- Ask Italian (Cathedral Square): Enjoy 40% off food on Mondays and Tuesdays or 25% off food on Wednesdays, Thursdays and Sundays (NUS Extra & UNiDAYS only).
- Centenary Lounge (The Cross): Get a free hot drink with every order placed via Click and Collect.
- Greggs (High Street & The Shambles): on purchase of a full Sandwich Deal (see in store for details), you will be entitled to receive one of the following free of charge: One free Sausage Roll OR One Vegan Sausage Roll OR One Cheese & Onion Bake OR One sweet treat (in selected stores only).
- Hotel Chocolat (High Street): Get a 5% discount on all full priced items, including the café (NUS Extra only).
- McDonalds (Angel Street): Get a free Cheeseburger, Mayo Chicken or McFlurry Original when you buy any Extra Value or Wrap Meal and show your valid student or Student Beans ID.
- Pizza Express (Cathedral Square): Enjoy 30% off food and drink every Sunday to Thursday.
- Yo Sushi (High Street): Get 20% off the food bill through UNiDAYS.
- Zizzi (High Street): Have 30% off on Mondays and Tuesdays and 25% off on Wednesdays, Thursdays and Sundays (NUS Extra only).
Fashion:
- Accessorize (High Street): Get 10% off full price items.
- Anja Potze (Friar Street): Free jewellery cleaning service on Tuesdays through Fridays.
- Ann Summers (High Street): Get 10% off full price items (NUS Extra & UNiDAYS only).
- FatFace (High Street): Enjoy 10% off national offers all year round (NUS Extra only).
- Fuel (Reindeer Court): Enjoy a 10% discount.
- Jack Wills (High Street): Register for a 10% off code.
- JD Sports (The Shambles): Register with UNiDAYS for a 20% discount.
- Jingo (Pump Street): 10% off full price all year round.
- Moss Bros (High Street): Get 15% off through UNiDAYS.
- Mountain Warehouse (Broad Street): Enjoy 10% off all items.
- New Look (Crowngate Shopping Centre, Friary Walk): 10% off full price items (NUS Extra only).
- Rohan (Broad Street): Enjoy 10% off all full price items.
- Sports Direct (St Martins Quarter): Register for a 10% discount.
Health & Wellbeing:
- Boots (High Street): Enjoy 10% off online and instore with an advantage card.
- Camo Hair (Reindeer Court): Enjoy a discounted price on haircuts.
- Goodlife Barbers (Corn Market): Enjoy a student discount on Mondays to Wednesdays.
- House of Haby (The Gallery, The Shambles): Enjoy a 10% discount.
- The Hive (The Butts): Enjoy a 10% discount on offers through partners.
- The Kiln (Copenhagen Street): Enjoy a student/graduate discount (50% discount for 6 months).
- Natwest (The Cross): Make the most of a National Express young person's coach card, interest free overdraft up to £2000 and 24hr telephone & online banking.
- Pack It In-Zero Waste Living (The Gallery, The Shambles): Enjoy 10% off at all times.
- Paperchase (High Street): Enjoy 10% student discount all year round and up to 20% during fresher's week and various points in the year (enquire within).
- Rymans (Friary Walk): Enjoy 10% off in store by showing your ID.
- Simply Beautiful (St Swithins Street): Get a 10% discount on all products and services on Tuesdays through Fridays.
- Superdrug (Friary Walk, Crowngate & St Swithin's Street): Get a Health & Beauty card show Student ID for a 10% discount.
*Superdrug’s Online Doctor is also providing a 10% discount for students on all products and services with the code: STUDENT10
- Waterstones (The Shambles): Get 5% off every transaction through Plus Student.
Explore:
- Museum of Royal Worcester (Severn Street): Enjoy a discounted entry price of £5.50.
- Worcester Live: When eligible, discounts apply to students (enquire within).
- Worcester Tourist Information Centre (High Street): Make the most of a 10% offer on all gifts.
Relax:
- arrangeMYescape (Mealcheapan Street): Book a holiday with arrangeMYescape and be offered one of the following complimentary:
1. Free Airport lounge,
2. Free Airport car parking,
3. £100 on an Escape travel card for family bookings,
4. Free in resort excursion. (T&C's apply, enquire within).
- Travelodge (Cathedral Square): Enjoy a 5% discount through Student Beans.
- Worcester Whitehouse Hotel (Foregate Street): Take advantage of:
1. Stay Local, Book bed and breakfast direct with the hotel and receive 15% discount on the published rate upon proof of Worcestershire address. Enjoy full use of Leisure Club and complimentary car parking,
2. 15% off accommodation,
3. 20% off an annual membership (non-refundable),
4. 15% off wedding bookings for 2021 & 2022 subject to availability. (T&C's apply, enquire within).
Take a look at NUS / TOTUM and UNiDAYS, alongside other ways to look out for student discounts like Student Beans and StudentDiscount.co.uk.
City Discounts: Fuel Clothing
Enjoy a 10% discount at Fuel clothing!
Available to City Employees (please provide a payslip from the past 3 months).
City Discounts: Côte Brasserie
Enjoy a complimentary soft drink when purchasing a main course at Côte Brasserie!
This offer is valid during lunchtimes on Mondays - Fridays and is available to City Employees (please provide a payslip from the past 3 months).
City Discounts: Velvet
Enjoy free entry on Friday nights and 50% off entry on Saturday nights at Velvet!
This offer is available to City Employees (please provide a payslip from the past 3 months).
City Discounts: Mode Sports Bar & Grill
Receive 20% off the total bill before 7pm, including food and drinks, at Mode!
This offer is available to City Employees (please provide a payslip from the past 3 months).
City Discounts: The Kiln
Make the most of The Kiln, Worcester's incredible coworking space, with a Free Trial Day (1 free trial per person and available Monday - Friday 9am - 5pm
Available for City Employees (please provide a payslip from the past 3 months).
City Discounts: All Bar One
Enjoy a 10% discount when you visit All Bar One!
Available to City Employees (please provide a payslip from the past 3 months).
City Discounts: Worcester Tourist Information Centre
Enjoy 10% off all gifts at the Worcester Tourist Information Centre!
This offer is available to City Employees (please provide a payslip from the past 3 months).
City Discounts: arrangeMYescape
Check out these insanely good offers from arrangeMYescape!
If you book a holiday with arrangeMYescape, you will be exclusively offered one of the following:
- Free Airport lounge
- Free Airport car parking
- £100 on an Escape travel card for family bookings
- Free in resort excursion
Available to City Employees (please provide a payslip from the past 3 months).
T&C's:
- Airport lounge – Minimum spend £1,000 per person, Number one lounges only
- Free airport car parking – Minimum spend of £1,000 per person, we will pay up to the maximum of £75
- £100 Escape Card – Minimum family booking value of £5,000
- We cannot offer these in conjunction with any other discount, subject to availability.
- At managers discretion and can be removed at any time. Various airport and ports maybe available, please ask at the time of booking. Offer has to be added at the time of booking. We reserve the right to change offers at any time. You maybe able to upgrade, please ask us at time of booking.
City Discounts: Paperchase
Enjoy discounted prices on stationary and more at Paperchase!
City Employees (please provide a payslip from the past 3 months) can enjoy 15% off full price stock with no promotional activity.
City Discounts: Anja Potze Fine Jewellery Ltd.
Make the most of free jewellery cleaning services from Anja Potze!
Available on Tuesdays – Fridays.
Available to City Employees (please provide a payslip from the past 3 months).
City Discounts: Simply Beautiful
Enjoy a 10% discount on ALL products and services at Simply Beautiful!
Available on Tuesdays – Fridays.
Available to City Employees (please provide a payslip from the last 3 months).
City Discounts: Ask Italian
Enjoy 2 for 1 on Starters/Mains/Desserts/Sides at Ask Italian!
Please Note: You must pre book your table via our webpage. Please ensure you include Worcester BID and your business name under "Special Requests" on the booking screen. Please provide proof of employment for the stated business when you arrive for your reservation. Your Worcester BID offer entitles you to an exclusive 2 for 1 offer across all Starters, Mains, Desserts and side orders; extra toppings are not included but may be purchased at usual menu price. Specials, sharing starters & sharing desserts are excluded from this offer. The cheapest or equivalent dish of each course from each menu section will be discounted from your bill. Your Worcester BID offer is valid for 4 people. This offer cannot be used in conjunction with any other promotions, discounts or vouchers, including Tesco Clubcard vouchers. Set Menus (including our Kids Menus) and takeaways are not included in this offer. Your Worcester BID offer is not valid on Fridays, Saturdays, Bank Holidays, Valentine's Day, Mother's Day, Father's Day and throughout December.
Available to City Employees (please provide a payslip from the last 3 months).
City Discounts: Worcester Whitehouse Hotel
Check out these amazing offers you can use at Worcester Whitehouse:
1. Stay Local, Book bed and breakfast direct with the hotel and receive 15% discount on the published rate upon proof of Worcestershire address. Enjoy full use of Leisure Club and complimentary car parking.
2. 15% off accommodation
3. 20% off an annual membership (non-refundable)
4. 15% off wedding bookings for 2021 & 2022 subject to availability.
T&C’s – Cannot be used in conjunction with any other offer, valid from 17/05/21 – 31/10/21. Cancellation 6.00pm day prior to arrival.
Applies to City Employees (please provide a payslip from the past 3 months).
City Discounts: Centenary Lounge
Get one free hot drink with every order placed via Click and Collect with Centenary Lounge (click on click and collect page)!
T&C’s: One offer per order.
Applies to City Employees (please produce a payslip from the past 3 months).
Meet Your City Neighbours - Janine Downes
Worcester BID want to introduce our High Street Heroes, the people from our local city centre - community. Janine Downes is Service Development and Engagement Manager for Worcestershire Libraries including The Hive. She is also the driving force behind the city’s Business and IP Centre, supporting pre and early start businesses to set up and thrive.
Favourite day out in the city? – A swim in the morning at Fitness for Less, a walk along the river taking in the Cathedral, a meander down Mealcheapen Street (Charity Alley) to pick up a few bargains, a coffee or a pint (depending on time of day) and food outside somewhere.
Best thing about working in Worcester? – Working next door to the Paul Pry for the friendliest welcome, best beer and tastiest food after work!
What is your proudest achievement? – I love working in libraries. Every time we inspire a child to read, help someone to use Zoom for the first time, help them to strengthen their business – that’s when I’m most proud. Lucky for me that happens every day!
Favourite city landmark? – Well it would be wrong not to say The Hive 😊 But really – I love that it overlooks the river and the Malvern Hills, and the design just inspires me every day.
What do you do to relax within the city? - I love always being able to find a lunchtime spot with a view, whether that’s down by the river, on Cathedral Plaza or when it’s raining from the windows of The Hive.
What is Worcester’s best kept secret? - Well, it’s not really a secret, but I love the café space in the Museum and Art Gallery, a secret if you haven’t found it yet I suppose. Oh – also Level 4 at The Hive. A peaceful, light and open haven for working.
What’s the best part of your role? – The people I work with and meet. The library and Business & IP Centre team, the customers, the partners we work with.
A recommendation now the City is reopening – Wander down the old streets: Copenhagen St, Fish St and Friar St to find great independents, atmosphere and quality food and drink!
Safer Streets Worcester consultation 17th - 31st May
Meet Your City Neighbours - Rachael Mitchell
Worcester BID want to introduce our High Street Heroes, the people from our local city centre community. This week, meet Rachael Mitchell, who is the General Manager of Worcester Whitehouse Hotel and a dynamic driving force behind the city’s hotel and leisure industry.
Favourite day out in the city?
A visit to the independent shops for which Worcester is renown, including The Shambles' Pack It In.
Best thing about working in Worcester?
There is so much on the doorstep to suit everyone and the people of Worcester I encounter are so friendly!
What is your proudest achievement?
I am most proud of my ability to always remain positive no-matter what life has decided to test me with.
Favourite city landmark?
Worcester Cathedral will always be a favourite of mine for obvious reasons but a special mention should also go to The Guild Hall.
What do you do to relax within the city?
I love to sit on a bench by the River Severn, watching the swans and the world go by to recharge my batteries.
What is Worcester’s best kept secret?
Not many people know about the spectacular views you can see from Fort Royal Park, especially at sunset and sunrise!
What’s the best part of your role?
The best part of my role is easily bringing people from near and far into Worcester for both business and pleasure so they can enjoy all this great city has to offer.
A recommendation now the City is reopening:
Not sure if my 1st option is appropriate so have provided 2!
Option 1 – A walk from Foregate to the river via the Arches, stopping off for lunch at the Burger Shop, a trip to the Porcelain Museum and Cathedral, with a drink in The Swan, a browse in the independent shops with an aperitif at Browns, dinner at Centenary Lounge followed by a night cap in Hop Lords finishing off in TripelB.
(You see? It makes me sound as though all I do is eat & drink!!)
Option 2 – Worcester benefits from great branded shops which are well worth a visit, however if you’re looking for something different, the independents offer a unique shopping encounter with an array of items not found elsewhere. Break up your shopping trip by visiting some of the privately owned bars, cafes, pubs and restaurants which all offer a great drinking and dining experience difficult to find elsewhere.
Vacancy: Have E-Commerce Retail Experience? St Richard's Hospice may be interested...
"We are looking for a Governor with commercial experience to join our Council and to become the Chair of our Trading Company, which is a major fundraising arm of the Hospice. Our Trading Company is responsible for developing a creative and innovative retail strategy to ensure sustainable income from our 18 shops located across Worcestershire.
"The role is voluntary (with reasonable expenses reimbursed) and will require a commitment to prepare for and attend Council and Trading meetings, which are currently held remotely.
"You will be able to demonstrate a successful business career, evidencing a capability for strong leadership, and ideally have experience as a non-executive director and as chair. Previous involvement in the charitable sector would be useful.
"You will be passionate about supporting St Richard’s to further develop our Trading Company and, in particular, our online income generation. You will also have excellent inter-personal and communication skills, both to act as an ambassador for St Richard’s within our community and to support, and encourage, our commercial team and the many volunteers who work in our shops and warehouse.
"We are a Council of Governors that prides itself on its diversity of thought and wide experience, to which we are hoping you could add; we thus encourage interest and applications from all sections of society.
"Your role as a Governor will enable you to become a real part of St Richard’s Hospice and, as Chair of the Trading Company, you will play an important role in furthering the future of this integral funding arm for the Hospice.
"If you can share our passion for providing extraordinary care for our patients, and are interested in finding out more about this exciting role, we shall be delighted to hear from you."
The role vacancy is now live on the website https://www.strichards.org.uk/latest-jobs/governor-with-commercial-experience-to-chair-trading-company/
Meet Your City Centre Neighbours - Sarah-Jane Morgan
Worcester BID want to introduce our High Street Heroes, the people from our local city centre - community. Who better to kick this feature off than, Sarah-Jane Morgan who is Chief Executive of Worcester Live and the dynamic driving force behind the city’s theatrical and performing arts.
Favourite day out in the city
It has to be a day shopping with my three daughters! We love the city so much, we are so lucky to have such an amazing mix of enchanting independent shops to compliment the high street retailers, it makes a day shopping really varied and different to other cities.
Best thing about working in Worcester
Whenever I have to nip between one of our venues, I often see someone I know from another business to say hi to, everyone is so friendly and supportive of each other, it really is a great city to work in knowing that we are all in this together, there for each other and happy to help boost each other when things get challenging. It’s so important to work together, we may work in different industries but we all face the same challenges and working together definitely helps us succeed.
What is your proudest achievement
Ensuring the sustainability of Worcester Live over the last 12 months has to rank pretty high on that list! I’ve been in this role for 23 months now and to have led the organisation through what has been an undeniably extraordinary time and to have come through with two venues intact, refreshed, rejuvenated and ready to once again welcome back our patrons for theatre and live entertainment, is a great achievement, I am very proud of what our team is achieving together.
Favourite city landmark
It has to be the Commandery, we produce outdoor theatre there very year and it is just the most beautiful historic setting to be able to present live theatre for the city. I was so disappointed to have to cancel last year’s production due to Covid, but we will be back this year from the 30th June to the 11th July - we are very excited about this year’s production and really looking forward to working with the incredible team there again.
What do you do to relax within the city
We are really lucky to be located right by Worcester Racecourse at the Swan Theatre, we have a fabulous view of the course from our bar balcony. But actually going to the races for the atmosphere is simply fantastic and definitely a great way to relax!
What is Worcester’s best kept secret
I don’t think they are secrets anymore, but I (and all the team at Worcester Live) love all the independent cafes and restaurants, there are so many fabulous ones in Worcester, we are definitely spoilt for choice! We have been running a feature on our Instagram page, WL recommends recently, so far:
Commandery Coffee,
Burger Shop Worcs,
Guilt Trip Coffee/Doughnuts,
Waylands Yard,
Yum Sweet Treats,
The Steamhouse,
Francini Café,
Steam Coffee.
You may see a theme running here! I also love a trip to Mr Simms sweetshop for those special sweetie and chocolate presents and I am a fan of Goodroots, I love the space at the Royal Porcelain Works, on a sunny day The Courtyard feels as though you are on Mediterranean holiday, we need more of that feeling in our lives right now!
What’s the best part of your role
I adore standing at the back of the auditorium at the Swan Theatre or Huntingdon Hall and watching a show in full swing, the audience loving each and every moment of what is unfolding around them and knowing that I am fundamental in making that happen, it’s pure intoxicating magic.
A recommendation now the City is reopening
I recommend joining our mailing list and taking a look at the events coming up in the next few months. Worcester Live, The Swan Theatre and Huntingdon Hall are evolving and there are some really exciting changes ahead. If you haven’t been to our venues or haven’t been for a long time, then take a look, come and visit us and see a show - we have such a lot to offer the city of Worcester!
A big change for the High Street!
Worcester artisan food hall and farmers market to follow HoH Food Hall, Hull launch
The former Debenhams site in Worcester is set to undergo a major 9 month transformation, which has started this week.
Window installations give a taste of what’s to come at the site and once finished it’s planned to house a vibrant, artisanal food hall as well as a community led farmers' market.
Debenhams permanently closed its doors earlier this year, and the RoK Ops team behind the development were excited at the chance to create a new offering combining dining, organic grocery, retail food, music and culture.
With the team’s development in Hull, Yorkshire set to open in summer 2021, the Rok Ops team are keen to start the Worcester transformation.
The community-driven concept supports local producers, growers, makers and bakers, and has been curated by food and beverage expert Des McDonald of the RoK Ops team to deliver a dynamic and unique food driven experience direct to the high street.
With extensive experience in F&B and more than 35 years in hospitality, including an impressive track record of developing, opening and operating over 150 restaurants, bars, cafes and coffee shops, Des will ensure consistent quality and innovation as the project progresses.
He has the distinction of having opened one of the original Ivy restaurants, Soho House and the world-famous Annabel’s nightclub, and has an impressive portfolio of restaurants across America, Europe and the Middle East, including Selfridges and Eataly.
Speaking of the upcoming developments, Des commented:
“We’re looking forward to working with the local community to transform this historical city centre building into something completely new. We’ll be looking to work with local partners at every stage of the regeneration and there will be a real focus on independents.
Eann Ramsey-Smith, Project Manager, ROK Opps added:
“The High Street is undergoing major changes, with the Covid-19 pandemic accelerating huge shifts in the way people shop. The food hall platform offers local producers the ability to plug and play, creating a diverse offer at each location, where our focus is on the local supply chain, local labour, zero waste, local partnerships and the ability to create a vibrant community in our buildings.
We’re developing a unique concept of Artisan Food Halls, which focus on visual production. Combining food retail, hospitality and culture, all of our food halls will be independent and completely unique; we don't have a cookie-cutter approach.”
Jeremy Seymour, JS LAND & CAPITAL (GLOBAL) LTD (agent on behalf of the landlord) commented:
“Our collaborative approach is at the heart of everything we do. The partnership between landlord, tenant, operators and the local community is the bedrock of everything we are determined to achieve.”
Press contact:
Beth Gray | PR Manager | bethany@sowden-sowden.co.uk | 07715 668030
For more information about the development visit: www.rokops.co.uk
Discounted Advertising from Youthcomm!
Worcester BID are partnering with Youthcomm!
The team have been going to businesses with Youthcomm to record tags for the breakfast show, you can see the pictures below! You can also be a part of this for free!
Through our partnership, we have a daytime sponsorship with Youthcomm with 12 rotating city spotlights. Furthermore, there's even a 25% discount off Youthcomm packages for BID members and further negotiations can be made for longer periods!
Download the pack to find out more: Youthcomm Sales Pack
Get involved by emailing Daniel.Haimes@worcesterbid.com today!
Raising your profile for free!
Worcester BID are excited to announce we are working with Worcester News as part of the Love Local campaign!
For 10 weeks, we will be promoting the city centre and raising your profile. Here's how you can get involved:
- FREE business advert
- FREE ‘meet the trader’ coverage in print / online
- FREE advert for job vacancies via Newsquest
These spaces are on a first come, first serve basis so register your interest quickly by emailing Daniel.Haimes@worcesterbid.com (please specify what you are registering interest for in your email)!
Support for Reopening of Outdoor Hospitality
We have collated some posters that you can use to help encourage safe shopping in your business, reminding consumers to wear masks and follow other social distancing guidelines. Hold/right click the images below to save them:
Also available to download are some useful letters that help detail reopening. Download them here: Covid Reopening Letters
Check out Commandery Coffee today!
Pete and Gemma are always hard at work in one of Worcester's most beautiful spots!
Commandery Coffee is an "independently run coffee shop located in the Commandery Museum, with an idyllic garden facing out onto the Birmingham / Worcester canal. A 5 minute walk from the main high street, but feels like a million miles from the hustle and bustle of town."
This hidden gem produces a wide range of hot food, freshly made cakes and drinks, with plenty of Gluten Free and Vegan options to satisfy everyone!
Check out their website to find out more: https://commandery-coffee.business.site/
Have a look at their Facebook page: https://www.facebook.com/commandery.coffee.worcester/
And their Instagram: https://www.instagram.com/commandery.coffee.worcester/
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Lucky Cat Noodle Are Crowdfunding!
The A Rule of Tum restaurant group opened Lucky Cat Noodle as a pop-up ramen bar during the pandemic in November 2020 and instantly the 20 seater ramen bar was fully booked daily.
When Lucky Cat Noodle had to close to dine-in they moved to a takeaway model and 6 months after opening the restaurant is still going strong and ready to upgrade to a full-service restaurant.
Lucky Cat Noodle, an A Rule of Tum restaurant today announced the launch of a crowdfunding campaign to raise £30,000 to refit a new restaurant space to replace a 6 month long ramen bar pop-up in Worcester.
Become a part of their story and get great rewards: Find out more here!
Head chef (Pete Dovaston) and A Rule of Tum Director (Dorian Kirk) are both available for interviews, should you wish to arrange an interview, or require any more information or photography please get in touch with Colin Nicholls (Marketing manager) @ colin@aruleoftum.com.
Handmade hats for all occasions!
Jane creates bespoke millinery pieces at Hat House for purchase and hire!
“I’m lucky enough to have worked on some amazing pieces for my clients over the years as a trained milliner. Jx at The Hat House is my millinery studio based at the heart of Worcester’s elegant Friar Street. My shop contains a wonderful range of quirky and classic handmade millinery, gorgeous handbags, cashmere wraps, silk scarfs, Worcester’s most photographed umbrella collection and so much more!”
Shop all of Jane’s products and make enquiries at the online store!
Their website: https://www.thehathouse.co.uk/
Facebook: https://www.facebook.com/The-Hat-House-231437670262693
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Free Reopening & Recovery Webinars for licensed premises
All Hands To The Pump offer free webinars and training for the venues, regulators and place managers involved in the licensed trade, delivered by professional organisations and updated regularly.
Access the calendar in the link below to find more details about what events are happening when.
The Wicked Hair team are excited to see you again!
The Wicked Hair team are excited to see you again!
The High Street salon engage regularly with their followers online as they follow the roadmap out of lockdown: each day that passes is another day closer to you getting that much needed haircut!
They are available to answer your questions and are preparing for bookings so, to make sure you don’t miss out, make sure you’re following them!
https://www.facebook.com/wickedhairsalonworcester
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Kings Gallery and Mangojuice offer amazing handmade gifts!
"The Kings Gallery has been trading from it's historic building in New Street for 21 years. With the addition of Mangojuice gallery in the last 10 years both galleries offer a beautiful selection of art and handmade gifts. We are available for click and collect and currently offer a free local delivery service. For individual handmade gifts visit our website at www.mangojuicegallery.co.uk."
Their Facebook: https://www.facebook.com/MangojuiceGallery/
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Meet the team at Pack It In!
You've met Phil, now meet the team at Pack It In: Georgina, Phil and Vicky!
"Here at ‘Pack It In’ we are fully open for customers to refill their containers. We are keeping everyone safe by restricting the number of customers in store and providing a sanitisation station outside. Deliveries are available, if needed, and we ask customers to use our online shop to browse and plan their shop before coming in."
Their website: https://www.packitin-zerowasteliving.co.uk/
Facebook: https://www.facebook.com/packitinzerowasteliving/
Twitter: https://twitter.com/PackItIn_ZW
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Gull Management Plans 2021
With the city reopening in the next coming weeks here are some key points to consider to protect consumers and support reducing gull interference, with briefing notes taken from the Worcester Gull Forum meeting on 25/02/2021 by Gordon Dugan (Technical Officer (Gull Control – Worcester)).
1 Changes in gull behaviour and issues with gulls over the winter.
(a) A significant number of reports have been received from across the city about the unusually early return of the nesting gulls in large numbers. They appear to be marking out and defending their territories/nesting sites from rivals.
2 Gull control licences from Natural England.
(a) Once a nest has been occupied, a licence is required for gull management such as the removal of nests and eggs. A clear case of a tangible threat to public health or public safety must be made for a licence to be issued; nuisance alone is insufficient. Natural England must achieve a balance between the competing demands of the public and the conservation of the two gull species.
(b) Following discussions between WRS and Natural England over the winter and since the initial licence applications were made for Worcester two weeks ago, the two organisations have this week entered into negotiations for the issue of an ‘organisation’ licence for the city. In this, WRS on behalf of Worcester City Council would be granted a type of delegated licensing authority by Natural England; this is a pilot scheme in which only one other local authority (Bath) is taking part.
(c) Within a defined area – probably all or most of the city - WRS would be able to grant authority to their own staff and contractors, and to property owners and their contractors to take licensable gull management action. WRS would be responsible for the decision to take action, for legal and regulatory compliance and regular reports would have to be made to Natural England. The onus would be placed on WRS to ensure that any actions taken could be justified as compelling public health and safety risks. The ‘organisation’ licence could be in place from 1 April this year.
(d) The key merits of the ‘organisation’ licence are:
- major cost and time savings over applying for individual site licences as in 2020;
- speed of action – a decision can be made immediately with earlier resolution of issues;
- greater certainty when planning gull control operations in advance and allocating funds;
- Worcester City Council/WRS gaining an enhanced overview of gull issues across the city and of licensable actions taken by property owners and their contractors.
3 Deterrent hawking.
(a) Following the positive results of the trial in the Britannia Square area last year, the scheme is being transferred to specific properties along the road axes of The Tything, Foregate St, High St, Copenhagen St, Fish St, Severn St and Mill St. An outlier site in Weir Lane, Lower Wick will also be included.
(b) Purpose: to complement licensed nest interventions in displacing gulls from specific nesting sites where problems have been reported through non-lethal means.
(c) Key features:
- intensive hawking phase - four days per week Monday 29 March to Friday 23 April 2021 (eight hours per day on Mondays, Tuesdays, Thursdays and Fridays);
- reduced intensity phase - two days per week Monday 26 April to Friday 21 May (eight hours per day on random working days at the discretion of the hawker);
- dogs on leads with the hawker to enhance the deterrent effect – experimental activity;
- fund-matched between the Council and specific property owners;
- adjustment of dates may be necessary to account for the early return of the gulls this year – possibly bringing the programme forward by one week.
4 Nest and egg removal by MEWP (cherry picker) on private land/off road deployment
(a) Two MEWPs with highly accomplished operators (Fletcher Access) have been booked for four rounds of nest and egg removal on 4 May, 24 May, 14 June and 5 July (21-day intervals; laying to hatching c. 27 days).
(b) The two MEWPS are of different sizes and so will permit maximum flexibility in gaining access to different premises. Efficiency and reach will be enhanced by the use of drag tools and cameras fitted to long telescopic poles with reaches of 40 to 52 feet.
(c) Sites visited in 2020 will be included in the programme; there are also new sites in Barbourne, Diglis and St Johns.
(d) Licence-permitting, the intention is to displace the gulls from these sensitive locations where human-gull interactions are causing health and safety concerns. This may take several years of such action. With no chicks to defend, things should be quieter.
(e) The identified key weaknesses are: the gulls could displace elsewhere nearby where access may be difficult or in new locations in Worcester and cause issues there; the programme ends in early July so some birds could still lay afterwards. However, a balance between resources and efficacy must be reached. The programme remains experimental; monitoring will take place and adjustments made in the light of the gulls’ reactions and within the available resource base.
5 Nest and egg removal by MEWP operating from the street in the city centre
(a) One large 28-metre MEWP has been booked with street permits and traffic management for deployment on streets in the city centre for eight hours on the following Sundays: 2 May, 23 May, 13 June and 4 July.
(b) A programme of nest and egg removal will take place from as many nest sites in the main city centre streets as we can gain access to within the time frames set. Key areas of operation: Foregate, High and Broad Streets; The Shambles.
(c) When the licence is in place, WRS will engage with site owners in arranging access.
(d) This resource may also be deployed just outside the city centre at Studdart Kennedy House, Spring Gardens, if possible.
6 Nest and egg removal from roofs in the city centre where there is safe internal access
(a) Nest and egg removal will also take place by internal access using a new contractor this year. This will operate in tandem with the same work by MEWP.
(b) Eight- hour days have been booked on 30 April, 21 May, 11 June and 2 July.
(c) Once the licence is in place WRS will re-negotiate access to the premises on the traditional round visited by Red Kite for egg replacement; new properties will also be found.
7 Nest and egg removal by MEWP at an industrial site in Lower Wick
(a) A fund-matching agreement has been reached between the City Council and the owners of an industrial site in Weir Lane, Lower Wick where a significant and troublesome nest cluster exists.
(b) A programme of pre-season nest clearance and then deterrence by daily human presence has been agreed and is currently being enacted. Hawking will also take place on site. Subject to the licence being granted, nest and egg removal visits by MEWP will take place on 5 May, 26 May, 16 June and 7 July.
(c) Due to the fairly compact nature of this site, it is hoped that a determined and sustained effort over several years will permanently disperse the gulls from this site which lies alongside residential properties.
8 Red roof nesting deterrent experiment
(a) Observational, but non-substantiated evidence exists that gulls appear, at least temporarily, to be averse to landing and nesting on red and shiny surfaces. The gull specialist Peter Rock, and Dr Dave Parrott of the Animal and Plant Health Agency believe this potential deterrent is worth investigating in a scientific way. Dr John Coulson, formerly of Durham University and adviser to Scottish councils on gull control, has observed that gulls do not like shiny surfaces; this is perhaps a reason why The Hive appears to be gull-free.
(b) A small number of test sites have been selected this year. They are all on flat, accessible roofs where gulls have been nesting. After removal of last year’s nests, a 1m2 area around the established nest site will be sprayed bright red with an acrylic paint. The behaviour of the gulls will then be monitored. Following this pilot test, a full scientific methodology developed by the Ecology Department of the University of Worcester will then be used in a more extensive trial.
(c) A similar test of the effectiveness of shiny surfaces as a gull deterrent will take place next year.
9 Recovery and rehabilitation of gull chicks
(a) We have a contractor in place to recover gull chicks from safely accessible places anywhere in Worcester where the chick presents an animal welfare concern. This action will take place under the Animal Welfare Act 2006.
(b) Any recovered gull chicks will be taken to a wildlife hospital from which they will ultimately be released into the wild, but in a rural coastal setting. Prior to release they will be ringed for subsequent monitoring by Peter Rock and the network of British Trust for Ornithology (BTO) observers. This will provide additional data on inter-colony and other movements by the birds.
(c) Should WRS have to arrange for the removal of the chicks of particularly aggressive parent gulls anywhere in the city this year, the removed chicks will be rehabilitated in the same way as those recovered for animal welfare reasons. This represents a non-controversial and ethical resolution.
(d) Worcester City Council is sponsoring a gull aviary at the wildlife hospital as part of the agreement. Recovered chicks from elsewhere will also be ringed and included within our research programme into the movements of gull chicks as a way of better informing our future gull management decisions.
10 Ongoing research into gull behaviour
(a) Several projects continue, including Peter Rock/BTO ringing a further batch of gull chicks from accessible roofs in Worcester in June where control has not taken place.
(b) WRS is awaiting the results of a literature search on gull control methods and technologies worldwide from third-year BSc Ecology students at the University of Worcester. The results of this will then be considered and further research commissioned in consultation with Dr John Dutton of the University.
(c) WRS will make a bid to Worcester City Council to commission a further gull population survey by Peter Rock in 2022. This may be an essential requirement of the ‘organisation’ licence currently being negotiated with Natural England. This 2022 survey would allow proper scrutiny and assessment of our gull management programme, including the gull displacement effects of our work this year; the ‘benchmark’ would be the 2020 survey.
11 Reacting to complaints and issuing advice
The WRS gull officer for the City of Worcester will continue to respond to complaints and issue advice as promptly as possible. This will be facilitated by the use of a 52-foot bespoke, extendable carbon fibre pole on which both a camera can be mounted and a drag tool for the removal of gull nests where it is deemed appropriate. It is hoped that providing there is compelling evidence of a real public health and/or public safety issue at specific premises, and authorised by the new ‘organisation’ licence, the gull officer will be able to take immediate action in cases (where access is possible).
12 City centre Public Space Protection Order prohibiting the deliberate feeding of gulls
(a) This will come into force this year for a defined area of the city centre and the banks of the Severn. Uniformed Council enforcement officers will be able to take action against persistent offenders or those who ignore initial warnings.
(b) The Council’s Community Engagement Team has prepared a series of posters and signs to inform people of the Order in the affected area.
(c) In addition to reducing the easy availability of food for gulls, the Order and its publicity launch campaign and signage will increase public awareness of the gull issue – definitely a positive!
13 Drafting planning advice requiring the ‘designing-out’ of nesting opportunities for gulls
(a) WRS will liaise with planning officers over the drafting of building development guidelines intended to promote the incorporation of gull nesting and roosting prevention measures into the designs of new buildings and altered buildings where planning permission is required.
If you require further help, or a Gull Sack, please contact Worcester BID with the subject "Gull Sack".
A Road Map to a normal Festival this Year! We need your support!
The Worcester Festival is hopeful that this year’s Festival will be fully back to its fun and vibrant self again! 2021 will be the 19th year of the Worcester Festival and whatever August holds the Festival will go ahead!
As always we need your help, with the wonderful events that you host. Live and virtual events are welcomed.
We know that the last year has been very difficult, but we are encouraging you to get creative, hopefully this year’s Festival will be the first big event in the City and so we want as many people involved as possible!
This is an opportunity to put on something new, or excitingly different, to be innovative, to think outside the box. For example, if you are a restaurant, why not put on a special ‘Worcester Festival’ menu, or cocktail, or a special Worcester Festival deal? If you are pub, why not put on a quiz or a music night or a talent, especially if you don’t normally do those things, the possibilities are endless!
Online registration for this year’s Worcester Festival is now open and it’s so easy, just go
onto the website www.worcesterfestival.co.uk and fill out the online registration form!
There are so many advantages to being part of the Worcester Festival, including the huge amount of generic advertising and hype from which you can benefit, and you will be taking part in one of the largest events in Worcestershire.
When you have registered your event it will be listed in the Worcester Festival Event Guide and on the website. All free of charge! (Although in difficult times, a voluntary contribution would be most welcome.)
It is a genuine opportunity to market or publicise your company to a large number of people and to be a part of the Worcester community.
Covid-19 stopped so many events in the last year, but it certainly didn’t stop The Worcester Festival and it won’t stop us this year should the road map get a little off course. We want 2021’s Worcester Festival to be a beacon of hope and fun for the people of Worcester and hopefully be a chance for us all to celebrate getting through this. So come and get involved!
Details:
- 14th – 30th August 2021
- Host an event between these dates and register free with the Worcester Festival at worcesterfestival.co.uk
- Get free publicity and social media coverage for your event when you register
- Any event welcome from pub quizzes to arts and crafts!
- Donate a prize to one of our competitions. (Gift vouchers, hampers or products all welcomed)
- For more information visit worcesterfestival.co.uk
- For queries or to offer prizes contact Chris Jaeger on chris@worcesterfestival.co.uk
The latest newsletter from the Worcester City Council Economic Development Team
Finance and Funding
January Lockdown Grants
The following grants are available for businesses affected by the current lockdown which started on 5 January:
Lockdown Business Support Grant - 5 January onwards
National Lockdown second payment cycle - 16 February to 31 March 2021
Discretionary Lockdown Support Grant
Other COVID Grant schemes
Tier Two Grants
November lockdown grants
Restart Grants
To find more details about the grants and extra information about the budget, the roadmap out of lockdown and more, read the full version of the latest newsletter from the Worcester City Council Economic Development Team.
The staff at Browns at the Quay miss you!
Rich: "We are all looking forward to welcoming back all our lovely customers as soon as possible. All our areas are covid safe and we are taking every possible precaution to keep everyone protected. We are very proud to be an independent local business, and to be a part of this great city's thriving hospitality sector."
Their website: https://brownsworcester.co.uk/
Facebook: https://www.facebook.com/thequayworcester/
Twitter: https://twitter.com/brownsatthequay
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Now We're Talking with Art!
Now We’re Talking with Art
Herefordshire and Worcestershire Health and Care NHS Trust, in partnership with Worcester City Council, are creating an outdoor art trail in May featuring work from local artists narrating different mental health issues. The ‘Now We’re Talking with Art’ campaign will provide a walking, accessible trail for the community to enjoy free of charge.
Do you have a window space in Worcester City Centre?
The NHS Trust are asking local businesses to let the campaign use their window spaces to help fill the city with colour through installations, fine art, photography, craft, murals and more. Not only will this campaign increase awareness and improve mental wellbeing, but it will also increase footfall in Worcester City Centre along the trail and help the local economy. It won’t cost a penny, but the artwork in your window could help save someone’s life who may be struggling with suicidal thoughts, or bring smiles to those who need to know they are not alone.
Interested or want to find out more? Email Katherine.wood4@nhs.net
The website https://www.healthyminds.whct.nhs.uk/nwt-art
Facebook: @NowWereTalkingHW (https://www.facebook.com/NowWereTalkingHW)
Twitter: @NowWereTalking_ (https://twitter.com/NowWereTalking_)
Keeping safe and supporting local with Centenary Lounge!
Aasia and the Centenary Lounge team are here for you!
Keeping safe - Centenary Lounge has adjusted its operation to adhere to the new guidelines. For the restaurant when we are open we have the following changes and guidelines in place:
Hand sanitisers will be placed at designated areas throughout the restaurant for ease.
Tables have been placed at a 1metre distance. (Reduced covers from 42 to 26)
Staff will take your order and deliver to your table. After this they will limit their interaction with you, so if you require anything further or have any questions please wave for attention.
If you feel unwell or show any of the main symptoms, please stay at home.
Use the track and trace app on arrival. If you don't have the app then we will take your details via a manual form which meets GDPR requirements.
Contactless/card payment is the preferred choice of payment
For deliveries - we offer a contactless delivery to your order.
More info on our website here: https://centenarylounge.com/centenary-lounge-steams-ahead/
Support local - We have produced a lovely hamper, giftware and afternoon tea at home range using many local Herefordshire, Worcestershire and Warwickshire suppliers. From Croome cuisine for cheese, Franks in Herefordshire for biscuits to Wychbold Fudge for fudge and Oldfields for cider and beer.
Plus many more including Hussingtree Gin and MacNeils.
How to shop with us - Currently you can shop with us online from our new website:
https://centenarylounge.com/shop/
For local (Worcester and surrounding area upto 10miles) we are delivering classic and savoury afternoon teas. To place orders get in touch during lockdown via Facebook and Instagram DM or email us at worcester@centenarylounge.com. You can also call us on 01905 724242 and leave a message with name, phone number and brief message about order. Orders to be placed at least 48 hours in advance.
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
The RPW doors will open again soon!
Kathy Leather & Beki Farrow cannot wait to welcome you back to Royal Porcelain Works!
“Preparations are in process behind the scenes to bring some wonderful events to the Henry Sandon Hall and our beautiful Courtyard. With high standards and plenty of space for social distancing our wonderful building is a blank canvas for any event. Until we can open our doors again, take care, keep safe and we will see you soon!”
Their website: https://www.royalporcelainworks.co.uk/?doing_wp_cron=1614091052.9783759117126464843750
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Hear from Hop Lords!
Hear from Hop Lords: how they are currently operating, how you can order and their vision for supporting local in the future!
“We keep as safe as possible by only being open for a few hours every Friday and Saturday afternoon’s 12-3pm and ask people to sanitise their hands-on entry, wear a mask unless exempt and limit the shop to only 2 customers at a time. We only accept contactless payment. I also have the webshop (linked below). All orders placed through the week for home delivery are delivered on Friday’s after 3pm. Delivery is free on orders over £30 within a 10-mile radius of Worcester. I will go further as well if customers get in touch first. We also ship national on next day delivery. We also can offer click and collect at checkout if people want to but if someone is walking into to town to buy to takeaway I think people like to peruse all the stock before choosing. You can do that on the webshop but it’s nice to look at the beers in their physical form with all the lovely artwork on beers nowadays.”
“Supporting local has always been important but Covid has made people really understand how important it is. I’ve decided when I get the pubs I have open I’m going to stock as much locally sourced beers, spirits, wines etc etc as I can. There’s some of the best pale ales and IPA’s in the country being made up the road in Cheltenham. Astley vineyard near stourport make exceptional wines. Then there’s chase distillery in Hereford and Piston gin in Worcester. I still think HPA from Wye Valley brewery is world class when it comes to real ale. There’s loads to support locally and I’m going to support them all way more than I have in the past.”
hoplordstaproombottleshop.selz.com
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Miss TripelB? They miss you!
“Missing you is our reality right now but sharing the world’s best beers and having fun doing it is our future together. TripelB will return! Keep following us, like and share our posts, and we’ll keep you in touch with all our exciting plans for re-opening!” - TripelB Team
Check out their website to find out more: http://www.tripelb.co.uk/
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Increase your productivity whilst working from home!
Meet Alex and check out The Kiln!
The Kiln provides an affordable workspace for Worcester's remote workers and thriving small business community.
While you can't currently use their space on Copenhagen Street, check out their social media to see their tips on making the most of your home-office setup.
While you're there, why not drop a like, follow and leave a review? Local businesses really value support like this during these difficult times!
Their website: https://thekiln.co/
Facebook: https://www.facebook.com/thekilnco
Twitter: https://twitter.com/TheKilnCo
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
Keep yourself pampered at home!
Show your support for 25 Boutique!
Check out 25 Boutique and meet Becky!
She's been in business with affordable, luxury fashion for almost 15 years on Friar Street with lesser known global brands and that offer “something different”.
While business has had to be temporarily stopped, you can still support her by interacting with her!
You can visit her website and sign up to her newsletter here: https://25boutique.co.uk/
Follow her business on Twitter: https://twitter.com/25boutiqueworcs
If you are a BID business and would like to feature you and your team in the Worcester BID behind the business campaign through social media or in the next Visit Worcester newsletter, email us at info@worcesterbid.com
How you can help the BTP community!
Jewellery with the personal touch!
Quality cuts of local meat!
3rd February 2021
Pack It In through Lockdown!
To find out more, read our article: https://www.visitworcester.co.uk/social-wellbeing.../
Visit Pack It In's new website: https://www.packitin-zerowasteliving.co.uk/
Save our High Street - Support Local
Samantha McCarthy, from Worcester BID, said: “Our independent businesses are showing their steely determination to succeed by implementing innovative ways for us to shop, eat and drink.
“Our High Street needs these businesses - please shop independently to support them through this.
"If every person in Worcester spent £10 in an independent businesses it would inject over £5million back into the local economy.
“We made sure all our independent businesses now have online platforms.
"Meaning you can shop locally, from your sofa.
“Independents are the future of the High Street with the ability to adapt and embrace change quickly and effectively as we have seen since the beginning of the pandemic.
Read more.... https://www.worcesternews.co.uk/news/18850538.worcester-looks-abandoned-lockdown-2-comes-force/
Here for you throughout Lockdown
Lisa and Paula Farrington, Owners of Embrace Boutique in Reindeer Court say: ‘Embrace will be here throughout lockdown to cater for all your lingerie needs. We have everything from soft bralettes for comfortable home working, to luxury sets that are sure to boost your mood and make you feel amazing! Please have a look at our website www.embraceluxurylingerie.co.uk and, as a thank you for shopping with us, all orders placed will attract FREE standard delivery. If you need any help or advice we remain at your service via email on info@embraceboutique.co.uk.’
Keep our dreams alive
Support Traders as Lockdown Returns
BUSINESS chiefs have expressed their disappointment at the Government’s proposed new Coronavirus lockdown, due to come into effect this week.
Worcester BID bosses spoke out after Prime Minister Boris Johnson revealed a second national lockdown would begin on Thursday (November 5) in a bid to ease the pressure on the NHS.
Everyone Matters
Delivering Christmas to your door
Michael Lloyd, Crowngate Shopping Centre
Support your Worcester Independents
Worcester businesses offering takeaway and delivery services during lockdown
INDEPENDENT businesses across Worcester are calling on shoppers and diners to keep supporting them as the second lockdown begins.
From Thursday, the whole country will go into lockdown again for a month, with “non-essential” businesses and restaurants having to close unless they can operate on a takeaway or delivery basis.
However, pubs and restaurants across the city said they would continue to trade, by reverting to the takeaway model they used through the spring and summer.
Read more....https://www.worcesternews.co.uk/news/18845060.worcester-businesses-offering-takeaway-delivery-services-lockdown/
Love Local Business: Spend £10 to put £5m into Worcester economy
"IF every person in Worcester spent £10 at an independent business, it would inject over £5million into the local economy" – that's the message as we urge our readers to back the city this Christmas.
We are calling on our readers to show your support for our unique independents by shopping local.
Last week we launched our Love Local Business campaign to encourage people to spend their money locally in the run up to Christmas, to help businesses as they struggle with the impact of coronavirus.
Read more.... https://www.worcesternews.co.uk/news/18809954.love-local-business-spend-10-put-5m-worcester-economy/
Love Local Business: Worcester's best independent food and drink venues
As part of our Love Local Business campaign we caught up with the team at Visit Worcester for tips on the best places to dine, relax and explore in the city. Here's what they had to say.
For those enjoying a staycation weekend away in Worcester or simply an easily accessible day trip, a quiet stroll along the banks of the River Severn or a peaceful wander around Worcester Cathedral, some heritage in The Royal Porcelain Works and Museum of Royal Worcester are a must. But Worcester city is not only the home to so much history (and of course the world-famous sauce), it’s now a hotspot for independent bars and restaurants.
Read more... https://www.worcesternews.co.uk/news/18824977.love-local-business-worcesters-best-independent-food-drink-venues/
Love Local Business: Back Worcester traders this Christmas
Sam McCarthy, projects and marketing manager for the BID, said: "We see real value to this campaign as it is critical that we support our local economy by keeping the spend local this Christmas.
"Worcester is made up of over 60 per cent independent businesses who are the heart and soul of our city. Worcester retailers have made it their priority to adapt and embrace the changes to make visitor safety and the ability to shop independent accessible from the comfort of your homes as well as enjoying a safe trip to the city.
"All we ask is that you support our local businesses and respect their changes when you visit them – please wear your face mask and help us to keep Worcester safe."
Read full article.. https://www.worcesternews.co.uk/news/18798967.love-local-business-back-worcester-traders-christmas/
Schools and community groups invited to join elephant parade
SCHOOLS and community groups are being invited to be part of Worcester’s second major public art trail in summer 2021, which will see colourful elephants parade through the city’s streets and open spaces.
Worcester’s Big Parade will bring around 60 decorated elephant sculptures to the city for eight weeks next summer, including approximately 30 calves which will have been created by local children, teachers and community group members.
Did you spot the first elephant sculpture in Worcester?
THE FIRST decorated elephant sculpture, named Sundar, had a whistle-stop tour around Worcester yesterday.
Sundar, visited some of the best known spots in the city including Friar Street, Cathedral Square, Foregate Street and even popped in to see the mayor at the Guildhall.
The tour is a pre courser to what is to come next year. Elephant sculptures will line the streets and open spaces for eight weeks in 2021, creating Worcester’s Big Parade – a Wild in Art event brought to the city by St Richard’s.
Read more... https://www.worcesternews.co.uk/news/18758465.spot-first-elephant-sculpture-worcester/
Worcester BID: 'We're all trying to take care of each other'
Worcester BID says our bars and restaurants are doing all they can to keep visitors safe.
"The surge in independent bars, restaurants and cafes in Worcester city is what makes us stand out against the rest.
From local deli’s sourcing fresh local produce to fine dining and quirky cocktail bars. Worcester is the perfect destination to take a break from our busy lives and rest, relax and refuel.
Read more... https://www.worcesternews.co.uk/news/18747466.worcester-bid-were-trying-take-care-other/
Hopmarket artists holding outdoor exhibition to spread cheer in Worcester
A COURTYARD shopping centre in Worcester has welcomed a number of artists as part of a city-wide art project.
The Hopmarket is one of the chosen venues for an outdoor gallery of art, organised by Worcester City Council, Worcester BID and Severn Arts.
The initiative – which was launched earlier this month with a theme of Hope and Joy – aims to create engaging and bespoke designs in retail units throughout the city.
Read more... https://www.worcesternews.co.uk/news/18810084.hopmarket-artists-holding-outdoor-exhibition-spread-cheer-worcester/
Love Local Business: Enjoy Halloween half term fun in Worcester
This half term Worcester has got you covered for fun activities, from Where’s Wally to spooks, scares and ghost stories.
One of Worcester’s oldest buildings is the place to go for Halloween activities. The Commandery, Worcester has over 800 years of history, making it one of the best places to go for spooky activities this October. From Tuesday 27 October through to Friday 30 there will be safe spooktacular events for all the family to enjoy during the half term break.
Children of all ages can enjoy the Ghoulish Ghost Trail and Creepy Craft Bags.
Read more... https://www.worcesternews.co.uk/news/18813466.love-local-business-enjoy-halloween-half-term-fun-worcester/
The Worc Social: A weekend spent in Worcester
Latest news, events, business offers and city updates:
https://mailchi.mp/f5b071ae4d71/visitworc-28-3549698?e=3b004cbd91
DON'T MISS THIS LIMITED OPPORTUNITY!
DON’T MISS THIS LIMITED OPPORTUNITY FOR FREE CITY & GUILDS ACCREDITED CUSTOMER SERVICE TRAINING!
We’re delighted to be able to offer limited places on a FREE Level 3 Certificate in Customer Service City & Guilds accredited training course* to our BID businesses!
If you own or are employed with a BID business and would like to take advantage of this opportunity, you must be available to attend four full days of training spread across the 2nd, 9th, 16th and 23rd October (between 9am to 4.30pm).
This training will cover:
Day One
Principles of Customer Expectations
Impacts on Customer Expectations/Satisfaction
Day Two
Customer Service Problems/Complaints
Supporting Legislation
Day Three
Practising Effective Customer Service
Product Promotion and Services
Day Four
Effective Teamwork
Monitoring of Performance
* In order to benefit from this training, your business must meet the eligibility criteria. Please contact Shelly on 01905 731612 or at shelly.simpson@worcesterbid.com for further details and to book your free place!
Get the most out of your Christmas audience with free Social Media Training!
More Free Social Media Training Dates Released!
We are delighted to be offering more free Social Media Training in time for Christmas!
The focus of the training will be ‘Getting the most out of your Christmas audience’ and will include some exciting hints and tips on things such as gifting ideas and producing digital Advent Calendars!
Course dates:
Wednesday 2nd October 2019
Wednesday 9th October 2019
Wednesday 23rd October 2019
Course times:
10.00am or 2.00pm
Contact Shelly on 01905 731612 or at shelly.simpson@worcesterbid.com to book your free place!
'The Times' Christmas Advertising!
'The Times' Christmas Advertising'
This year, we have 4 pages booked in The Times 'EAT' magazine for Christmas!
The edition will be going out on 16th November and will feature our fabulous Worcester independent businesses, explaining why shopping in Worcester is so unique compared to any other city.
We will be putting together a spread creating a 'Worcester Christmas Hamper' made up from our wonderful Worcester independents, ensuring all products are exclusively available in Worcester.
We will then be launching a competition to win the 'Worcester Christmas Hamper', with the winner being announced on Small Business Saturday on 7th December.
All we need from you is a product image and a price; the Worcester BID team will then put the hamper together
Please send images to sam.mccarthy@worcesterbid.com
Christmas Independent Late Night Shopping Event
Christmas Independent Late Night Shopping Event
The Guildhall : Thursday 5th December, 4pm to 9pm
Late night shopping can sometimes be a struggle in Worcester. This year, Worcester BID is enhancing the customer experience of late night shopping by bringing Worcester’s well-loved independents to the High Street for an evening of Christmas shopping, live music and festive drinks.
Tickets to the shopping event will be £3 and proceeds will go to our Worcester Cares charity.
Guests will be greeted with a festive drink and mince pie and will have the opportunity to shop at many favourite Worcester Independents under one roof on the High Street.
This is a free opportunity for our BID businesses; we just need a yes from you and we will reserve your stall pitch!
The event will form part of our 'Small Business Saturday' campaign with supported media through The Worc Social, The Saturday Times, Birmingham Metro, Live 24 7, Newquest and Gloucester Reach.
We want to give our Independents the best chance to trade this Christmas and make the most of the night time economy in a prominent location.
To register for a free stall, please email sam.mccarthy@worcesterbid.com
CityNet event welcomes DISC training and more!
This month saw the inaugural CityNet event for both the day and night-time economies and it was fantastic to see it so well received amongst CityNet members and partners. The meeting covered a variety of hot topics, including a demonstration on DISC, free training courses and workshops and an update on the work we are doing on licensed premises.
DISC is CityNet’s new website and mobile app and the event welcomed Charlie Newman, the app developer, who gave a demonstration on how to use the software and how it can be used to benefit our members. It’s our members one-stop shop for reporting incidents of crime to the scheme, browsing prolific offenders, receiving news and alerts, instant messaging each other and submitting public realm reports. DISC also allows members to report crime directly to the Crime Bureau. With reports ranging from theft, violence to begging and street drinking, this app lets users identify problem areas and authorities to combat these issues.
On top of this exciting app, we are now running weekly Safer Business workshops. The workshops are free for Worcester BID and CityNet members and will go through everything needed to help keep customers, staff and businesses safe. Topics covered will include managing conflict, radio operation, DISC, loss prevention and spotting the signs of suspicious behaviour. The training is perfect for any kind of business, whether you are a retailer, bar, restaurant, salon or office, the workshops will give you and your staff the confidence and tools to effectively handle potential situations.
As well as this, Worcester BID is working alongside the West Midlands Counter Terrorism unit to organise ACT Counter Terrorism training. This one-hour session is free for Worcester BID and CityNet members and comes with an online course which gives attendees a nationally recognised accreditation.
Worcester BID also organises free Customer Service and Social Media courses. The customer service courses cover a range of topics, including ‘Customers with Disabilities’ and ‘Principles of Customer Service’ whilst the social media courses can cater for basic and advanced abilities covering any social media platform out there!
As well as training courses, Worcester BID has been working alongside licensees to improve customer experience and safety through Best Bar None. This accreditation looks to reduce alcohol-related crime and disorder by assessing licensed premises on their responsible management. The assessment period has now begun and, since the CityNet meeting, both Slug & Lettuce and Cote Brasserie have achieved accreditation! Several other businesses will now be looking to follow their lead over the next few weeks, and these venues successes will then be celebrated with a high-profile awards night towards the end of the year!
Thank you to everyone who attended the meeting, to Charlie Newman from DISC for the wonderful training on the system and to the Guildhall for providing such a beautiful venue. We hope that everyone who attended found the event both informative and useful and we will be looking forward to the next one!
If you would like more information on the topics discussed, please contact James Bell on 01905 731 612 or james.bell@worcesterbid.com.